Fitment Industries レビュー 282

First I was able to purchase wheels before I was told they wouldn't fit my car. I asked for alternatives and got nothing sent to me for alternatives. I then spoke to someone who could not tell me how backspacing affected the placement of the wheel, this is literally what their job is..... I ended up ordering the wheels and now I guess I'm just going to hope for the best. I was also told I would have a restocking fee if I were to send them back.

I ordered a wheel and tire package and was excited to get everything installed. Two days later, they emailed me saying the wheel I ordered was “discontinued.” Instead of resolving it properly, they started pushing alternative wheel options that honestly didn’t match what I originally chose. I made it very clear that I did NOT want substitutes and requested a full refund.

Since then? Silence.

I’ve been emailing them consistently for the past 6 days asking for my refund, and they haven’t responded. The only time they were quick to reply was when they were trying to get me to switch wheels and spend my money elsewhere on their site. Once I requested a refund, the communication suddenly stopped. The last message they sent me was on February 24 and today is March 2nd.

This is unacceptable customer service. If a product is discontinued, that’s not the customer’s fault. Ignoring refund requests and dragging things out makes the situation worse. After this being my second bad experience with them, I will not be ordering from them again.

If you’re considering ordering wheels from here, just be aware — if something goes wrong, don’t expect quick communication or smooth resolution

FI has been my go-to for wheels, tires, and suspension for years now. Great product offering, amazing service, and fast delivery. Fitment Industries is the way to go!

Huge selection of rims and wide selection on tires. Customer service is honesty and transparent, there was a VERY SMALL nick in one of the rims. They told me right away and gave me the options. Will definately look to them first on my next set.

Great customer service, Nikki helped me out after i placed the wrong order. They are my go to for wheels and tires.

Customer service here beats any other wheel company. Geena is a great value to the team

Coordinated a replacement wheel for my car, the process was efficient, all my information was on file, and I received my wheel so quick! Really appreciate the great service

Quick delivery and wheels in great shape! Only issue was the center cap is difficult to install

I have to be honest seen alot of bad reviews on YouTube that had me scared after my purchase but I received my tire and wheel package wheels came with tires mounted everything was perfect no dents dings scratches of any kind front or back all wheels were balance each wheel had inspection sticker and the way they wrapped theses wheels and tires was amazing wheels had that thin layer of protection film then a thick layer of foam and cardboard on each side of wheel overlapping up onto the tire with 2 layers of super thick heat shrink wrap fed ex did drop off before I could inspect but like I said everything came in perfect condition the only negative thing was the wait took 2 or 3 weeks later than expected delivery but reach out they will tell you what the hold up is I had no other issues center caps, lugs or the hub centric rings install kit all came in perfect condition just a tip highly recommend you get those if you going with a low-profile tire and big rim I have 22x8.5 rims with 225/30/22 tires its maxed out in size without any rubbing or alterations done to car tried these first at a local rent to own shop do not rent to own cause you gonna pay double for used rims and tires but just to see if they fit and how road noise was if any rubbing road noise was alittle loud but put those hubcentric rings on when I mounted new set and it pretty much canceled out the road noise and tpms sensors linked to my car immediately when the rent to owns set didnt so vary pleased with purchase!

I received my order TS10 enkeipackage with tire it was fully sealed in the shipping that was great it wont scratch or damage im so happy with the transaction to delivery. If you want more discount call them i really recommend them. if you want package wheel and tire they will give more discount. Thank you fitment industries

I ordered a set of rims with tires from this company and was really impressed with the service.
The notion of pending that much money for a purchase online was initially daunting and I was somewhat skeptical. After calling and speaking to a sales representative I was very much more settled as he was very courteous, professional and knowledgeable even going the extent of giving me his professional opinion disuading me from pursuing the build I had in mind and getting something more along the lines of what he suggested.
After receiving the build which was based on his recommendation and an exact for for my vehicle I realized that had I gone with my initial build I'd have wasted a lot of money on rims and tires that would have been able to be accommodated by my vehicle.
I received my items right within the stated time and in excellent condition. The delivery service used was also excellent. The personnel were very good with communicating all the relevant details surrounding my delivery and also quite courteous and also profession.

Thank you Fitment Industries for the awesome experience.

I received my order very fast, The customer service was great.

They took extra care that I got what I wanted in a timely manner directing me to an what I exactly wanted that wasn't on backorder and could be delivered right away.
Communication was quick, helpful and polite.

I will use them again.

Amazing ease of ordering and great prices

Great communication and price

I love how you can look at similar platforms to see how your build can turn out. Having the specs each used was super helpful on what to choose for myself. Easy seam line experience. Fast shipping and great packaging. For wheels and tires use their packaging (foam and cardboard) to set on ground to check for clearances so you don't scrape tires

This was my fourth wheel and tire purchase through Fitment Industries, and the reason I continue to return is simple—they consistently set the standard in the industry. Their selection is extensive, pricing is highly competitive, and their customer service is exceptional. Orders are processed and shipped quickly, making the entire experience seamless from start to finish.
What truly sets Fitment Industries apart is their expertise. They remove all guesswork by ensuring proper fitment and proactively recommending any necessary accessories for a flawless installation right out of the box. Because of this level of reliability and professionalism, Fitment Industries remains my go-to source for wheels and tires, and I confidently recommend them to others time and time again.

From shopping on their website, to talking with their customer service rep, my shopping experience was hassle free and professional. They helped me find the exact fit, matched pricing on the tires I wanted and delivered my tires and wheels on time in perfect shape. All I had to do is bring them to my local shop and have them put on. They fit perfect and look amazing!

Great price, on-time delivery and flawless fitment for my 2009 370Z. What more could you ask for?

We ordered a set of custom offset rims with tires mounted for my son’s Christmas gift. Rims looked great , tires mounted and balanced. Great customer service, good price fast delivery!