Event Branding UK レビュー 

170
TrustScore 5段階評価の4.5

4.7

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I wasn’t sure what the quality would be like of the final product having generated the design I wanted using AI. So you can imagine my joy when I set it up and it was awesome. Quality of print... もっと見る

5つ星のうち5の評価

Great communication from the start, I used my gazebo for the first time a couple of weeks ago and its looks amazing, had lots of compliments on it, it really stands out! I have just ordered a banner... もっと見る

5つ星のうち5の評価

I needed a gazebo at very short notice for our championship show. Event Branding couldn’t have made it any easier for me!!! From design to delivery all effortlessly simple. Look forward to seeing our... もっと見る

5つ星のうち5の評価

I ordered flags on behalf of a school PTA. Event Branding designed the flags for me, utilising a very poor quality copy of the logo, which was all I could provide. The design and quality of the finish... もっと見る

4.7

優良

TrustScore 5段階評価の4.5

170件のレビュー

5つ星
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1つ星

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ネガティブなレビューの 12%に回答しています

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4.7

すべてのレビュー

(170)

過去12か月のレビュー数: 155

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5つ星のうち5の評価

I ordered flags on behalf of a school…

I ordered flags on behalf of a school PTA. Event Branding designed the flags for me, utilising a very poor quality copy of the logo, which was all I could provide. The design and quality of the finished product was absolutely outstanding, I could not be happier with them. Excellent customer service too- they prioritised delivery to arrive in time for Sports Day!

2026年7月17日
自発的なレビュー
5つ星のうち5の評価

Phenomenal Product and Service

I wasn’t sure what the quality would be like of the final product having generated the design I wanted using AI.

So you can imagine my joy when I set it up and it was awesome. Quality of print, robustness of the gazebo all screamed top quality.

Hannah and Lauren were both really helpful with fantastic and prompt communication.

Would 100% recommend.

2026年7月17日
自発的なレビュー
5つ星のうち5の評価

I needed a gazebo at very short notice…

I needed a gazebo at very short notice for our championship show. Event Branding couldn’t have made it any easier for me!!! From design to delivery all effortlessly simple. Look forward to seeing our new gazebo at our championship show this weekend along with the complimentary flag. Thanks to all staff at Event Branding

2026年7月6日
自発的なレビュー
5つ星のうち1の評価

I rarely leave negative reviews

I rarely leave negative reviews, but this experience deserves one.

We were considering placing an order for branded products, but after speaking with customer services, we have decided to take our business elsewhere.

The call itself seemed normal until the adviser Aled thought he had ended it. He hadn’t. I then heard them laughing about me before the line disconnected. That is completely unprofessional and shows a serious lack of respect for customers.

I run businesses myself, and if one of my employees behaved like that towards a customer, they would not be representing the company again in a forward facing role if a role at all. Customers deserve to be treated with professionalism, whether a sale is made or not.

This experience has left me questioning the company’s customer service standards and the culture within the business. If staff feel comfortable mocking customers, it suggests that behaviour is either tolerated or not addressed.

A company’s products are only one part of the experience. How it treats people matters just as much. Based on this interaction, I cannot recommend this company and will be taking our business elsewhere.

Well done. 0/10 customer service.

2026年7月14日
自発的なレビュー
5つ星のうち5の評価

We have been trying to get sorted for a…

We have been trying to get sorted for a while and at every step was met with patience and professionalism.
The results were definitely worth it.
We had a deadline date for an event but they arrived a week before so have had their first outing at another one .
Thank you so much. They are great.
One minor comment,the stand could do with holes in to peg it down...

2026年7月12日
自発的なレビュー
5つ星のうち5の評価

Very responsible and good communication

Very responsible and good, quick communications. I needed a gazebo that reflected our running club’s vest design and the starting point for the design iteration was a single vest pic that I sent. The interactive process to get to exactly what I wanted took a bit of time (and the final mock-up for approval re-introduced a text error) but the end result is excellent. In addition the actual gazebo design is well thought out and easy to assemble.

2026年6月15日
自発的なレビュー
5つ星のうち5の評価

First class service from design to delivery

From my first enquiry they were first class. I was shown mock ups straight away. Any queries I phoned and got great advice and help. The finished product arrived yesterday and apart from having no assembly instructions and having to access the chat and then a demo video, which for us less tech savvy people was challenging , it is excellent quality and looks great. Very pleased thank you

2026年7月9日
自発的なレビュー
5つ星のうち1の評価

£1300 for washed out design

Received a gazebo where the design colours were so similar that it completely washed out the design. Wasn’t at all like that in the mock up. Three weeks later and still not even a suggestion of when the reprint will be sent. Not yet received the promised photos of the test prints despite being told twice they’d been sent to the printers with an urgent status. The event we needed this for was yesterday. For the cost of over £1300… I wouldn’t waste your money.

Edit: In response to this ridiculous reply. I was promised photos being sent of the test prints so I could approve. You made it good as far as you were concerned. Was never sent test prints. Was sent a photo of the reprinted gazebo by which point you’d already posted it. When manager Tim said he was going to take ownership of this situation, he failed several days in a row to pick up the phone and call. Still haven’t spoken to him about it. Just been continuously brushed off. A manager that’s too busy for customers - wildly disappointing. It seems I’m not the only one with issues regarding aftercare.

2026年7月6日
自発的なレビュー
Event Branding UK ロゴ

Event Branding UK からの回答

Hello Andrew,

Thank you for your feedback. We’re sorry to hear you feel this way, as this is not the experience we want any customer to have.

We do feel it is important to clarify that the original gazebo was completed, delivered and used at an event as posted on social media. From the imagery we reviewed, the product appeared to present well in use. However, once you raised concerns with the colour output, we asked for photos and videos so we could inspect the issue properly.

Following our review, while the product had been supplied and used, we agreed that the print could be improved and arranged a reprint for you.

As part of this process, you requested colour changes to the artwork. This is not usually part of a like-for-like reprint, but we were happy to work with you on this. The revised artwork was sent for approval, and once approved, we carried out test printing to check the updated colours before proceeding with the full replacement.

The reprint has now been completed, images were sent over, and the replacement order has been delivered today.

We appreciate your frustration with the timescale, but we do feel we have taken the matter seriously and worked with you throughout to resolve it properly.

5つ星のうち5の評価

Satisfied customer

Good communication, especially when sorting the exact specification. Ordering is straightforward and delivered promptly. Packaged well with simple construction. The quality is very good too. Great range of products. Can't fault EB service. Our charity is very happy with our item and we are looking forward to promoting ourselves with it.

2026年6月18日
自発的なレビュー
5つ星のうち5の評価

Excellent response time

Excellent response time, we had several mock ups done until we got the perfect results. The quality of print on the flag is excellent, really pleased with this company’s service and product

2026年6月17日
自発的なレビュー

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