レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

La verdad que super bien, se ocuparon de todo, yo no tuve que hacer absolutamente nada mas que completar el formulario, las veces que me comunique con ellos contestaron de inmediato y luego de 6 mese... もっと見る

5つ星のうち1の評価

If you want your flight tickets to be paid after 7 months, to have interminable conversations with uninformed and lack of knowledge about customer service or their own protocols , go ahead and use thi... もっと見る

5つ星のうち5の評価

Although it took time to settle the case, the Flight Help team and persons responsible for solving the case and migrating it to online platform was more than professional. Quick and competent. Only... もっと見る

5つ星のうち3の評価

nu mia placut experiența asta deoarece am întârziat 4 ore trebuia sa ajung undeva pe la orele 01:30 de romania si am ajuns pe la 06:00 si prietenu meu care iam zis sa vine dela 00:50 sa fie la aeropor... もっと見る

企業情報

  1. 法律サービス
  2. フライト検索サイト
  3. 旅行保険会社

FlightHelp について

当該企業による記述

FlightHelp wants to help you get the compensation you deserve! No matter how much you paid for your ticket, you can claim up to $600 per passenger, or even more in select regions!

If your flight is delayed for over 3hours or cancelled - Regardless of whether your ticket cost $1 or $1000, you are entitled to what the law provides. This could be $500, $1000 or more!

Even if you were re-booked on another flight, you may still claim compensation.

Even if your lost luggage was recovered, you may receive compensation of $100, $200 or more, for necessary items you purchased or for damages. What is your case worth? We will find out, at $0 up front cost to you. You pay only when we win for you.

The EU has an extremely comprehensive regulation called EU261 that is designed to hold airlines financially responsible when passengers experience unpleasant or unfair travel experiences. No matter if you are a European traveler or you are just visiting the EU, all passengers departing from a European airport are covered by this regulation.International Air Passenger Rights. Over 130 countries have adopted a multilateral treaty called The Montreal Convention. While this treaty is not nearly as comprehensive as EU261 or ANAC400 laws, The Montreal Convention was designed to establish airline liability for certain scenarios pertaining to flight interruptions and baggage issues.The FlightHelp Promise

What is the FlightHelp $0 Promise? This is our pledge to you that:

It doesn’t matter what your ticket cost. Even if it was close to $0, you may be entitled to the maximum that applicable laws provide and we will fight for you.

We will charge you $0 up front. If we win nothing, you pay nothing. We only charge a modest fee if we win you a settlement. With FlightHelp, you have $0 to lose!

連絡先

3.5

まあまあ

TrustScore 5段階評価の3.5

1114件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 16%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち2の評価

I cancelled my claims applications…

I cancelled my claims applications after 2 days, well within the 14 day cooling off period,filled in the request cancellation forms as requested,no confirmation email and still getting emails proceeding with my claims,customer service is just automated email responses.....after posting this review i received a response from Adina who was very quick in cancelling my claims,thanks .if only this was done quicker in the first place instead of waiting nearly 2 weeks for a reply.

2026年2月7日
自発的なレビュー
5つ星のうち1の評価

Scammer

Scammer, do not trust this person, you will never see your money. Go look to the other comments you will understand.
Flight help =====> bay bay your money .
You can do the reclaim yourself.

2026年2月13日
FlightHelp ロゴ

FlightHelp からの回答

Dear Mohammed,

We do not fully understand your frustration, as your flight took place on 12.02.2026.

Please note that your claim has already been submitted to the airline; however, we have not yet received a response from them.

We are doing everything we can to better understand and address your needs.

That said, there are certain procedural steps that must be followed in order to obtain the compensation, and these processes can sometimes take time depending on the airline’s response.

We appreciate your patience and understanding.

Should you require any further information, please feel free to contact us by email.

Kind regards,
Adina
Adina

5つ星のうち4の評価

Mistake

When I did mistake I must refill all form again and it then saved as a few numbers as it was only one claim

2026年2月4日
5つ星のうち1の評価

No payment

I was eligible for compensation and they have mentioned that they managed to get the refund from the airline however my payment was never arrived. They mentioned fake deadlines to wait several times without any reasoning. I have the feeling the they win cases and keep the money for eternity without paying attention the clients.

2026年2月11日
自発的なレビュー
5つ星のうち1の評価

They announced me they received the…

They announced me they received the money from the airline and took them so much time to ask for my bank details just to see once I have given them all required documents that they did not send the money to me. I have written them multiple messages on WhatsApp and emails and they have not responded to tell me a reason for the delay or just a mere update. I still haven't gotten my money.

2025年12月11日
自発的なレビュー
5つ星のうち1の評価

Horrible Experience

I had 2 delays with the same air company in the same trip. On the one-way (flight A), I asked for FlightHelp's support because it was the first time in my life. For the return (3 days later) (flight B), I did it on my own on the air company website.

Results:
Flight B --> I received 250 euros from the air company within 2 weeks from the request
Flight A --> FlightHelp disappeared for more than 1.5 month. After several requests of update, they asked me once again the same data I provided to open the claim. Finally, they sent me 115.30 euros (46% of the 250 euros the air company gives back for 5 hours of delay).

TIP: if you want to be reimbursed correctly and timely, do not ever use FlightHelp

2026年2月9日
自発的なレビュー
5つ星のうち1の評価

e kisha fluturimin ne ora 9 te…

e kisha fluturimin ne ora 9 te mengjesit,e anuluan ne 13:30,prap u vonua dhe u nisa nga Shtutgarti ne Shkup ne ora 15,prej ne mengjes ngela ne aeroport duke pritur,per here te pare fluturoj me wiz air dhe jam shume e zhgenjyer ,shpresoj ne te ardhmen te korigjoheni te mos perseriten probleme te tilla

2026年2月9日
5つ星のうち5の評価

Răspunde enorm de greu îmi pare rau că…

Îmi pare rău pentru comentariul anterior prima oara am crezut că este o păcăleală,dar după 2 samptamani am văzut că chiar și au dat silința și au reușit să îmi aducă despăgubirea ,flighthelp este cea mai bună și de încredere companie ! Mulțumesc flighthelp ! 🙏🙏

2026年2月1日

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