La verdad que super bien, se ocuparon de todo, yo no tuve que hacer absolutamente nada mas que completar el formulario, las veces que me comunique con ellos contestaron de inmediato y luego de 6 mese... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
If you want your flight tickets to be paid after 7 months, to have interminable conversations with uninformed and lack of knowledge about customer service or their own protocols , go ahead and use thi... もっと見る
Although it took time to settle the case, the Flight Help team and persons responsible for solving the case and migrating it to online platform was more than professional. Quick and competent. Only... もっと見る
nu mia placut experiența asta deoarece am întârziat 4 ore trebuia sa ajung undeva pe la orele 01:30 de romania si am ajuns pe la 06:00 si prietenu meu care iam zis sa vine dela 00:50 sa fie la aeropor... もっと見る
企業情報
FlightHelp について
当該企業による記述
FlightHelp wants to help you get the compensation you deserve! No matter how much you paid for your ticket, you can claim up to $600 per passenger, or even more in select regions!
If your flight is delayed for over 3hours or cancelled - Regardless of whether your ticket cost $1 or $1000, you are entitled to what the law provides. This could be $500, $1000 or more!
Even if you were re-booked on another flight, you may still claim compensation.
Even if your lost luggage was recovered, you may receive compensation of $100, $200 or more, for necessary items you purchased or for damages. What is your case worth? We will find out, at $0 up front cost to you. You pay only when we win for you.
The EU has an extremely comprehensive regulation called EU261 that is designed to hold airlines financially responsible when passengers experience unpleasant or unfair travel experiences. No matter if you are a European traveler or you are just visiting the EU, all passengers departing from a European airport are covered by this regulation.International Air Passenger Rights. Over 130 countries have adopted a multilateral treaty called The Montreal Convention. While this treaty is not nearly as comprehensive as EU261 or ANAC400 laws, The Montreal Convention was designed to establish airline liability for certain scenarios pertaining to flight interruptions and baggage issues.The FlightHelp Promise
What is the FlightHelp $0 Promise? This is our pledge to you that:
It doesn’t matter what your ticket cost. Even if it was close to $0, you may be entitled to the maximum that applicable laws provide and we will fight for you.
We will charge you $0 up front. If we win nothing, you pay nothing. We only charge a modest fee if we win you a settlement. With FlightHelp, you have $0 to lose!
If your flight is delayed for over 3hours or cancelled - Regardless of whether your ticket cost $1 or $1000, you are entitled to what the law provides. This could be $500, $1000 or more!
Even if you were re-booked on another flight, you may still claim compensation.
Even if your lost luggage was recovered, you may receive compensation of $100, $200 or more, for necessary items you purchased or for damages. What is your case worth? We will find out, at $0 up front cost to you. You pay only when we win for you.
The EU has an extremely comprehensive regulation called EU261 that is designed to hold airlines financially responsible when passengers experience unpleasant or unfair travel experiences. No matter if you are a European traveler or you are just visiting the EU, all passengers departing from a European airport are covered by this regulation.International Air Passenger Rights. Over 130 countries have adopted a multilateral treaty called The Montreal Convention. While this treaty is not nearly as comprehensive as EU261 or ANAC400 laws, The Montreal Convention was designed to establish airline liability for certain scenarios pertaining to flight interruptions and baggage issues.The FlightHelp Promise
What is the FlightHelp $0 Promise? This is our pledge to you that:
It doesn’t matter what your ticket cost. Even if it was close to $0, you may be entitled to the maximum that applicable laws provide and we will fight for you.
We will charge you $0 up front. If we win nothing, you pay nothing. We only charge a modest fee if we win you a settlement. With FlightHelp, you have $0 to lose!
連絡先
Calea Bucurestilor 224E, 077180, Otopeni, ルーマニア
- support@flighthelp.center
- flighthelp.eu
3.5
まあまあ
1114件のレビュー
ネガティブなレビューの 16％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Assistance
I still don't know the result of my case but it was all very intuitive, you should add the info about the fee that we have to pay if the case succeed.
2026年2月22日
no sabia nada de los derechos de los pasajeros por los retasos de los vuelos
no sabia nada de los derechos de reclamacion sobre los retrasos de los vuelos
esperando el embarque recibi un folleto con las formas de reclamar
no lo utilize enseguida por que iba al entierro de mi madre
al finalizar me acorde y rellene los formularios y los mande
gracias!
2026年2月7日
Non mi avete scegliete il mio…
Non mi avete scegliete il mio problema....non mi avete dato nessun euro per ritardo di mio volo
2026年2月14日
Demande d'indemnisation
J'ai pu me connecter sur le site, fourni les documents nécessaires mais les temps d'attente sont très longs après chaque validation.
Maintenant je suis impatiente de voir quelles seront les compensations.
J'attends toujours une indemnisation de septembre toujours avec cette même compagnie.
2026年2月20日
I am from Austria and me and my family…
I am from Austria and me and my family should get about 900 Euro compensation, but after so long time waiting i just got about 144 Euro wich means just for one person. The Company or i dont know how to call it its really DISASTER, and to reach them its like you try to reach Pentagon.... I have wroten to them so many Emails, but NO REPLY. So soon i will take this FAKE company to the court in Austria....SHAME ON THEM
2026年2月20日
自発的なレビュー
4 months, no response, emails bounce back.
It's been 4 months, the refund request on the airline website is blocked, and emails to FlightHelp are bounced back. Those who asked directly have already received their money back. FlightHelp looks like a scam to me. I don't recommend it to my enemies either.
2026年2月20日
自発的なレビュー
Very professional and helpful team
2026年2月20日
The employers were waiting for us at…
The employers were waiting for us at the airport when we arrived, very good
2026年2月19日
This company is really honest and…
This company is really honest and helpful. I appreciate very much your help and care about your customers.
2026年2月19日
Mi s-a înregistrat cererea,cu toate…
Mi s-a înregistrat cererea,cu toate documentele valabile,am trimis mail-uri catre Flight Help si le-am scris si pe whatsapp,caci numere de telefon pentru a discuta cu operatori nu au, insa nu am fost contactata si nici nu mi s-a adus la cunoștință starea cererii intr-o luna de zile. Sunt sigura ca banii au fost dați de catre Wizz Air iar ei nu mi i-au trimis!
Nu recomand, nu sunt o firma de încredere!
2026年1月18日
I do not have any informations about my…
I do not have any informations about my recompansation. I have already send to you the form but I have not be given by any feedback.
2026年2月12日
Sceptical at first but they demanded me! You can trust them for sure
Honestly i was sceptical about this site at first but i decided to give them a chance. I did not make a mistake definetely, i receive payment email that is confirmed and they did their job very good.
P.S. Huge props to their instagram page, girl named Adina helped a lot with this procedures even faster than i expected
2026年2月17日
自発的なレビュー
SCAM
Great process until filing your claim, then it's all downhill. the website interface is friendly, they have people approaching you as soon as your flight gets delayed. the submission process is simple, then you get notifications with the status of your claim - also great. but as soon as the process is done, no more notifications, no more confirmations or clear communication - apart from a message confirmation on WhatsApp notifying that you've won the claim and will receive the money in approx 24 to 72 hours.
It’s been a week and all I receive when I enquire by text is the same message: “Vă mulțumim pentru mesaj! Un agent vă va răspunde în cel mai scurt timp posibil.“
Strongly feels like a scam.
Will update the review if any change in circumstances.
2025年12月7日
自発的なレビュー
its almost week and still no respond…
its almost week and still no respond for my case ! i paid £140 for nothing which is none is my fault ! check in website gone down even flight company not able to check in but i got charged at airport !
2026年2月11日
Wizz Air mi-a confirmat că suma de 200€…
Wizz Air mi-a confirmat că suma de 200€ a fost achitată către FlightHelp în august 2025.
Până în prezent nu am primit suma care mi se cuvine și nu primesc răspuns la emailuri.
Solicit clarificare urgentă.
2026年2月18日
自発的なレビュー
Not pleased
Initially I had serious communication issues with FlightHelp.
I was asked multiple times to upload the same documents even though I had already provided them and after uploading them last time I was writing them 1/2 per week and didn’t get an answer for about 1 month.
After posting another review, the situation was finally resolved and the compensation was paid.
The process took much longer than expected, but in the end the case was completed.
2026年2月18日
自発的なレビュー
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