Para nós consumidores, esta cobrança mensal indevida no cartão de crédito, não passa de um golpe, porque quando visitamos o site diz que é gratuito, nada fala sobre cobranças, a não ser que a pessoa... もっと見る
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レビュアーのコメントを見てみましょう
Frechheit und nur Betrug und Abzocke! Heute einfach mal 38,99€ abgebucht ohne dass irgendwelche Leistungen erfolgt sind!!! Sollte ich bis 28.2. keine Bestätigung erhalten,dass ich abgemeldet bin, wer... もっと見る
企業が回答しました
Ho aderito ad una vostra iniziativa che prevedeva l'abbonamento di un mese, a circa € 14. Nel procedere con il profilo mi viene chiesto di autorizzare l'abbonamento per un anno a € 20, cosa che no... もっと見る
企業が回答しました
Die App ist unübersichtlich und deshalb habe ich statt einer wöchentlichen Probe ein Monatsabonnement für 38,95€ abgeschlossen. Ich habe dem App-Betreiber mitgeteilt, dass ich die App gar nicht genu... もっと見る
企業が回答しました
企業情報
当該企業による記述
Since its creation, FastEasy has been on a mission to make intermittent fasting accessible and effective for everyone, regardless of age, lifestyle, or fitness level. Our goal is to empower individuals to achieve their health and weight loss goals through structured fasting practices that promote long-term well-being. We believe that healthy habits should be simple, inclusive, and adaptable. By providing personalized fasting plans, convenient tracking tools, and expert insights, FastEasy strives to eliminate barriers and make the benefits of intermittent fasting available to all.
連絡先
Karaiskaki 13, 3032, Limassol, キプロス
- https://contact-us.welltech.com/fasteasy.html?source=trustpilot
- fasteasy.io
2.6
期待以下
3388件のレビュー
ネガティブなレビューの 93％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
ARNAQUE cette application me débite mon…
ARNAQUE cette application me débite mon compte de 38,99€ chaque mois
A éviter absolument !
2025年5月19日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello there!
I’m really sorry for the confusion with your plan’s auto-renewal and payment – I understand how frustrating this can be.
Our subscriptions renew automatically by default to make it easier for our users, so they don’t have to manually update their plans each time. But I see that there was some misunderstanding here.
To help you resolve this as quickly as possible, please contact me directly at robert.support@fasteasy.io with the subject line "TP review". Once I receive your email, I’ll verify your subscription details and look into your issue. I’ll work to fix it and make sure everything is sorted out for you.
Thank you for bringing this to our attention, and I'm here to help!
– Robert, FastEasy
Rinnovo Senza consenso
Mi hanno rinnovato Senza il mio consenso un abbonamento per 3 mesi a 65,99€ Senza inviarmi nessun avviso per un app che neppure uso. Credo che mi rivolgerò al mio legale perché tra l altro ho cambiato anche la carta di credito e mi chiedo come abbiamo fatto ad avere il nuovo numero.
2025年5月24日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Stefania,
I'm really sorry to hear you've had some problems with unexpected charges – we understand this is far from ideal.
I'm committed to resolving the issue for you. Please drop me an email at robert.support@fasteasy.io with the subject line "TP review", so I can investigate things further.
Thanks for your understanding and patience.
– Robert, FastEasy
Total SCAM
Total SCAM. Be careful. Trying to cancell is virtually impossible. I did get an email from 'service' in Cyprus saying they were offering me a free year, which I did not want. They provide access to a cancellation link, but it does not work. I have asked for confirmation of cancellation from 'service' but no response so far. The subscription still shows on my bank account. One day, I might get out of this nightmare.
2025年5月23日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Martin!
I’m really sorry to hear about your experience. We've reached out to you via email from support@fasteasy.io to address your concerns.
Please check your inbox (and spam folder) for our response, so we can get things sorted for you as quickly as possible.
If you haven’t received our email or need further assistance, please let me know.
Thank you for your patience and understanding.
– Robert, FastEasy
This app is a scam
This app is a scam. It kept charging me even after I cancelled the subscription. Nothing shows up under my phone subscriptions, I can’t log in or reset my password, and there’s no way to contact support. Avoid using this apps. I request refunds immediately.
2025年5月21日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Stella!
Thank you for taking the time to share your feedback with us.
We're sorry to hear there were issues with your plan.
We'll be sending you an email so that we can investigate the issue further – please keep an eye on your inbox.
– FastEasy Team
mit dieser premium fastig app kann ich überhaupt nichts anfangen
mit dieser premium fastig app kann ich überhaupt nichts anfangen ,kein Mensch kennt sich aus und nirgends wird man informiert.
Macht die app kundenfreundlicher!
2025年5月2日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Franz!
Thank you for sharing your feedback – I’m sorry to hear that the app didn't meet your expectations.
So I can help you, could you please contact me via robert.support@fasteasy.io with the subject line "TP review"?
Thanks for your patience with us.
– Robert, FastEasy
Fraud at it's best
Fraud at it's best. Did not subscribe and impossible to cancel. Finally reported fraud to credit card company to get charges to stop. Where is the federal government in stopping crooks like this?
2025年4月15日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Bob!
I'm sorry you've had trouble with your subscription and cancellation.
To cancel, you'll need to open your app and navigate to Profile > Manage Subscription, where you can find the option to cancel.
If you have any trouble with this, feel free to email me at robert.support@fasteasy.io with the subject line "TP review", and I'll get this sorted for you.
– Robert, FastEasy
If you do decide to subscribe becareful with every click they try and get you to subscribe other features
there is no mobile app, its a website and to get to the info i requested I had to answer so many questions before you even fill in your data. if you arent paying attention they try and get you to keep buying other subscriptions, as it is they tricked me into premium which I did NOT want
I got this yesterday and asked to cancel haven't heard from anyone and asked for my money back.
i cancelled the form of payment so they cant try and keep charging me... ..buyer beware
2025年5月14日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Dianne,
I'm really sorry you've been having trouble with payments. We take this situation seriously, and understand how frustrating unexpected charges can be.
Please send me an email at robert.support@fasteasy.io with the subject line "TP review", and I will look into it for you.
– Robert, FastEasy
fraudulent company who've been taking…
Company who've been taking money from my account without consent after I cancelled subscription. There is no subscription listed in my phone, it wont let me log into the account or reset the password to go back in to cancel again, and no way of contacting the company.
Update - to be fair to the company this review did the trick they were quickly involved and the situation resolved. I even got a refund which was very decent of them. However, I still wouldn't rate the app highly its not very flexible and doesn't carry some of the features My Fitness Pal provides for free. So on the quality of the app alone I still give it 1 star.
2025年5月12日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Rachel,
I'm really sorry you've been having trouble with payments. We take this situation seriously, and understand how frustrating unexpected charges can be.
So I can get this fixed, please send me an email at robert.support@fasteasy.io with the subject line "TP review", and I will look into it for you.
– Robert, FastEasy
Successful weight loss
It’s easy guide to follow. There’s a lot of relevant medical information about fasting right. Excellent program put together for a successful weight loss. Keep up the good work.
2025年5月3日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Mary!
Thank you so much for your positive feedback!
I'm so happy to hear that you’re enjoying the app. If you have any questions as you continue, please don’t hesitate to reach out.
– Robert, FastEasy
App completamente inutile
App completamente inutile e studiata per spillare soldi. Sostanzialmente si tratta di un timer che ti ricorda con frasi idiote quando devi mangiare e bere. Il servizio si rinnova in automatico (è scritto piccolo piccolo in fondo al costo di attivazione) ma non è disattivabile da smartphone (furbetti!) per cui una volta scaricato ti dimenticherai di averlo e nel frattempo ogni mese ti addebiteranno €30.
Se avrai la fortuna di accorgertene spulciando la lista movimenti della tua carta o PayPal allora gli scriverai e solo a quel punto ti annulleranno l’abbonamento.
Ad ogni modo l’app non fornisce alcuna dieta o programma alimentare per cui è totalmente inutile.
Da evitare!
2024年4月29日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Marco!
I'm disappointed that you've had a negative experience with us, and I want to make things right.
Please reach out to me at robert.support@fasteasy.io with the subject line "TP review" and I'll do my best to come to a resolution.
Thanks for your understanding and patience.
– Robert, FastEasy
Very good and nice
2025年4月28日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Piotr!
Thank you for your kind words!
I'm really glad that you're enjoying our app. If you have any questions along the way, please feel free to contact me. Let's do this!
– Robert, FastEasy
You keep taking money from my bank…
You keep taking money from my bank account & I haven't subscribed to you please put the money back as I'm a pensioner and can't afford to lose that kind of money
2025年4月28日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Carri,
I'm really sorry you've been having trouble with payments. We take this situation seriously, and understand how frustrating unexpected charges can be.
So I can get this fixed, please send me an email on robert.support@fasteasy.io with the subject line "TP review", and I will look into it for you.
– Robert, FastEasy
Great for tracking weight
Great for tracking weight. Great for tracking water intake. The iPhone and laptop information sharing is not good, even though I sign in to the same account??
2025年4月26日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Chris!
Thank you for your feedback – it means a lot. Unfortunately, we do not have a desktop version available at the moment. However, we appreciate your thoughts.
We're always looking for ways to improve, and I'll take your suggestion to the team! If I can help with anything else, please reach out to me at robert.support@fasteasy.io with the subject line "TP review".
– Robert, FastEasy
Simple to adopt,simple to follow,early…
Simple to adopt,simple to follow,early days awaiting sustainable results but feel confident they are on the way
2025年4月27日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Brendan!
Thank you for your kind words!
I'm really glad that you're enjoying our app. If you have any questions along the way, please feel free to contact me. Let's do this!
– Robert, FastEasy
Don't sign up
Signed up for a month challenge.
Decided not to extend and correctly ended my subscription. They have tried about 7 or more times to take money from my account.. luckily my bank can block them.. absolute scam
Further update - 24th May
Still trying to take money out of my account. Absolutely fraudsters stay well away. !
2025年3月1日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi,
I'm really sorry you've been having trouble with payments. We take this situation seriously, and understand how frustrating unexpected charges can be.
So I can get this fixed, please send me an email on robert.support@fasteasy.io with the subject line "TP review", and I will look into it for you.
– Robert, FastEasy
I like the app. It is helpful to have on my iPhone.
I am enjoying the experience so far. I would like to ask if I am missing something. Is there a place where I can log in my exercise I do at the gym, like 45 minutes working out in chair aerobics. That would be helpful so I can see that I am going to exercise regularly.
Thanks.
2025年4月25日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Leslie!
Thank you for your feedback – it means a lot. We appreciate your thoughts on logging activities in the app.
We're always looking for ways to improve, and I'll take your suggestion to the team! If I can help with anything else, please reach out to me at robert.support@fasteasy.io with the subject line "TP review".
– Robert, FastEasy
Cobran mensual y no ocupo esta aplicación
Hola más de 3 meses que no ocupo la app ya q perdí el correo y contraseña y no puedo hacer alguna modificación ya q no tengo la cuenta con la cual ingrese solo ocupe los 2 o 3 primeros mese y de ahí me siguen cobrando y no puedo eliminar esta app y me cobran $ 8324 y $ 497 por favor ayuda contestar a mi espero respuesta he tenido mucha paciencia
2025年4月24日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Noelia!
Thank you for taking the time to share your feedback with me.
I'm sorry to hear about the issues with your plan. We take all your feedback on board, and I'd like to make things right.
I'll be sending you an email from robert.support@fasteasy.io so that I can investigate the issue further – please keep an eye on your inbox and I'll get this sorted as soon as I can.
– Robert, FastEasy
Sono dei truffatori
Sono dei truffatori, dicono che ti mandano una dieta tu paghi ma non arriva nessuna dieta , state attenti
2025年4月21日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Karol!
Thank you for taking the time to share your feedback with us.
I’m really sorry to hear about the issues you’ve experienced. To help me investigate this, could you please contact me directly via robert.support@fasteasy.io with the subject line "TP review"?
– Robert, FastEasy
FastEasy: Intermittent Fasting からの回答
Hello,
I'm really sorry to hear about your experience.
So I can get to the bottom of this, please reach out to me directly at robert.support@fasteasy.io with the subject line "TP review" with more details, and I will be happy to help.
– Robert, FastEasy
Sres, me han cobrado 30,99 eur,sin ningún consentimiento,que es esto????
Sres, me han cobrado 30,99 eu, solo por mirar la plublicidad que me ha llagado,QUIERO LA DEVOLUCIÓN ESTO ES UNA ESTAFA. DONDE DEBO DIGIRME????
2025年4月16日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi,
I'm really sorry to hear you've had some problems with unexpected charges – we understand this is far from ideal.
I'm committed to resolving the issue for you. Please drop me an email at robert.support@fasteasy.io with the subject line "TP review", so I can investigate things further.
Thanks for your understanding and patience.
– Robert, FastEasy
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