EnrgTech レビュー 

The order has been delayed after I completed the payment more than 2 weeks ago. Their customer service has poor communication with the warehouse and their accounts department to confirm payment,dispatchg items, and inform the customer about the delivery tracking

ENRGTECH, wrote an apology on review, tried to contact via email the various people whom were included on original email on 09.07.26, to date still no reply

So trustpilot followers. Another day, no pay. Still waiting for a refund. Probably far too busy keeping all their five star customers happy to bother with a whinner like me. I bet her family are really proud of her. Hard working individual, giving people great products at a competitive price. I almost feel fuzzy inside. But what if that wasn't the case.!!!! Please bear with me . Just imagine if Sara Mae and Enrgtech weren't telling the truth. Gasp!!! It hardly bears thinking about. But that's not going to happen, a reputable company wouldn't let me write such absurd nonsense without challenging it. Who knows maybe tomorrow I'll get my money back, not going to hold my breath. Speak tomorrow.

I’ve received everything I’ve ordered no issues, all is in good condition.

Piss poor - Ordered an item that was 'in-stock' according to the website. Ten days later, order still processing. Spoke to them (via an overseas call centre) and they told us it would be another week until it was ready. Cancelled the order. Fingers crossed we get a refund.

Great service. Great price

First time using them. Website claimed part in stock, so I ordered them all on 19 June. Nothing heard by 9 Jul, despite payment being taken at the time of ordering. I chased with an email late on 9th June and by middle of 10th June had no response. I called to be promised an update by email within a couple of hours. Nothing. Called again on 11th. "Hold for all other options" led to a dead line. Called back. "This number is not recognised". Called back 10 minutes later and finally get through again. Today's sales rep said there was no response from warehouse to the sales rep yesterday, so they did nothing instead of informing me they needed more time. Today's sales rep gets an answer from the warehouse: "we've sold all our stock and won't get any until September". Enrgtech were just going to sit there and ignore my order of in-stock-on-the-website parts for 3 months, or forever, if I hadn't persisted with trying to follow up with them.

Their UK office gives the impression that this will be a trustworthy components source but it seems like a UK front for a questionable international operation that has, at best, awful awareness of its own stock levels. At worst, this is closer to a scalping/data scraping component broker than a reliable supply partner. Avoid if you value your business or time.

#UPDATE 13 Jul 26:
On closer inspection of the cancellation email Enrgtech sent me, after their sales rep agreed to a full refund to my original payment method on the phone, I see they have issued a credit note. This is unacceptable and contrary to the Consumer Rights Act 2015 in the United Kingdom.

very efficient and user friendly

great service from start to finish. The initial enquiry was delt with quickly and the pricing was very reasonable. Delivery time was good and follow up service to make sure we were satisfied was a nice touch.

they cannot commit to a delivery date- promised dates from website are meaningless. they ignore repeated requests for cancellations & refunds.

UPDATE: I've been asking for a refund since 19th June. The order was originally placed on 27th May. I was told today - 22nd July - that I will have to wait 15-30 working days from now to get a refund on an order I've cancelled over a month ago.

Under no circumstance can I recommend you to use Enrgtech. Items listed on site were not available even though they are listed as available. Enrgtech took payment then said order could not be fulfilled multiple times after multiple delays. As a business this caused us problems and delays due to misleading information.

4 months on and I am still awaiting a refund for order 123802 (as discussed multiple times we do not want store credit but a refund issued). If anyone from Enrgtech sees this then please act and process a refund before legal action is taken.

They either don't reply to emails or take a very long time. Please stay far, far away from them unless you want a headache.

The team was very accommodating during enquiry. Goods were delivered promptly. Excellent service!

I wish I had read the reviews before placing my order. I ordered on the 19th June. Order number #125452. I emailed on 25th June asking for a delivery date and have still heard nothing! I am currently on hold to someone from the sales team who has gone to check with the warehouse. The lady was lovely and said the warehouse said my order was in stock but then went out of stock when they went to send??!! honestly biggest lie/scam I have ever heard. I did say I now want a refund but I am unsure if I will receive this judging by their reviews, She assured me id receive an email within 15 minutes for confirmation.
Personally I would'nt use them again I would advise everyone to avoid.

You need to keep customers up to date with their orders. It seems I wasn't the only one who has ordered and then the items are out of stock. It would be helpful to be kept in the loop with the delivery etc.

**Update** I have received the email about refund but I shall update again once I have received the money back into my bank.

Fake reviews, Fake staff. Fake company

The representative was very professional and accomodating...answered my inquiries before the purchase.

I ordered £1600 worth of electrical floor boxes from them in February with saying delivery in 7-8 working days and upon checking for status been told its in transit from Europe and would take more than a week and by knowing this I cancelled the order. Cancelling the order was easy with the customer service and been told the refund will be issued in 4-6 working days ok no problem and standard for UK However after endless chasing and follow ups even till today 02/07/2026 I have not received my refund. PLESE DO NOT USE THIS COMPANY AT ALL

Quality of the material is good as well as their service and support satisfied

Ordering online was simple and communication about the order was quickly supplied.
The parts arrived quickly and well protected.
I wouldn't hesitate in using this Company again.