My damaged car was collected on a Monday and returned on Thursday same week. Amazingly speedy and beautifully executed repair to my car. They had even cleaned it, and it looked showroom condition on... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
After being in a non-fault car accident, DLG was my insurance company's assigned repairer. I couldn't have asked for a better service. From being assigned the job, they were prompt, professional and... もっと見る
企業が回答しました
DLG autos repaired my car in 2 days & lent me a courtesy car whilst repairing it. Very efficient kept me up to date throughout the whole process. 2 months later they sent me unexpectedly a surprise gi... もっと見る
Amazingly quick repair by DLG Crawley after someone had smashed my bumper and taillight (when my car was parked & unattended) while trying to park and eating at the same time! They lost their bump bu... もっと見る
企業情報
当該企業による記述
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
連絡先
Balcombe Road, Site B Maidenbower Business Park, RH10 7ZJ, Crawley, 英国
- 0345 3031590
4.4
優良
301件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful and quick at picking car…
Very helpful and quick at picking car up plus all work done on my car has been very good thanks ..
2024年1月26日
Fantastic!!!!
I recently had my car repaired by the Crawley team and the service was impeccable from start to finish. The team kept me updated and did a brilliant job on repairing my car. To top it off 3 weeks after returning my car I received a well needed car wash kit in the post. What a lovely gesture. Wish i could give more stars!!!
2023年12月14日
自発的なレビュー
They did an amazing repair job after…
They did an amazing repair job after repairing after someone had crashed into me.
So good that it looked brand new
2024年1月26日
Great team of people, Crawley site.
It was going to be an interesting repair due to Christmas getting in the way but the DLG team came in under time on the estimated fix date. Had to visit the works a few days after having the car returned for a tailgate badge that was a bit slow in coming, but again all done in a professional manner and good after repair comms with the on site team who really made you feel a wanted customer.
2024年1月26日
Good service.
2023年12月27日
Generally good experience!
2023年12月27日
Repairs to car.
Very responsive. Fab curtesy car. Good communication. Repairs completed in a timely way and as planned time wise.
Couldn’t fault them.
2023年12月6日
Great service and support.
A really pleasant experience during a stressful time. The team were so helpful and professional. The repairs were first class too...
2023年12月6日
Customer service
2023年11月29日
Reliable and trustworthy garage
Reliable and trustworthy garage. All the work that needed to be completed on car was done so with care and in an appropriate timeframe
2023年11月21日
A smooth and professional operation…
A smooth and professional operation from start to finish. Kept me informed of repairs and pick up / delivery/ courtesy car all through the process. Repairs of a very high standard.
2023年11月4日
Excellent service
All staff were really helpful and understanding. Nothing was too much trouble. My car was picked up on the Saturday and returned in excellent condition the following Thursday.would definitely use again.
2023年11月15日
The repair and service was excellent 👍
2023年10月20日
Good service at every stage!
Well informed as to what was to happen, good job completed on repairs, no complaints or concerns.
2023年11月2日
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