Newsletter non autorizzate dal quale non è possibile disiscriversi. EDIT: Certo, come no... "un errore tecnico o un’iscrizione involontaria". Molto credibile. Intanto continuo a ricevere le vost... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Todo bien, buenos precios. Compré desde España unas memorias RAM, al principio vi algunas reseñas negativas en otros sitios, mas que nada por los retrasos y dudé; pero terminé comprando y estoy cont... もっと見る
企業が回答しました
I am giving this company five stars because my order for Longchamp glasses was handled so professionally. UPS (their delivery preference) messed up big time but ewooow were concerned and wrote to me... もっと見る
企業が回答しました
Pacco ricevuto nelle giuste tempistiche e prodotto integro. Unica nota che il pacchetto era leggermente aperto nella parte superiore, ma potrebbe essere dovuto all' incuria del corriere privato
企業が回答しました
企業情報
当該企業による記述
Sul mercato da oltre 25 anni, ewooow è un centro commerciale online con oltre 300.000 prodotti di 3.500 brand fra i più importanti al mondo. Il nostro centro logistico centralizzato di 20.000 mq, da cui partono le spedizioni in tutta Europa, è al top a livello di tecnologia. Il nostro servizio clienti è facilmente raggiungibile tramite call center, Whatsapp ed email e saremo ben felici di assistere il cliente, in tempo reale prima, durante e dopo il suo acquisto.
連絡先
Milano, イタリア
- 0282954202
- info@ewooow.it
- ewooow.com
3.8
ほぼ満足
1045件のレビュー
ネガティブなレビューの 63％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
ewooow.com からの回答
Hej Vasile,
Tack för din feedback! Vi är glada att TV:n motsvarade dina förväntningar och uppskattar din rekommendation.
Vänliga hälsningar,
Kundtjänst
Ewooow
I ordered LG 65' already more than 10…
I ordered LG 65' already more than 10 days ago no answer no delivery
2026年1月23日
自発的なレビュー
ewooow.com からの回答
Dear Aigars,
We are sorry for the concern. We would like to inform you that your order was shipped several days ago and is currently on its way.
We appreciate your patience and understanding, and we are confident that your LG 65" will arrive shortly.
Kind regards,
Customer Service
Ewooow
Ordered Ryobi vacuum cleaner
Ordered Ryobi vacuum cleaner. Was cheapest place and everything went great.
2026年1月23日
自発的なレビュー
ewooow.com からの回答
Dear Mika,
Thank you for your feedback! We are delighted to hear that your experience ordering the Ryobi vacuum cleaner went smoothly and that you found our prices competitive.
We look forward to serving you again in the future.
Kind regards,
Customer Service
Ewooow
ewooow.com からの回答
Dear Fredrik,
Thank you for your feedback! We’re glad to hear that you were satisfied with the price and our quick response.
We look forward to assisting you again in the future.
Kind regards,
Customer Service
Ewooow
Ewooow is een fijne webshop met een…
Ewooow is een fijne webshop met een groot en gevarieerd aanbod. Bestellen gaat heel eenvoudig en het hele aankoopproces voelt soepel en duidelijk aan. Mijn pakket werd netjes en stevig verpakt geleverd. Ook de klantenservice reageert snel en behulpzaam. Kortom: een prettige winkelervaring.
2026年1月21日
自発的なレビュー
ewooow.com からの回答
Dear Roberto,
Thank you very much for your positive feedback! We are delighted that you appreciated our product selection, the ease of ordering, the careful packaging, and the promptness of our customer service.
We look forward to assisting you again with your future purchases.
Kind regards,
Customer Service
Ewooow
The only company that had availability…
The only company that had availability at a very reasonable.price of DDR5 desktop memory; not hyper-inflated like ewoow's competitors. Refreshing and very pleased with my experience.
2026年1月22日
自発的なレビュー
ewooow.com からの回答
Dear Simon,
Thank you for your feedback! We’re thrilled that you were happy with the price and availability of our DDR5 desktop memory. We look forward to serving you again!
Kind regards,
Customer Service
Ewooow
ewooow.com からの回答
Gentile Romina,
La ringraziamo per il Suo feedback positivo! Siamo felici che la Sua esperienza su ewooow sia stata ottima e che abbia apprezzato la nostra selezione di prodotti.
Speriamo di poterLa assistere nuovamente nei Suoi prossimi acquisti.
Cordiali saluti,
Servizio Clienti
Ewooow
I ordered a Kärcher SE2 Spot Cleaner…
I ordered a Kärcher SE2 Spot Cleaner from ewooow and overall had a positive experience.
The order processing took a few days, but the item was eventually shipped with GLS and delivered to Finland via Matkahuolto without any issues. Tracking information was provided and worked correctly. The package arrived safely, well packed, and the product was exactly as described.
Customer service replied to my inquiry and the delivery was completed successfully. The price was competitive and payment with Klarna was convenient.
I would recommend ewooow, especially if you are not in a rush and carefully follow the tracking updates.
2026年1月12日
自発的なレビュー
ewooow.com からの回答
ear Anastasiia,
Thank you very much for sharing your positive experience with ewooow. We are delighted to hear that your Kärcher SE2 Spot Cleaner order arrived in good condition, that the tracking was helpful, and that our customer service met your expectations.
Your kind words encourage us to continue providing attentive and reliable service to all our international customers.
Thank you again for your trust and for recommending us!
Kind regards,
Customer Service
Ewooow
Oh you can't give 0 stars
Oh you can't give 0 stars, pity.
I made an order on 10th Dec 2025, it is 21st Jan 2026 and there has been no update whatsoever on it since the order was placed, Reply says I was informed of stock issue, yes but that made no difference to the status of my order, it was still in pending state from when it was ordered. no tracking info provided, only some seriously dodgy link which wanted me to install a paid for app to see the tracking info, i mean what the hell.
Funnily enough they were able to take my money for the order, that part went ok.
Now in trying to get an update I get AI bots telling me they have no update and there is nothing I can do about it, can't cancel it, there is no update, have a good day.
Worst online shopping experience I have ever had.
2026年1月21日
自発的なレビュー
ewooow.com からの回答
Dear Edmund & Eline,
We apologise for the inconvenience caused. However, contrary to what was stated, you were informed of the temporary unavailability of the product, which caused a slight delay in shipment.
As per your request, we have blocked the shipment and the item is being returned to our facilities.
We apologise for the inconvenience and thank you for your understanding.
Kind regards,
Customer Service
Ewooow
Delivered as promised within the dates…
Delivered as promised within the dates given
2026年1月21日
自発的なレビュー
Use as you're own risk uk customer extra delivery fee will be added
Do not use this store if you're a UK customer extra delivery fees will be added after yo pay original delivery fee.
I used ewooow.com to buy a watch it took 10 days to come (no big problem its an Italian company)
My perches was £158 upon perches i was told a delivery fee of £15 at no point was it pointed out there will be extra to pay not anywhere through my checkout process did i see extra fee may be added.
As my purchase was about to arrive i was to told by UPS an extra payment of £46 is expected.
I contacted ewooow for a explanation i was swiftly to its basically my problem now as im a UK costumer i have to pay the duty on the delivery even thow i wasn't told on perches . Its not mentioned on my perches orders or any emails i received
The package wight is 0.5kg so be careful UK any larg orders may get very expensive .
I went back on ewooow.com and went through another order to see if i missed the added fees i coldent find them ( or its hidden)
Be carefully UK i fear ewooow.com know what they are doing to the uk customer due to their discounts . Get u to make a purchase then leve you with the mess as the other end
DONOT USE AS A UK CUSTOMER you wii get the same problem
Also if yo dont pay the extra fee it will be sent back at a cost to yourself with only a partial refund offered so be sure not to order something that may have to go back u will be out of pocket Uk
2026年1月10日
自発的なレビュー
ewooow.com からの回答
Dear Customer,
We are sorry for the inconvenience you experienced, but we would like to clarify that these are not additional delivery costs on our part. The extra charges you mention are customs fees imposed by your country on shipments coming from Europe, as you yourself acknowledge, knowing that our company is based in Italy.
Furthermore, on our website, under the price of each product, it is clearly stated:
"Shipments outside the EU: customs fees excluded, to be paid on delivery"
This clearly indicates that any customs duties or taxes are the responsibility of the customer and are not under our control.
We apologize for the inconvenience, but unfortunately these fees cannot be handled by our company.
Kind regards,
Customer Service Ewooow
Poor problem solving
I ordered a blender and received a faulty item. When I contacted customer service to request a replacement or refund, I was told to contact another party because the product is supposedly covered under a European warranty. I have never encountered this kind of response from a retailer when an item is not fit for use. I would not recommend this online shop, as it only results in wasted time and money.
2026年1月20日
自発的なレビュー
Il televisore arrivato in ottime…
Il televisore arrivato in ottime condizioni e in tempo con un imballaggio fatto con cura sono molto soddisfatto consiglio a tutti questo venditore .Grazie.
2026年1月16日
自発的なレビュー
ewooow.com からの回答
Gentile Greg,
La ringraziamo per il Suo feedback positivo! Siamo felici che il televisore sia arrivato in ottime condizioni e puntuale, e che abbia apprezzato l’imballaggio curato.
Le Sue parole ci incoraggiano a continuare a offrire un servizio di qualità.
Grazie per la fiducia e per la raccomandazione!
Cordiali saluti,
Servizio Clienti
Ewooow
Beställde 28/12-2025 !
Beställde 28/12-2025 !
När ingen var kom kollade jag spåra vara och ser jag att det står Cancelled !!!???
Förstår ingenting och inga pengar tillbaka heller!
Dagens datum är 19/01-2026
2026年1月19日
自発的なレビュー
ewooow.com からの回答
Hej Samira,
Vi ber uppriktigt om ursäkt för missödet och de besvär som uppstått.
Vi vill bekräfta att återbetalningen för din beställning redan har genomförts.
Vi tackar för ditt tålamod och finns tillgängliga för eventuella ytterligare frågor.
Vänliga hälsningar,
Kundtjänst
Ewooow
just as I had expected
just as I had expected, great quality and timely delivery. get yourself one. its value for money.
2026年1月19日
自発的なレビュー
ewooow.com からの回答
Dear Obed,
Thank you for your kind feedback! We are delighted to hear that the product met your expectations and that you were satisfied with the delivery.
We appreciate your recommendation and look forward to serving you again in the future.
Kind regards,
Customer Service
Ewooow
……interesting story
……interesting story: the product was at a VERY good price! And given the pre-Christmas hype, there was some doubt about the realness of this offer! (There were also some articles on Reddit, to put it mildly, not complimentary 😉) But in the end… I bought it! The product arrived on time (not fast, but on time), brand new! So everything is great!!!dese
2025年12月12日
自発的なレビュー
ewooow.com からの回答
Dear Aleks,
Thank you for sharing your experience! We are delighted to hear that you were satisfied with the product and that it arrived on time and in perfect condition.
We appreciate your trust in us and look forward to serving you again in the future.
Kind regards,
Customer Service
Ewooow
ewooow.com からの回答
Gentile Leonardo,
La ringraziamo per il Suo feedback positivo! Siamo felici che abbia apprezzato la vasta scelta di prodotti e le numerose promozioni presenti sul nostro sito.
Ci auguriamo di poterLa assistere nuovamente nei Suoi prossimi acquisti.
Cordiali saluti,
Servizio Clienti
Ewooow
Ottimo negozio
Puntuali nella richiesta di maggiori informazioni, precisi nei tempi di consegna. Esperienza più che soddisfacente
2026年1月6日
自発的なレビュー
ewooow.com からの回答
Gentile Rocco,
La ringraziamo per il Suo feedback positivo! Siamo felici di sapere che ha apprezzato la nostra puntualità e precisione nei tempi di consegna, e che la Sua esperienza sia stata più che soddisfacente.
Speriamo di poterLa assistere nuovamente nei Suoi prossimi acquisti.
Cordiali saluti,
Servizio Clienti
Ewooow
Nopea toimitus.
2026年1月11日
自発的なレビュー
ewooow.com からの回答
Hyvä Jonsi,
Kiitos palautteestasi! Olemme iloisia, että toimitus oli nopea ja että olet tyytyväinen palveluumme.
Ystävällisin terveisin,
Asiakaspalvelu
Ewooow
ewooow.com からの回答
Hi Robel,
Thank you for your feedback! We’re glad to hear you enjoyed our service, products, and fast delivery.
Best regards,
The Ewooow Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。