I wouldn't even give it one star, I ordered a necklace on the 25th July, got confirmation of order told it would be shipped in 3-5 working days but expect 19 days for delivery, I've had nothing so I s... もっと見る
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They don’t even deserve the one star I had to give to write this review please don’t waste your money. I ordered on the 30th July received a confirmation e.mail saying my order would be dispatched wi... もっと見る
Placed an order on 29th July. Received the order confirmation email then nothing. I've emailed and submitted the enquiry form off their website quoting my order number, for an update. Had no correspo... もっと見る
All complaints about delivery times, you do know they are sent from China hence why its so cheap, for the sake of 10-20 pounds for a lovely engraved piece of jewelry why would u even moan, cost me 7.... もっと見る
企業情報
当該企業による記述
Premium fashion jewellery store. Discover our unique collection of necklaces, bracelets, rings, customized name pendants and many other jewellery...
連絡先
30 N Gould St Ste R, Sheridan, 82801, Wyoming, 米国
- +1 307 217 8059
- support@diamofy.com
- diamofy.com
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この企業のTrustpilot 利用方法
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scam :( order paid and never heard back…
scam :( order paid and never heard back from them :(

Diamofy からの回答
I Purchased your names neclace a few…
I Purchased your names neclace a few years back when I had 2 grandchildren now I have 3 I needed another one.So may need to buy more in the future if the family grows.Both service and necklace are wonderful.Thank You.
I entered the wrong address
I entered the wrong address, and they responded quickly about making the changes. I was very thankful that they were able to work on the changes fast. They were also very quick on giving me updates on my order. The customer service was very helpful and patience with what i needed.
Happy Client
I am soo happy and satisfied with my Purchase .good quality and delivery is quick💃
Hello.very happy for my order! Will order more for my friends and relatives! Thank u again!!❤❤
Hello. It was my first order from u'page. Notice u'r page via facebook. But i am very happy to make an order-I got very nice neckle! Thank U!!!!
I ordered a Necklace wGold 3 Loop Named Necklaceith my Three sons…
I ordered a Necklace with my Three sons names on. When it arrived it made me smile. Good Quality and doesn't make my neck go green. Well worth the price you pay.
Non existent support
So…..after complaining here that my order was not received I got an email a month and more ago that there was a problem with the delivery and the company are going to send my order within 48 hours and we’re gonna keep me updated. Not surprised no one contacted me after, there is still no answer to my emails, no answer when I call on the number at the website…..no delivery.
Customer support is non existent.
Since the only time Diamofy bothered to reply and take action was after my complaints here I really hope they will do so now, though I really doubt it.

Diamofy からの回答
Absolutely love the quality of the…
Absolutely love the quality of the product I love the personalisation I love the colour it’s not a heavy necklace either
Birthday necklace.
My daughter ordered the necklace for my birthday present a couple of days after my birthday on 24th May 2023. However it was taking a long time to arrive and therefore I wrote to Diamofy explaining the situation. They replied stating they had been in touch with the delivery team who stated my necklace was on it's way. Diamomy asked me to wait between 2-4 day's and if it did not arrive contact them again. On the 3rd day it arrived and it was well worth the wait, the necklace is beautiful and the engraving exactly has requested. I will certainly be ordering from Diamofy again. Thank you.
I will say that I was worried because…
I will say that I was worried because one month after my purchase... I had not received my package, I live in México, so well... it took its time... but I finally received my little package and I am really glad with my order, I am sure it will make my wife happy. The neckclass has very good quality, and it was nicely printed with my childen names. Thanks!!!
Warning!! Tracking number provided not working
Tracking number provided not working. I have in contact with them and they reply to my email after 3 or more days or close to no reply. I emailed also the contact on the Paypal account. They said to check after 48 hrs but AFTER 1 WEEK, still the tracking says "can't be found."
I will file a dispute against them on Paypal and let Paypal know everything.
received my necklace.very very happy with it lovely piece for any lady with birthday coming up .
received my necklace. it was really lovely. service was good .didn't take that long to come .very very happy with it .lovely present for any lady .xxx
Order not received on time
Order not received on time. They dont even bother replying to your emails
I never received my necklave and tried…
I never received my necklave and tried to contact the customer service
No one got back to me
Not happy :(

Diamofy からの回答
Jeg var ret bekymret efter at have…
Jeg var ret bekymret efter at have købt, uden at have læst her på Trust pilot, jeg plejer nemlig altid at læse herinde før jeg køber. Nå men en meget lang transport historie kort, min halskæde og nøglering blev købt og betalt 1 April 23 og ankom i dag 26 April, og begge er utrolig smukke. Så jeg er utrolig glad for det og selvom det tager sin tid. Det er trods alt sendt fra Kina og igennem Luxembourg så vi ikke skal betale told, så Jeps kan anbefales 👍😍
Stay Away from this Scam Website: No Refund, No Response, No Good!
I would strongly advise anyone considering purchasing from this website to STAY AWAY from this scam.
I placed an order for a necklace last November but immediately cancelled it within 30 minutes due to the long shipping time. The cancellation policy ensures a full refund within 48 hours, so I was well within my rights to do so. However, despite receiving an email confirmation that the refund would be issued and would take 5-10 days to come through, I have been chasing them for 5 MONTHS now and still have not received my payment or any response to my multiple emails to support. Complete silence from this dodgy operation.
It's clear that this website is a scam, and I'm sure that most of the positive reviews here are submitted by the owner and their friends. After each negative review warning people about the scam, there are suddenly a number of 5-star reviews that are suspiciously similar to each other, clearly intended to bury the negative feedback.
I'm extremely angry that I was scammed by this website and I don't want anyone else to lose their money. My advice is to avoid this site at all costs and to warn others about their fraudulent practices.

Diamofy からの回答
Satisfied
In the beginning I thought that Diamofy was a scam because my package was shown as delivered, but I haven’t received anything at all.
After some emails, Diamofy sent me my country’s voucher, so I could find my package and then receive it.
The quality of my jool was amazing!! I just love it!!! It is a personalized necklace.
I will surely recommend Diamofy to all my friends and I will order again soon.
Order never came. Support is not replying!
Unfortunately, the item never arrived. Track number shows some inconsistent information. Nobody replies on emails or messages on social networks. Order was paid, all data correctly sent and necklace never came. It was a gift, that created me extra costs and lot of inconveniences and disappointments. I hope that someone will at least react to this review and try to do what client support supposed to do. Very poor so far.
UPDATE:
After many messages and mails, finally the reaction came after this review.
When the support decided to react, I have to be honest, we solved the issue in a matter of few weeks.
At the end, the product is very good and I would consider ordering again. You made a mistake, but at the end, mistake has been corrected.
Please, do not push the clients to these extreme measures to get in touch with you. Mistakes happen, no problem, but your support is what make the difference. If it takes weeks just to find someone to reply, then its not the right way to do it.
I'll keep my review originally with this update of resolution so the people can be more persistent seeking support that at the end of the day, does its job very well.

Diamofy からの回答
I was hesitant to order a personalized…
I was hesitant to order a personalized name necklace online, but this store exceeded my expectations. The necklace is beautiful and the attention to detail is evident
I ordered a stack of simple bracelets…
I ordered a stack of simple bracelets from this store and they're the perfect addition to my arm party. They're lightweight and comfortable to wear all day long.
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