La verdad que super bien, se ocuparon de todo, yo no tuve que hacer absolutamente nada mas que completar el formulario, las veces que me comunique con ellos contestaron de inmediato y luego de 6 mese... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
If you want your flight tickets to be paid after 7 months, to have interminable conversations with uninformed and lack of knowledge about customer service or their own protocols , go ahead and use thi... もっと見る
Although it took time to settle the case, the Flight Help team and persons responsible for solving the case and migrating it to online platform was more than professional. Quick and competent. Only... もっと見る
nu mia placut experiența asta deoarece am întârziat 4 ore trebuia sa ajung undeva pe la orele 01:30 de romania si am ajuns pe la 06:00 si prietenu meu care iam zis sa vine dela 00:50 sa fie la aeropor... もっと見る
企業情報
FlightHelp について
当該企業による記述
FlightHelp wants to help you get the compensation you deserve! No matter how much you paid for your ticket, you can claim up to $600 per passenger, or even more in select regions!
If your flight is delayed for over 3hours or cancelled - Regardless of whether your ticket cost $1 or $1000, you are entitled to what the law provides. This could be $500, $1000 or more!
Even if you were re-booked on another flight, you may still claim compensation.
Even if your lost luggage was recovered, you may receive compensation of $100, $200 or more, for necessary items you purchased or for damages. What is your case worth? We will find out, at $0 up front cost to you. You pay only when we win for you.
The EU has an extremely comprehensive regulation called EU261 that is designed to hold airlines financially responsible when passengers experience unpleasant or unfair travel experiences. No matter if you are a European traveler or you are just visiting the EU, all passengers departing from a European airport are covered by this regulation.International Air Passenger Rights. Over 130 countries have adopted a multilateral treaty called The Montreal Convention. While this treaty is not nearly as comprehensive as EU261 or ANAC400 laws, The Montreal Convention was designed to establish airline liability for certain scenarios pertaining to flight interruptions and baggage issues.The FlightHelp Promise
What is the FlightHelp $0 Promise? This is our pledge to you that:
It doesn’t matter what your ticket cost. Even if it was close to $0, you may be entitled to the maximum that applicable laws provide and we will fight for you.
We will charge you $0 up front. If we win nothing, you pay nothing. We only charge a modest fee if we win you a settlement. With FlightHelp, you have $0 to lose!
If your flight is delayed for over 3hours or cancelled - Regardless of whether your ticket cost $1 or $1000, you are entitled to what the law provides. This could be $500, $1000 or more!
Even if you were re-booked on another flight, you may still claim compensation.
Even if your lost luggage was recovered, you may receive compensation of $100, $200 or more, for necessary items you purchased or for damages. What is your case worth? We will find out, at $0 up front cost to you. You pay only when we win for you.
The EU has an extremely comprehensive regulation called EU261 that is designed to hold airlines financially responsible when passengers experience unpleasant or unfair travel experiences. No matter if you are a European traveler or you are just visiting the EU, all passengers departing from a European airport are covered by this regulation.International Air Passenger Rights. Over 130 countries have adopted a multilateral treaty called The Montreal Convention. While this treaty is not nearly as comprehensive as EU261 or ANAC400 laws, The Montreal Convention was designed to establish airline liability for certain scenarios pertaining to flight interruptions and baggage issues.The FlightHelp Promise
What is the FlightHelp $0 Promise? This is our pledge to you that:
It doesn’t matter what your ticket cost. Even if it was close to $0, you may be entitled to the maximum that applicable laws provide and we will fight for you.
We will charge you $0 up front. If we win nothing, you pay nothing. We only charge a modest fee if we win you a settlement. With FlightHelp, you have $0 to lose!
連絡先
Calea Bucurestilor 224E, 077180, Otopeni, ルーマニア
- support@flighthelp.center
- flighthelp.eu
3.5
まあまあ
1114件のレビュー
ネガティブなレビューの 16％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ouzid Ahmadzai
Hello Sir/Madam, Basically I make two tickets from your company one is from “ Belfast City Airport to Birmingham Airport Airline Booking Reference Number is 2WRG3B” and one is “Belfast City Airport to Manchester Airport PNR is 2X6FY2l” .
Actually I was on time on both Tickets at Airport but the security doesn’t allow me to get in with my ARC ( application registration card ) which is issued to me by UK government. The security ask me for Proper ID LIKE Passport or Diving License etc which I don’t had.
Dear Sir/Madam, I don’t have work permit and these tickets my friends buy for me.
To be honest I don’t have any idea that your company will not allow me with my ARC card, and I requested the security a lot but they don’t allow me to get in.
I request to please refund both tickets on the same Accounts of my friends , which will be very appreciated.Its like a loan on me which is very hard to pay back to them
2026年3月19日
I signed up accidentally, now cannot cancel as messages to help centre bounce
I signed up accidentally, but messages to the help email address bounce as undeliverable
How do I cancel?
Unimpressed
2026年3月18日
自発的なレビュー
since 29.10.2023, 2 years and 5 months of waiting in vain
I just interacted with an app that asks me to sign the documents again for the 4th time and submit copies after the boarding pass! Embarrassing! Since 29.10.2023...
2026年3月18日
自発的なレビュー
uncomplicated, quick assistance
1. I arrived at the destination airport and I received a paper with a QR Code. So I was immediately at the right place. (I did not have to search for my self)
2. Everything to feel out was very clear and easy. Also, as I did not have immediately my boarding pass with me.
3. The e-mails from you cam clear and simply to understand and usuful information.
4. Everything was smooth and uncomplicated
2026年3月18日
Shum mashtruse
2026年3月10日
It was very fast to full the claim and…
It was very fast to full the claim and clear the rules
2026年3月17日
Dau 5* datorita Adinei
Dau 5* datorita Adinei, singura care mi-a raspuns la mesaje si care m-a ajutat in procesul de plata al compensatiei. O persoana cu care am putut comunica usor ! Multumesc, Adina!
2026年3月17日
自発的なレビュー
Truffatori professionisti
3 anni di attesa e ancora non mi hanno rimborsato, hanno ricevuto il rimborso dalla compagnia aerea e si tengono i soldi e non ti rispondono più.
Questa è una truffa, procederò per vie legali.
Assistenza inesistente.
Truffatori, state alla larga.
2026年3月17日
自発的なレビュー
Very disappointing experience
I had a disappointing experience with my flight compensation.
While FlightHelp stated commission was 35% + VAT, an additional €50 was deducted from my compensation, allegedly as an “administrative fee” retained by the airline. However, under EU Regulation 261/2004, there is no mention of such a fee being deducted from passenger compensation. This raises serious concerns about transparency and fairness.
Moreover, communication with the company was extremely slow and difficult. Getting clear answers required multiple follow-ups, and even then, the explanations provided were incomplete.
Overall, I would advise caution when using this service and strongly recommend requesting a full breakdown of the compensation received before agreeing to their terms.
2026年3月17日
自発的なレビュー
Help
Hello
I am still waiting for your help since the beginning of October.
Thank you.
Mrs Benkebil
2025年10月6日
Quick response,but to early in claim to…
Quick response,but to early in claim to say anymore
2026年3月7日
Good and intuitive to fill in the form
Good and intuitive to fill in the form, but personally I had problems to upload documents and I have to repeat the process again from the beginning
2026年3月13日
looks like a scam..
looks like a scam... I am still waiting for more than 1 year for the payment. No updates.....
2026年3月13日
自発的なレビュー
Nice that I got “some” money back
Nice that I got “some” money back, I thought compensation will be more based on the situation created…
Anyway thanks
2025年12月8日
自発的なレビュー
Helped a lot
2026年3月5日
Everything is super ok
Everything is super ok. Although the duration of resolving a complaint may vary due to the high volume of requests, the support and involvement are extraordinary. I recommend write them, to resolve you flight problems!
2026年3月12日
自発的なレビュー
After almost a year...
After a year, several email, loose contact and re sending information I got...
Nothing, wasted my time with this scam company so you don't have to.
Claim it yourself, they are scammers all the way and are being investigated by Romanian authorities.
2025年8月1日
自発的なレビュー
Second time using flighthelp
Second time using flighthelp
first they went above and beyond to help and did just that!! Am sure they will this time round
2026年3月4日
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