FlexScreen Retail レビュー 1,504

TrustScore 5段階評価の4

4.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち2の評価

Communication was nonexistent throughout the process. Website states 10-15 days order took 30 days. Packaging was absolutely crazy the box was so oversized for what was needed. And while a trackin... もっと見る

5つ星のうち5の評価

Website makes ordering easy. Shipping was early, and delivery was flawless. We have casement windows in our home. These screens are perfect for that type of window, and easy to install. I order... もっと見る

5つ星のうち5の評価

Customer service was good both times and the screens were easier to install than I thought they would be. Going to purchase again.

5つ星のうち5の評価

This was the best option I could have chosen for screens. Process was simple, and when it wasn't... it was explained in the most fool proof manner ever. Also, they customer support was beyond helpful... もっと見る

企業情報

  1. 画面専門店

当該企業による記述

The World's First and Only Flexible Window Screen


連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

1504件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 63%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

DONT FIT WELL AT ALL

DONT FIT WELL AT ALL

2025年8月25日
FlexScreen Retail ロゴ

FlexScreen Retail からの回答

Hello Anthony, We're sorry to hear your FlexScreens don't have that perfect fit. Please reach out to our customer service team, full of measuring experts, to help you achieve the perfect fit and go over replacement options. You can reach our customer service team by email at customerservice@flexscreenretail.com, by phone at 888-626-0735 Mon-Fri 8am-5pm EST, or by chat on our website Mon-Fri 8:30am-4:30pm EST. Thank you

5つ星のうち5の評価

Very happy

Moved into a new house that didn't have screens, and decided to give these a try. Ordering was straightforward, and taking measurements was much easier with the tool. The screens fit perfectly, are well made, and I really liked how they came individually labeled so there wasnt any guesswork figuring out which went where. I will be ordering more in the near future to replace a few worn screens.

2025年8月25日
5つ星のうち2の評価
FlexScreen Retail ロゴ

FlexScreen Retail からの回答

Hello Werner,

Apologies for the delayed responses. I did follow up on your ticket, and it appears that everything is squared away. If you're experiencing additional issues, please reach out. You can reach our customer service team by email at customerservice@flexscreenretail.com, by phone at 888-626-0735 Mon-Fri 8am-5pm EST, or by chat on our website Mon-Fri 8:30am-4:30pm EST. Thank you

5つ星のうち5の評価

5 star recommendation.

5 star recommendation.
Was given tool to properly measure windows.
Ordered 4 screens. One was damaged. Contacted customer service, sending a replacement.no problem.
Screens very easy to install. No issues.

2025年8月4日
5つ星のうち5の評価

OMG we are so happy with these screens

OMG we are so happy with these screens. They send you the tool to assist with measuring opening. The screens arrive and they fit so well. We upgraded to better screen and they are almost invisible. We actually installed one in our front door that is more for looks than use. There is no screen door that wouldn't ruing the looks of our Front Door but with this screen in place it is almost invisible. In fact our daughter says it's just a matter of time before one of us walk into it. Customer service (Mike) has been great with our questions before and after. We are HAPPY.

2025年7月1日
自発的なレビュー
5つ星のうち1の評価

2 of the screens did not fit AFTER…

2 of the screens did not fit AFTER using the measuring tool.

2025年8月8日
FlexScreen Retail ロゴ

FlexScreen Retail からの回答

Hello Jason, We're sorry to hear your FlexScreens don't have that perfect fit. Please reach out to our customer service team, full of measuring experts, to help you achieve the perfect fit and go over replacement options. You can reach our customer service team by email at customerservice@flexscreenretail.com, by phone at 888-626-0735 Mon-Fri 8am-5pm EST, or by chat on our website Mon-Fri 8:30am-4:30pm EST. Thank you

5つ星のうち5の評価

Better than hoped

I just installed our new screens and could not be happier. how often does one get to say that??!?

easy to measure with the Flex tool. received our order in a timely manner.

over the moon with the results. our home is an 1850s Italianate home with unusual window measurements. we have searched for 12 years to the right screen. I ordered 4 as a test and now will be ordering more.

2025年8月8日
5つ星のうち3の評価

The screens are high quality

The screens are high quality. I measured as indicated with their tool, and the screens don't fit. I may have done it wrong, but as of now, I'm out over $700 for screens I can't use.
Is there any remedy for this?

2025年8月8日
FlexScreen Retail ロゴ

FlexScreen Retail からの回答

Hello William, We're sorry to hear your FlexScreens don't have that perfect fit. Please reach out to our customer service team, full of measuring experts, to help you achieve the perfect fit and go over replacement options. You can reach our customer service team by email at customerservice@flexscreenretail.com, by phone at 888-626-0735 Mon-Fri 8am-5pm EST, or by chat on our website Mon-Fri 8:30am-4:30pm EST. Thank you

5つ星のうち4の評価

This was an easy process

This was an easy process. I ordered 2 to replace missing ones on my new house. I wish there was a color option as my originals are white. Plus a middle trim would be nice option since these do not but my others do.

2025年8月5日
5つ星のうち5の評価

Measure twice and cut once.

I carefully measured for my screens. I did notice that one must be careful when measuring not to shorten the telescopic tool when using your tape measure. My tape measure would actually pull the end of the telescopic measurement tool and give me a short measurement. Once I was aware of this I had no problem getting accurate dimensions for my screens. When the screens came they fit perfectly. The old saying, “Measure twice and cut once”, applies to this situation.

2025年8月4日

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報