Used for a shared ownership purchase and then a sale a few years back, along with an accompanying house purchase and was reasonably satisfied then. However, my next use, this last year, has been pre... もっと見る
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Purchased a house 4 years ago & Direction Law were recommended as solicitors.. 4 years on & regret this as for the last 3 months I am in no mans land with my mortgage.. Someone forgot to register my... もっと見る
Direction Law were superb, we were first time buyers and they explained each step along the way which really settled our nerves. They do most of the work behind the scenes and email to let you know wh... もっと見る
企業が回答しました
THANK YOU! I am very grateful to everyone who has helped me through each stage. From someone who needed so much support and further explanation the past few weeks I am so appreciative that everyone... もっと見る
企業が回答しました
企業情報
当該企業による記述
Direction Law is a firm proudly built on relationships. With staff of around 180, offices in London, South East, South West & the Midlands and 45 years of experience, we are one of the most established and largest specialist affordable housing solicitors in the country. In 2020 and 2021 we were awarded Highly Commended in the First Time Buyer Reader’s Awards in the Best Law Firm for Conveyancing category. We are a friendly, professional firm and we pride ourselves on communicating with our clients, clearly and concisely. While other firms may have conveyancers who deal with a variety of affordable housing cases, we have taken it one stage further and have individual dedicated teams specialising in either new build shared ownership, resale sales and purchases, or new build/Help to Buy respectively: thus, ensuring greater expertise. Our goal is to progress cases to exchange and completion as swiftly as possible, resulting in a satisfied client who has achieved their dream of home ownership with the minimum of fuss. For further information visit www.directionlaw.co.uk or for an instant quotation call 0800 158 82 81.
連絡先
31 Watling Street, CT1 2UD, Canterbury, 英国
- 0800 158 8281
- enquiries@directionlaw.co.uk
- directionlaw.co.uk
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Direction Law からの回答
Overall very happy with the service…
Overall very happy with the service only issue is with the text message service. Twice I was told I would receive a text with information but they never got sent so some information was received later than it should be.

Direction Law からの回答
Helped me purchase my first flat.
Helped me purchase my first flat.
Professional and thorough, friendly approach and honest price.
Thanks Rebecca and Andrew :-)

Direction Law からの回答
Not as straight forward as I would have…
Not as straight forward as I would have wanted but got there in the end on our amazing house

Direction Law からの回答
Prompt and accommodating
The main thing with Direction law they accommodated my every need and replies were quick and prompt. They made things simple well they do all the work. They kept to the deadline.

Direction Law からの回答
Cannot thank Direction Law enough!
Cannot thank Direction Law enough! Amazing communication, work fast to tight deadlines, on top of everything and really friendly! Overall perfect service, they’ve made the whole house buying process a breeze.

Direction Law からの回答
Direction Law offered us excellent…
Direction Law offered us excellent service during our first home buying experience. They work in teams which makes the case easy to follow. Transaction time was very good and we were ready to complete in 6-7 weeks. The price was competetive as well. Any isssue we had was resolved quickly and we would get response in very short time, either over email or SMS. We are happy with overall support provided by Direction Law. We would gladly recommend them to anyone looking to purchase a house.

Direction Law からの回答

Direction Law からの回答
I echo what others have said
I echo what others have said. Total lack of communication, spent time constantly chasing and when answers did come back they were ambiguous or unhelpful. I felt I was constantly being an irritation. I finally completed this week but have now been left with a boundary dispute that should have been flagged up. My experience was stressful and scary. I’ll reiterate, communication is key - if you don’t know the answer or can’t be bothered to provide it this may not be the job for you.

Direction Law からの回答
5 star service!
I have just completed today after a bad experience with another solicitor. Jaswinder handled my case and he was fantastic! Throughout the entire process I was kept up to date. What I was mostly impressed with, was when ringing Jaswinder, he would pick up in a matter of seconds and always return calls immediately. I would recommend Direction Law to anyone. Thank you!

Direction Law からの回答

Direction Law からの回答

Direction Law からの回答
First time buyer, great experience.
I am a first time buyer and Jaswinder handled my file and from start to finish he was great, I had a lot of questions and he ensured he came to me on them all very quickly, I was kept informed at every stage of the process and completion went smoothly!
I would 100% use direction law again in the future

Direction Law からの回答
Incompetence at Direction Law
I am at the top of a chain. I cannot exchange because Direction Law who representthe buyer at the bottom of the chain have not responded to requests from lawyers and estate agents and their client to proceed to exchange. In addition they made amazingly fundamental mistakes in obtaining the documentation
I am contemplating making a formal complaint to the law society about their conduct. To potential and existing clients, caveat emptor

Direction Law からの回答
My experience has been dreadful
My experience has been dreadful. The assumption is that the client buys and sells properties all the time, there is no explanation on terminology or process. Plus phone line always unavailable and no real understanding of how stressful the situation can become. Silly typos create different completion dates causing a whole array of stress and no apology or accountability.
I am dreading the next two until completion and know I will be completely clueless to how completion day even goes.

Direction Law からの回答
Super!
Great, helpful team led by Arash. James and Sophie were wonderful throughout the purchase of my first property and maintained regular day to day contact with updates on everything happening. Always professional and always went above and beyond to make the process as easy as possible. Definitely recommend

Direction Law からの回答
Professional
Professional, understanding and supportive throughout the process. Mariah responded very promptly to all emails and queries providing clear answers extremely efficiently.

Direction Law からの回答
Mariah Arshad and Georgia Cushion
Georgia Cushion supported me with my quote and was extremely helpful- nothing was too much effort and she also supported me in identifying hidden costs in other quotes I had received- which she didn’t need to do. She took time and care going through everything with me.
Mariah Arshad has been my case manager and again nothing has been too much trouble, Mariah has supported me every step of the way- and I have not had to chase anything. Mariah has always been one step a head and has lead to a smooth and timely house purchase. Again Mariah has always responded within a few hours (if not sooner) to any queries I have had (there have been a few) which has put my mind at ease throughout what is deemed a stressful process.
I thank both Georgia and Mariah for the support, hard work and care they have shown during this process and would highly recommend them.

Direction Law からの回答
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