Partversal レビュー 187

Great communication, great service, great professionalism!
Ordered an item to Germany. The delivery to took just 4 days! After a little issue with the item they solved it flawless in a hand turn!

*T*H*A*N*K* *Y*O*U*

I'll be glad to come back to tou again one day

Best wishes!

Mieser Laden ohne Anstand.
Liefert Schrott und hat nur Ausreden.

Bad costumer service

-From a customer’s point of view, when you pay separately for shipping, you expect to receive your order on time. And when you reach out for help, you expect to be treated with respect and given effective support — not to be met with sarcastic remarks or dismissive responses.

You had a potential loyal customer, but unfortunately, your handling of the situation pushed them away.

I ordered a cabin heater on Monday, on Wednesday morning the courier delivered my parcel, Fedex delivery from Latvia to Bulgaria. The support is at a high level, when ordering I wrote the wrong contact email, the support responded to my request, corrected the error and sent the tracking number. 10/10

Great service I ordered a par 4.50 and I got it the next day very good set up

Ordered a part for a Fiat Ducato, arrived in about seven days. Great service, my only comment would be that a message to say it was on its way would have been good. Please take it as a constructive comment rather than a criticism

Ordered and paid for a carpart. When they couldn’t deliver because they where out of stock, my money was refunded the next day

Got the part I wanted, at half the price I would have had to pay in the UK, and that even included the postage.
Superb service

I hesitated before ordering as I was concerned that I would never see the part or my money again. But I took the risk and I’m glad I did! Ordered late one evening, order despatched the next day and received it the following day. I needed it in a hurry so used Fedex Priority. Part was well packed, worked like a dream and all at a very good price.

Very recommended!
Ordered a front radiator fan. Arrived after 2 days. Condition as in pictures, very well packed with lots of bubble wrap. Replaced on my car defective fan and so far so good. Very good price and value.

I do not recommend this app, the condition of the item does not match the description!

I was searching for a Johny Works front radiator grille for my Mini Countryman F60, which was tough to find used. Luckily, I discovered that Partversal offers new OEM parts as well. The price was fantastic at £130 plus delivery—20% cheaper than on eBay—so I decided to place an order after checking reviews.
Understanding that new OEM parts might take a bit longer to deliver, I wasn’t surprised when my part arrived after 9 working days. The part was exactly as advertised—original, brand new, and with all the original packaging. I’m thrilled that I found this option and made the purchase!
The customer service was also excellent. They promptly confirmed my order and provided additional information when I inquired.

I highly recommend Partversal and hope everyone has the same positive experience I did!

Osa oli rikkinäinen.

Myyntikuvaan osa oli sijoitettu niin ettei tuotteesta nähnyt että se oli rikki.

Olisi voinut lähettää osa takaisin mutta siinä olisi mennyt kauan aikaa että rahat olisi palautettu.

Achat d'une pièce en plastique de 20cm pour Lexus CT pour 49€ le 10/08/2024 pm.
Order #EN5887598DL
Et choix de livraison rapide 48h au prix fort (41€) car véhicule immobilisé.
Le 13/08/2024 pm. : Selon suivi, la pièce n'est toujours pas chez FedEx pour un départ ☹️, le contrat de service n'est donc pas rempli et j'ai été surfacturé.
Mon avis est donc négatif, d'autant que j'ai du passer par une communication par chat, pour obtenir un numéro de suivi.
Selon le retour commercial de ma réclamation à venir (après éventuel réception de la pièce un jour), je ferais évoluer la note comme le commentaire.

MISE A JOUR (1) 14/08/2024
Pièce reçu ce jour cassée, le morceau manquant (1/3 de la pièce d'origine) n'est pas dans le colis, donc ce n'est pas de la casse pendant le transport mais une incompétence, absence de contrôle avant l'expéditation - C'est LAMENTABLE.

JE NE RECOMMANDE PAS CE SITE pour de l'achat de pièce et vais porter réclamation.
Selon le retour du service client, soit je pondère mes commentaires par un nouveau re-écrit, soit j'inonde le web de mon expérience désastreuse (j'ai pris toutes photos utiles).

MISE A JOUR (2) 14/08/2024
Le service client a pris contact, discussions en cours.
Le commentaire sera révisé selon l'issu qu'il sera donné et seulement une fois solution trouvée et confirmée de bout en bout par l'acheteur lesé.

I ordered a car part but received an email saying it was out of stock, so they refunded me as expected. The refund took a week to process, but it eventually arrived, so I can't complain too much.
However, they should implement a system to remove out-of-stock parts from their site to prevent unnecessary orders.

I've ordered a climate control unit for my car from them. It has arrived in horrendous condition, the listing did not reflect the actual condition of the item. I wish I could link some photos here. No worries, opened a return case on their site. Weeks gone by, no response. I had to open a separate case on PayPal. 2 other weeks of waiting no response from the seller. I had to ask PayPal to step in. Finally, the return case was accepted over a month after the purchase. Now I have to pay the postage fee as this is a PayPal case, nice.. The only reason I've ordered from these guys is because the condition of the unit looked immaculate while there was one for sale on eBay with some scratches on it. But the parts I got from these guys were likely stored outside in the rain and kicked around in the dirt. Now I'm losing money on this. The only thing I'm hoping for is they have to pay a hefty import tax on their junk part that they wanted back.

Absolutely perfect. I needed an obscure part, a button panel with a certain button configuration, main dealer price was very expensive. Did a Google search and found the part on Partversal and eBay, another place had it but no shipping to the UK. The part was coming from abroad with a very good postage price using Evri, a courier company which I actually very like in the UK, total cost was a fraction of the main dealer price. I'm a DIY enthusiast, I don't buy parts that frequently, I saw the reviews on here and took a chance, and I'm really glad I did. After I ordered the part, it was marked as sold on Partversal and interestingly the eBay listed part was also ended, so I think there must be some backend API which lists the part on multiple marketplaces to increase exposure, and also end the sales on all sites once a purchase is made. Anyway, thought I'd mention it as I did notice the part with the same identification was listed on more than one site, but it is reassuring to see the item ended on ALL sites once you make the purchase.

As someone else mentioned on here, once ordered, you don't get any confirmation which is a little disconcerting, but not to worry, I emailed their info mailbox and got an immediate response to confirm it had been ordered and I monitored the order page on the website instead.

I had no real info on shipping so I emailed info again after a few days and again got an immediate response and they advised that shipping and tracking is available once it arrives in the UK and sure enough I was able to track on Evri's website once it was in the UK. It then arrived shortly after.

All in all a great, perfect experience and service. I shall use Partversal again if needed. I would give 1000000** stars if I could.

Once you understand the process, trust it and you will receive your order. I was dubious but definitely a trustworthy and responsive company - how many other companies respond to queries so fast. AWESOME!!

Pièce reçue cassée hors délai
Livraison par DPD alors que j'ai payé pour FEDEX
Accord de retour et retrait colis après plus de 3 semaines de négociation
Là colis en "transit" pour le retour
Toujors pas de remboursement malgré garantie paiement paypal
Ils veulent etre certain de la reception de la bonne pièce
UN SCANDALE !
J 'entre dans le deuxième mois d'attente
Je ne recommande absolument pas !

Man patiko,kad mane informavo apie uzsakyta preke.