They did a wonderful job and were very nice to deal with. They also cleaned the car before returning it. However, after getting my collection date and an e-mail confirming they would come for the car... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
They did a wonderful job and were very nice to deal with. They also cleaned the car before returning it. However, after getting my collection date and an e-mail confirming they would come for the car... もっと見る
企業が回答しました
Initially all going well re repair, car returned though missing mirror cover. So sent back and to be fair they were quick to provide courtesy car and sort problem. Staff helpful, apologetic too and co... もっと見る
My car was sent here by Churchill Insurance for accident damage repairs. Good service with regular updates from the staff in branch. Had a few issues with my car after the initial repair, but all w... もっと見る
企業が回答しました
My car needed a new wing, bumper and headlight after being in a crash.. Was initially told that my car could possibly be written off due to it being 13 years old.. But this dream team worked their mag... もっと見る
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee provided on all work
Cunninghame Road, Clyde Industrial Estate, G73 1PP, Glasgow, Scotland, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Our car was picked up quite quick after the accident. The car was away for two weeks during which time we had a courtesy car. When we recieved our car back it was in pristine condition.
DLG had done an exceptional job repairing the vehicle.
I would have given the company five stars if they had left our original number plate on our car.
There was no damage on the front of the car so I'm assuming the number plate was changed just to advertise DLG on thier plate. Other than this I would recommend anyone to use DLG.
I found the person on the phone very helpful.
The car was collected and delivered back on time.
The damage was expertly repaired. Many thanks.
This was important because it is needed to transport my wife who is disabled and unable to walk or speak.
Delivered exactly what was promised with great service.
Insurance claim, kept up to date at all stages while car getting fixed
Vehicle arrived promptly and in excellent condition. Staff friendly and helpful whenever they could be.
Paint didn't match door gaps were bad Paint on door rubbers really bad workmanship still haven't got car back wish it was up to me were car got fixed would not have went there

DLG Auto Services - Glasgow からの回答
Car collected from accident site promptly with excellent communication with driver and timings. Updates from company regularly during repair and mechanics went above and beyond to get my car sorted. Repair very high standard and body work repair immaculate. Would highly recommend
Great customer service and the repairs were first class
Very efficient service and great workmanship. From first notification pickup information given return of car. Date estimated was beaten. Car looking great. Great job overall
Did what they said they would do when they would do it. Kept us fully updated with progress of works being carried out. When we had to change delivery date of our car they were v helpful in meeting our altered schedule. First class service.
From start to finish this company was professional, they kept me informed of all stages of repairs. I would thoroughly recommend them.
Faultless service,first class repairs and top class service
For this company, replacing the rear bumper is a problem. They can't even do it well.

DLG Auto Services - Glasgow からの回答
Prompt collection of car and repairs completed five days ahead of schedule. Kept informed of progress. Very professional.
This is a great company to get repairs done. Kept well informed and had a good job done through insurance. Was given a date when vehicle would be finished and got bat a week ahead of that date. I have no hesitation in giving this company a 5 Star review as everything was excellent. Well done dog autos Glasgow
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。