digitalchargingsolutions.com レビュー 

Título: Precios abusivos y una tarifa por minutos que dispara la factura. Mucho cuidado.

Mi experiencia con Mercedes MB.CHARGE Public ha sido profundamente decepcionante.

He utilizado un punto de recarga de ACCIONA-Qwello en Zamora y he comprobado que, mientras el operador anuncia 0,31 €/kWh y 0,01 €/minuto, con un límite nocturno de 1,80 €, Mercedes aplica 0,36 €/kWh y nada menos que 0,03 €/minuto, sin que aparezca ese límite nocturno en la información consultada.

Es decir, Mercedes cobra el triple por minuto de conexión en el mismo cargador.

El resultado ha sido una factura de casi el doble de lo que esperaba pagar.

Lo verdaderamente indignante es que una marca que presume de calidad y servicio al cliente permita unas condiciones económicas tan desfavorables para sus usuarios.

Que una tarifa esté contemplada en las condiciones contractuales no significa que resulte razonable ni que su presentación sea suficientemente transparente.

Mi recomendación a otros conductores de Mercedes: comparen siempre el precio de MB.CHARGE con el del operador antes de conectar el vehículo. Pueden llevarse una sorpresa muy desagradable.

En mi caso, he perdido la confianza en este servicio.

Cancelled all service and contact with this scam company. Now many, many months later they instruct a debt collector to recover 14.99. For what? The service they offered never worked so could never use it! Terrible company. I see others have had the same experience. Please avoid.

Fra Mercedes-Benz fik jeg udleveret et plastikkort hvor man kunne lade bilen. Det blev brugt en gang for ca. 3 år siden.
I mellemtiden var mit VISA kort udløbet og ombyttet.
I stedet for at sende faktura til mig via mail, sendte man opkrævning på småbeløb, kr. 18,87 direkte til Inkasso firma DEBTIS. Da jeg var på en længere rejse på 4 1/2 modtog jeg ikke nogen faktura, men et inkasso gebyr på kr. 500,-
Anede ikke hvad jeg skulle betale for, og kunne ikke overføre penge fra småøer i Stillehavet da der krævedes godkendelse fra MitID.

Scammers - Avoid anything to do with this company. We took out a charging card, never used it then starting receiving bills so cancelled. Cancellation was ignored and now have scummy debt collectors chasing for £95. Hardly worth it but the principle is important. DO NOT EVER USE DIGITAL CHARGING SOLUTIONS. If you do you will also be threated with the German legal system

Die Firma bietet auch "Dienstleistung" für Hyundai an, bucht Beträge vom Konto ab ohne Grundlage und kann diese nicht erklären. Die sogenannte Hotline ist schlicht überfordert. Wartezeiten von mehr als 30 Minuten. Offene Fragen können weder telefonisch noch per Mail geklärt werden. Abbuchungen vom Konto obwohl es keine Ladevorgänge gab. Die verwendete KI ist so schlecht wie ich es bisher noch nicht erlebt habe.Deutsch, lesen und verstehen ist offensichtlich ein Problem. Ich versuche mein Geld zurückzubekommen, vermute aber es wird nicht ohne juristische Auseinandersetzung gehen. Meine Empfehlung - Finger weg von diesem Hyundai Service !!!

scammers, stay away from them.

Via Toyota har jag kopplat ett konto till detta lurendrejeri! På laddstolpen fanns en QR kod, enligt den kostade 1 kWh 0,5€. De optioner som fanns på stolpen fungerade naturligtvis inte. Jag använde då mitt Toyotakort. På fakturan har jag debiterats 64,94€ detta för 12,37 timmar och 14,406kwh. Det erbjöds inga fler parkeringar på hotellet så jag lät bilen stå kvar. Hotellet IBIS i Regensburg svor sig fria från allt ansvar. De var antagligen medvetna om lurendrejeriet! Det framgår säkert någonstans i det finstilta att de debiterar för platsen när man inte laddar!

Får to opkrævnkng på beløb der sr for store ud, hævet på kreditkort uden at det kan ses hvor meget der er ladet og hvor det er sket. Pas på med at lade hos dem.

The Volvo Public Charging service RFID card is operated by Digital Charging Solutions. My experience has been very unsatisfactory:
1. Despite having a contract with DCS/VPCS and having paid previous invoices on time during a trip through the UK a pre-authorisation amount hold was placed on my debit card every time I charged. I queried this and have been told that the amounts will be released once the monthly invoice is issued. What is the point of having a card/account??
2. Frontline agents do not have access to financial information so everything has to be 'escalated'. No resolution time is offered
3. The current month's charging cost, as indicated on the dashboard, does not reflect the actual costs per sessions (when added up), €20 discrepancy in favour of DCS. The agent was unable to provide explanation
4. The preferred partners discount was not applied to any of my charging sessions (in this case BPpulse). Upon querying this I was told that I have to sign up for a 'package'. There is no package offered on the website. I do have their 'large tariff' package which assures preferred rates.
5. There is complete lack of transparency in their dealings
6. Account was deactivated without prior notice

AVOID AT ALL COSTS

even tried to use some scam debt recovery company on me for £6 lol

I’m almost speechless to be honest. Your employees don’t go through security properly and don’t know what each other are saying. They simply point blank ignored my main issue as it doesn’t even exist. They made a billing error resulting in me being charged a lump some without any warning, they just took the money, and won’t even discuss a refund even I’ve no idea what this “service” is and have never used it. Absolutely the poorest service I’ve received.

If you see anything with this company mentioned with any affiliation don't go near them. They had an issue with their charging network and billed me for 6 months of activity in one month and took the full payment, despite me querying why the activity wasn't registering. To make it worse 3 years later after closing my account they send a debt collection agency after me for £8, yes £8 with a £10 admin fee, there is a special place in hell for these guys.

I have now received 2 debts from a debt collection agency within a month one for 9 pound one for 97 pound i have paid both without receiving any previous correspondence. The original charges was from the start of 2025

I am now panicking regards my credit file being impacted as I have never had a debt recover letter before and I'm unsure how this works . My remortgage is due and I'm sitting myself please help

Absolute scum of a company. Charge you, then refund you weeks or even months later, then claim to invoice you, fail to prove they invoiced you, then many, many months later, refer to a debt collector (Debtist).

If anyone has or is thinking of taking a manufacture based charge card, supported by these crooks, cancel/don’t, immediately!

I have been charged NOK 614 for a charging seesion costing NOK 17 - I stopped charging before it began.
They have never sent me bills through post, e-mail or other channels, then use Debtist to force a payment for a service never given and never billed. Stay away!

These guys operate the Kia Charge service in the UK. When an initial "offer" became a paid "subscription" with no warning or notification, after 10 months a £7/pm subscription cost me £70 of which I recieved nothing. Upon complaining they just told me it was my fault and closed the case. I thought we had laws to stop this type of scam in the UK? Anyway, closed the account and I will be considering other brands when I get my next car in the summer - Kia should reconsider being associated with these crooks.

£7.48 debt magically becomes a £177.23 debt. If only you could charge a car for that price.

una ricarica di 48,3Kw (colonnina Repower da 22Kw/h) = 59,9€!!!!!

Auch ich habe leider schlechte Erfahrungen mit DCS gemacht. Dass es den Laden kein bisschen interessiert, von welchen Erfahrungen Kunden u.a. hier berichten, ist ja schon mal aussagekräftig.
Ich bin mehr oder weniger "gezwungen" zu DCS gekommen, da die Dienstleistung beim gekauften Fahrzeug dabei war. Die Dienste sind so gebrandet, dass man zunächst den Eindruck gewinnt, man hätte es mit dem Fahrzeughersteller selber zu tun ("BMW Charging" usw).

Im Sommer wurde eine Ladung zu einem falschen Tarif abgerechnet, was auch unstrittig ist. Bis es zu einer Gutschrift kam, war jedoch mehrfacher Mailverkehr über Monate nötig, obwohl von Anfang an alle Beweismittel zur Verfügung gestellt wurden.

Der Hammer ist, dass ich diese Gutschrift nicht brauchen können werde, da diese innerhalb von weniger als 1 Jahr abläuft und erst der mit dem Autokauf erhaltene, vom Fahrzeughersteller bezahlte, Gutschein gebraucht wird, welcher 3 Jahre gültig ist. Ein Teil davon wurde durch DCS so einfach vernichtet. Dass ich es nicht schaffe, das für 3 Jahre geplante Guthaben innert 1 Jahr aufzubrauchen, ist mein Problem.

DCS interessiert es einen Dreck.

I had an account with Kia Charge, which is operated by Digital Charging Solutions GmbH. The service never worked at all — I could not start a single charging session, yet they kept charging my card for a subscription.

After cancelling the account, DCS still charged my card months later without authorization. Their invoices come under their corporate name, not Kia, which is confusing and makes it unclear who is responsible.

Customer support has been extremely unhelpful. They deflect responsibility, provide generic answers, and make it unnecessarily difficult to get a refund. I had to block my card to stop unauthorized charges.

Reading other reviews, this appears to be standard practice: delayed billing, inflated invoices, subscription fees for unused services, and poor communication.

Avoid Digital Charging Solutions GmbH completely — the service is unreliable, the billing is opaque, and the support is nearly nonexistent.