DLG Auto Services - Warwick レビュー 

501
TrustScore 5段階評価の4.5

4.7

Lock Lane 15, CV34 5AG Warwick, England, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Would highly recommend this Company they took charge of everything from start to finish very friendly courteous service. Kept me informed about collection delivery and ongoing repairs. Car came back i... もっと見る

5つ星のうち5の評価

Having driven for many years and never had an accident, I was very nervous about having my car repaired and got very anxious with the thought of arranging the process. I cannot speak highly enough ab... もっと見る

5つ星のうち5の評価

Experience was seamless. My insurance company dictated the repair and respray was done by DLG Auto Services. Contact was made very quickly by them and the repair booked in. Replacement car provided... もっと見る

5つ星のうち5の評価

We took our car to a local bodyshop in Leics and they were full of doom and gloom; saying replacement parts would be months. DLG was the insurance company nomination, they collected and delivered our... もっと見る


企業情報

  1. 自動車修理店

当該企業による記述

DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.

5 year guarantee

5 year guarantee provided on all work

We provide a 5 year guarantee on all of our repairs.

連絡先

4.7

優良

TrustScore 5段階評価の4.5

501件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

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4.7

すべてのレビュー

(501)

過去12か月のレビュー数: 674

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5つ星のうち5の評価

Great service

My car went in for accident replacement of driver wing mirror - great service from allocation of work by insurer, collection of car to return delivery of car.

2025年4月1日
5つ星のうち5の評価

Our car went to repairs following road…

Our car went to repairs following road accident. We were ready to have the most stressful time ahead of us but the repair was done quickly ( in 3 days ), and I truly appreciate the clear communication throughout the process. It’s rare to find a garage that goes above and beyond to ensure customer satisfaction, and I’m grateful our insurance company works with DLG
Thank you once again for your hard work and dedication.

2025年3月25日
自発的なレビュー
5つ星のうち5の評価

Professional repairs

Had a non fault accident and DLG fixed my car

Great full to the team at DLG Warwick they did an professional high standard repairs job to my car

Car looks better then before doesn't even look like it was involved in an accident

Keep you updated as well on what's happening

Polite staff who really do go out of they way to make your car 100 times better then before

Really appreciate them

2025年3月29日
自発的なレビュー
5つ星のうち5の評価

Excellent

Excellent service and very helpful and polite staff. Updates on repair were given regularly and my car was collected and returned like new . Would recommend this company .

2025年3月17日
自発的なレビュー
5つ星のうち2の評価

My car was collected by DLG Warwick for…

My car was collected by DLG Warwick for repair after an accident via my insurance company, they could only pick it up from my home address as they did not cover my work address even though it’s just 10miles away so I needed to take unpaid leave off work as their timeframe was 8am-12pm. My car was collected and driven back to their garage rather than on a truck so using my fuel. The courtesy car was dropped off dirty inside and out, there was no screen wash and the windscreen was all smeared, there was only 20miles of fuel left, a dust cap was missing and the tyre pressure indicator was on. I had to go to a petrol station 3 times over the week to pump up the tyres and get my hands dirty from the dirty tyres. I reported it to the garage after pumping them up the second time and they said they would fast track my car to get finished and drop it off the following day, I took the morning off work unpaid and no one turned up. They called me that afternoon to say it would be the following day so I had to take that morning off unpaid too and it was dropped off successfully on a truck with barely any fuel left in it. The repair work completed was good but my car was dirty when it was delivered back and the driver said he would get the garage to contact me about giving me money to get it cleaned properly, no one ever contacted me.

2025年3月4日
自発的なレビュー
DLG Auto Services - Warwick ロゴ

DLG Auto Services - Warwick からの回答

Thanks for leaving your review, sorry you did not have a great experience. Your comments are being investigated and we will respond to you directly.

5つ星のうち5の評価

Amazing service

The service we received was excellent and we were grateful to receive continuous updates about the repair process. The vehicle was repaired very quickly and came back looking like new!

2025年3月21日
自発的なレビュー
5つ星のうち5の評価

Excellent

This was an excellent experience. My car was collected, repaired and returned quickly and a hire car provided. I was kept well informed by your staff. Thank you.

2025年3月21日
自発的なレビュー
5つ星のうち5の評価

Fantastic service, Fantastic outcome

Absolutely great service from start to finish. I was given a courtesy car at the same time as my car was collected for repair. Very informative and communication was brilliant. The work was carried out to an excellent standard and my car was delivered back.

2025年3月20日
自発的なレビュー
5つ星のうち5の評価

Accident repair

From the collection of my vehicle to returning it, this was the best service. In terms of getting the work done my vehicle was repaired immediately and I was very well informed. My replacement car with Auxillis was also brilliant. A very efficient service.

2025年3月14日
自発的なレビュー
5つ星のうち1の評価

I’ve been asked several times to…

I’ve been asked several times to review. Very annoying

2025年3月20日
自発的なレビュー
DLG Auto Services - Warwick ロゴ

DLG Auto Services - Warwick からの回答

We understand your frustration with being asked to review multiple times. We appreciate you taking the time to share your experience.

5つ星のうち5の評価

Excellent service

Excellent service. Polite staff. DLG dealt with my repair quickly. Kept me informed and returned my car in great condition on time and as promised.

2025年3月14日
自発的なレビュー

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