Designerclan ロゎ
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Designerclan レビュヌ 

98
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TrustScore 5段階評䟡の4

3.9

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I’ve had good service from DC. Got a storm island large zip jumper. Great condition and was verified authentic. It was abit tight so I went back for an exchange. They didn’t make it difficult although... もっず芋る

5぀星のうち4の評䟡

Jumper is top tier all real and legit as you can check with the QR code really happy with the quality to say it's second hand Will definitely be returning! Delivery took longer than it should do... もっず芋る

5぀星のうち5の評䟡

Out of the two items I ordered one was up to standard. However the second item was not . It was not properly laundered and had I big oil stain on it . I got in touch with the team at Designer Clan and... もっず芋る

䌁業が回答したした

5぀星のうち3の評䟡

Happy to edit previous review After an extensive wait, which now may be down to Royal Mail, I’m happy to say that the jumper has finally arrived, seems the quality it was rated an happily authe... もっず芋る

䌁業が回答したした

䌁業情報

圓該䌁業による蚘述

Pre-loved designer without the price tag

連絡先

3.9

ほが満足

TrustScore 5段階評䟡の4

98件のレビュヌ

5぀星
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顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 94に回答しおいたす

通垞1カ月以䞊経っおから回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.9

すべおのレビュヌ

(98)

過去12か月のレビュヌ数: 71件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

Ordered stone island shorts 7 days ago


Ordered stone island shorts 7 days ago and still they haven't arrived they supposed of been on 24 hr delivery.
Royal mail is not showing any tracking information either.

2026幎1月28日
Designerclan ロゎ

Designerclan からの回答

Hi Michael,

We’re sorry for the delay you experienced with your order.

We can confirm that your parcel has now been successfully delivered. Occasionally, tracking updates can take time to appear while the parcel is moving through the network.

We appreciate your patience and apologise for any inconvenience caused.

Designer Clan

5぀星のうち2の評䟡

Didn’t have the jumper I ordered so was


Didn’t have the jumper I ordered so was offered money back or different colour still waiting for a answer

2025幎9月11日
Designerclan ロゎ

Designerclan からの回答

Hi Paul,

We’re sorry for the delay in getting back to you and for the initial stock issue with your order.

We can confirm that your order has now been successfully delivered.

We appreciate your patience while this was resolved, and we apologise for any inconvenience caused.

If there’s anything further we can help with, please don’t hesitate to reach out.

Designer Clan

5぀星のうち3の評䟡

Late delivery two items then out of


Late delivery two items then out of stock

2025幎12月23日
Designerclan ロゎ

Designerclan からの回答

Hi Mark,

Thank you for your feedback, and we're really sorry for the initial issues you experienced with your order.

We can see that this has been resolved and the order was successfully delivered. We appreciate your patience while we got this sorted for you.

Designer Clan

5぀星のうち1の評䟡

Received gds that where not acceptable


Received gds that where not acceptable return goods with no issues might be ok some people just not me

2025幎12月30日
Designerclan ロゎ

Designerclan からの回答

Hi Edward,

Thanks for taking the time to leave feedback, and we’re sorry the items weren’t as expected.

We can confirm we received your return and a full refund was issued to the original payment method, so the matter has now been fully resolved.

We take condition grading seriously and are reviewing this listing internally to ensure our descriptions and checks remain accurate. If you’d like to discuss anything further, please reply to our email and we’ll be happy to help.

Designer Clan

5぀星のうち3の評䟡

Genuine item but more wear than a 10/10

Genuine item but more wear than a 10/10 as listed. Also smaller fit than newer CP sweatshirts I have

2025幎12月29日
Designerclan ロゎ

Designerclan からの回答

Hi Chris,

Thank you for your feedback, we really appreciate you taking the time to share your experience.

We're glad to hear you were happy with the authenticity of the item, but we're sorry to hear it didn't meet expectations in terms of fit and condition.

If there's anything we can help with, please feel free to reach out to us directly.

Designer Clan

5぀星のうち3の評䟡

Review edit

Happy to edit previous review

After an extensive wait, which now may be down to Royal Mail, I’m happy to say that the jumper has finally arrived, seems the quality it was rated an happily authenticated.

A bit of a strange first time experience from the company, (communication could’ve been a bit better) but give them the benefit of the doubt and would likely purchase again.

2026幎1月6日
自発的なレビュヌ
Designerclan ロゎ

Designerclan からの回答

Hi Chris,

We’re sorry for the delay and the frustration caused. We can confirm your order has been dispatched and is currently in Royal Mail’s network. We’re actively chasing this with Royal Mail and have messaged you directly with the tracking details and next steps. If you reply to our message, we’ll keep you updated until this is fully resolved.

Designer Clan

5぀星のうち5の評䟡

Have used Designer Clan 3 times

Have used Designer Clan 3 times. Two great condition pieces at a price I was happy with.
3rd time I wasn't happy with the sizing, not only did they sort the return out in speedy time, but checked in for feedback. Nothing wrong with the item, just didnt suit me.
A decent company to deal with.

2025幎11月28日
5぀星のうち1の評䟡

I won’t be using this company ever


I won’t be using this company ever again. Made an order on the 26th November and still nothing has arrived. Emailed on seller on several occasions, and no reply. Don’t even know if I can get refund as seller hasn’t provided any tracking information either. I would seriously avoid this company

2025幎11月26日
自発的なレビュヌ
Designerclan ロゎ

Designerclan からの回答

Hi Danny,

We’re sorry to hear you felt this way at the time.

We can confirm that this order was subsequently delivered and later returned to us, with a full refund processed.

We always aim to respond to customer enquiries promptly and resolve any delivery issues as quickly as possible. We’re pleased the matter was brought to a full resolution.

If you would like to discuss anything further, please feel free to contact us directly.

Designer Clan

5぀星のうち1の評䟡

I placed an order a week ago have


I placed an order a week ago have emailed twice now and got no reply can someone please contact me

2025幎11月27日
自発的なレビュヌ
Designerclan ロゎ

Designerclan からの回答

Hi Laura,

We’re sorry you initially experienced delays in communication — that’s never the standard we aim for.

We can confirm that your order was successfully delivered shortly after and has since been returned to us, with a full refund processed.

We appreciate your patience while this was resolved and we’re pleased we were able to bring the matter to a complete conclusion. If there’s anything further we can assist with, please feel free to contact us directly.

Designer Clan

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