Designerclan ロゎ
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Designerclan レビュヌ 

98
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TrustScore 5段階評䟡の4

3.9

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5぀星のうち5の評䟡

I’ve had good service from DC. Got a storm island large zip jumper. Great condition and was verified authentic. It was abit tight so I went back for an exchange. They didn’t make it difficult although... もっず芋る

5぀星のうち4の評䟡

Jumper is top tier all real and legit as you can check with the QR code really happy with the quality to say it's second hand Will definitely be returning! Delivery took longer than it should do... もっず芋る

5぀星のうち5の評䟡

Out of the two items I ordered one was up to standard. However the second item was not . It was not properly laundered and had I big oil stain on it . I got in touch with the team at Designer Clan and... もっず芋る

䌁業が回答したした

5぀星のうち3の評䟡

Happy to edit previous review After an extensive wait, which now may be down to Royal Mail, I’m happy to say that the jumper has finally arrived, seems the quality it was rated an happily authe... もっず芋る

䌁業が回答したした

䌁業情報

圓該䌁業による蚘述

Pre-loved designer without the price tag

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3.9

ほが満足

TrustScore 5段階評䟡の4

98件のレビュヌ

5぀星
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1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 94に回答しおいたす

通垞1カ月以䞊経っおから回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.9

すべおのレビュヌ

(98)

過去12か月のレビュヌ数: 71件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

DONT BUY WRONG SIZE OF SHORTS WERE SENT


DONT BUY WRONG SIZE OF SHORTS WERE SENT THE WRONG JUMPER WAS SENT WITH MARKS ALL OVER IT AND THE RETURN FORM LINK IS NOT EVEN WORKING SO HAD TO EMAIL NOW IM WAITING BACK TO START THE RETURN ITS A BIG LET DOWN.

2026幎5月6日
自発的なレビュヌ
Designerclan ロゎ

Designerclan からの回答

Hi Nicole,

We are sorry to hear you were unhappy with your experience.

Following your contact with our support team, we have provided the hassle free InPost return details, including both the QR code and the return code for the items you wish to return.

We understand your frustration regarding the sizing and condition concerns raised and appreciate the feedback provided, as customer feedback is something we take seriously and continuously review internally.

Once the returned items arrive back with us, the refund will be processed promptly.

We apologise again for the inconvenience caused and hope to resolve this for you as quickly as possible.

Designer Clan

5぀星のうち1の評䟡

Size too small

Size too small, stains all over the shirt been worn for a while for sure. Delivery took 2weeks not as described as (3-5days). Scam

2026幎3月18日
自発的なレビュヌ
Designerclan ロゎ

Designerclan からの回答

Hi Saif,

We’re sorry to hear you were unhappy with your order.

We can confirm that your return has already been requested and is currently on its way back to us for a full refund, which will be processed as soon as it arrives.

All of our items are pre-owned and any condition is reflected in the product images and description, however we understand that expectations can sometimes differ.

We always aim to resolve any issues as quickly and fairly as possible, and we appreciate your patience while this is completed.

Designer Clan

5぀星のうち1の評䟡

delivery is very very slow

i purchased 2 iteams , said it was shipped then 5 days later when i asked for tracking was told one off the items was out of stock, i picked another item , Then another week went by and i asked for tracking to be told it was on its way then a few days later when tracking still wasnt updated i asked again to be told another item was out of stock , i asked for a full refund to be told that as they were shipping 1 item to me some 2 weeks after paying for it i had to accept the order , custoimer service is rubbish so better to stay away unless you want rubbish servce and goods arriving 2-3 weeks after the 24 hr delievery they say they provide.

2026幎2月16日
自発的なレビュヌ
Designerclan ロゎ

Designerclan からの回答

Hi Alan,

We’re really sorry to hear about your experience and understand your frustration.

Unfortunately, there were unexpected stock issues with items in your order, which we communicated as soon as possible and offered alternatives. We appreciate your patience while this was resolved.

We can also confirm that your order has now been successfully delivered.

We always aim to provide a smooth and transparent service, and we’re sorry this one didn’t meet expectations. If there’s anything further we can do, please don’t hesitate to reach out.

Designer Clan

5぀星のうち5の評䟡

No contact order 1992

this is an update from 1 star to 5 star.

as always the quality of the jumpers and over shirts are brilliant, third time ordering. no doubt ill be back again.

one small thing is the delivery, could be better but i guess we can all live with that. maybe word it has 1-3 working days once disptached.

happy customer once again anyways

2026幎2月17日
自発的なレビュヌ
5぀星のうち2の評䟡

Bad Comms

Ordered on Wednesday, order still not dispatched, sent several messages, over email, FB chat and a comment on FB page, with no reply at all. No filling me full of confidence. Totally willing to change my review if somebody bothers to reply

2026幎2月13日
自発的なレビュヌ
Designerclan ロゎ

Designerclan からの回答

Hi Paul,

We’re really sorry to hear about your experience and the delay in response at the time.

We can confirm that your return has since been received and a full refund has been processed.

This is not the level of communication we aim to provide, and we appreciate you bringing it to our attention.

If there’s anything further we can assist with, please don’t hesitate to reach out.

Designer Clan

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