Quality fabrics and uniquely stylish pieces with a classy look, really impressed with the products themselves. However, the delivery was very slow. My order arrived on day 20, almost 3 weeks after p... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very disappointed the Express Shipping £10 paid on 6/1/25 for delivery end of the week did not happen till Monday exactly a week later for standard shipping. This item should be included in your Ama... もっと見る
企業が回答しました
The order was delivered promptly but unfortunately did not fit. I applied for a return but had to phone to get it ratified. Anyway it was duly returned. After checking the courier had delivered th... もっと見る
Dishonest company selling cheap shabby products at a premium price. Email contact doesn’t work. spoke to someone who provided a working email address and also honoured an exchange over the phone. As... もっと見る
企業情報
当該企業による記述
At De La Creme Fashions we have been manufacturing British Ladies and Men's quality Coats and Jackets for over 14 years. We are also suppliers and retailers. We are known for providing premium British outerwear.
連絡先
Unit 7N Nobel Road, N18 3BH, London, 英国
- 020 8887 0555
- info@delacremefashions.com
- delacremefashions.com
3.4
まあまあ
266件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 25％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Taxes douanières et très mal coupé
38€ de taxes douanières et un manteau très mal coupé avec un tombé inexistant , beaucoup trop évasé et trop léger pour qu'il tombe bien .
Très déçue de la qualité. Manteau trop léger , matière qui fait cheap .
Je regrette mon achat .
2023年11月3日
自発的なレビュー
Great quality
I’ve ordered two coats from here over the last two years and I’ve got one on the way. They look exactly like the photos. Customer services is outstanding. I 100% will use this company and will recommend to friends and family.
2023年11月3日
自発的なレビュー
De La Creme Fashion
De la creme fashion - no fuss no stress to receive, return or refund. I am always pleased with their service, there customer service for any queries are also prompt. Thank you for making a pleasant purchasing experience.
2023年10月4日
De La Creme Fashions からの回答
Thanks Mohammed for your kind words about our product and appreciating our great customer service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
De La Creme Fashions からの回答
Sorry to hear you weren't satisfied with your order Carolyn. Please send us a message via the site you ordered from and we would love to help you resolve this issue. Thanks
Classic wool coat
Classic wool coat, not easy to find in this cut and style. Quality and material seem impeccable, optimal fit, color slightly darker than indicated, between wine and darker purple. All in all a lucky find. Excellent service and fast delivery!
2023年9月7日
De La Creme Fashions からの回答
Thanks Michaela for your kind words about our product and appreciating our great customer service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
De La Creme Fashions からの回答
Thanks Linda for your kind words about our product. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
Disappointed
Took longer to arrive than expected, item wasn’t as described. Lining was cheap, scratchy and not luxury as listed. A shame as the rest of the coat was good quality.
2023年8月30日
De La Creme Fashions からの回答
Sorry about the delivery issues and item unsatisfaction. We have received your return request and will deal with this amicably so you are left a satisfied customer. Thanks for giving us a try.
Great quality
2023年7月9日
De La Creme Fashions からの回答
Thanks Nicola for your kind words about our product and appreciating our great customer service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
I am a resident of the province of…
I am a resident of the province of Quebec, Canada. I've often communicated with the company by e-mail, and it's always easy to get answers to my questions!
2023年6月1日
De La Creme Fashions からの回答
Thanks Christiane for your kind words and appreciating our great customer service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
Super experience!
2023年6月2日
自発的なレビュー
De La Creme Fashions からの回答
Thanks Christiane for appreciating our great customer service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
Stunning coats for reasonable prices from a phenomenal company
De La Creme Fashions has been amazing to work with and they have stunningly beautiful coats for very reasonable prices. The quality is great, and the look is classy and timeless. Plus - their customer service is absolutely amazing!! I would highly recommend this company and their products. 5 stars in my opinion!
-Claire
2023年5月8日
自発的なレビュー
De La Creme Fashions からの回答
Thanks Claire for your kind words on our product and appreciating our great customer service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
The stuff of coat is so damn good
2023年5月15日
De La Creme Fashions からの回答
Thanks Mehak for your kind words!
Excellent Coat
There was a mistake with the postal service I used, and Jay sorted this out for me immediately. It wasnt even their fault so I would like to say that their customer service is excellent, and the trench coat I purchased was excellent as well. The fit was spot on, as was the length. I have been searching for a maxi coat for ages as I wear long skirts, and it seems that nowadays long trench coats are usually just knee length. I would definitely shop their again, without a doubt. Thanks
2023年5月16日
De La Creme Fashions からの回答
Thanks Sally for your kind words on our product and appreciating our signature fast delivery and service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
Exactly as described
Delivered on time, item was exactly as described. Really pleased, looked smart.
2023年4月29日
De La Creme Fashions からの回答
Thanks Halema for your kind words and appreciating our signature fast delivery and service. We're glad to know you were satisfied while shopping with De La Creme Fashions! - Jay
De La Creme Fashions からの回答
Thanks Victoria for your kind words and appreciating our signature fast delivery and service. We're glad to know you were satisfied while shopping with De La Creme Fashions! - Jay
De La Creme Fashions からの回答
Thanks for your kind words and appreciating our signature fast delivery and service. We're glad to know you were satisfied while shopping with De La Creme Fashions! - Jay
Outstanding quality as usual
Outstanding quality as usual, fast delivery, amazing experience overall, happy customer.
2023年4月5日
De La Creme Fashions からの回答
Thanks for your kind words Simona. We really appreciate your custom, kind words and honesty about our product and service! We hope to see you shop with us again soon! - Jay
Amazing clothes and amazing fit
2023年4月4日
De La Creme Fashions からの回答
Thanks Ellie for your kind words and custom.
De La Creme Fashions からの回答
Thanks again for the kind words Shante and your continued custom. We really appreciate it!
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