La verdad que super bien, se ocuparon de todo, yo no tuve que hacer absolutamente nada mas que completar el formulario, las veces que me comunique con ellos contestaron de inmediato y luego de 6 mese... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
If you want your flight tickets to be paid after 7 months, to have interminable conversations with uninformed and lack of knowledge about customer service or their own protocols , go ahead and use thi... もっと見る
Although it took time to settle the case, the Flight Help team and persons responsible for solving the case and migrating it to online platform was more than professional. Quick and competent. Only... もっと見る
nu mia placut experiența asta deoarece am întârziat 4 ore trebuia sa ajung undeva pe la orele 01:30 de romania si am ajuns pe la 06:00 si prietenu meu care iam zis sa vine dela 00:50 sa fie la aeropor... もっと見る
企業情報
FlightHelp について
当該企業による記述
If your flight is delayed for over 3hours or cancelled - Regardless of whether your ticket cost $1 or $1000, you are entitled to what the law provides. This could be $500, $1000 or more!
Even if you were re-booked on another flight, you may still claim compensation.
Even if your lost luggage was recovered, you may receive compensation of $100, $200 or more, for necessary items you purchased or for damages. What is your case worth? We will find out, at $0 up front cost to you. You pay only when we win for you.
The EU has an extremely comprehensive regulation called EU261 that is designed to hold airlines financially responsible when passengers experience unpleasant or unfair travel experiences. No matter if you are a European traveler or you are just visiting the EU, all passengers departing from a European airport are covered by this regulation.International Air Passenger Rights. Over 130 countries have adopted a multilateral treaty called The Montreal Convention. While this treaty is not nearly as comprehensive as EU261 or ANAC400 laws, The Montreal Convention was designed to establish airline liability for certain scenarios pertaining to flight interruptions and baggage issues.The FlightHelp Promise
What is the FlightHelp $0 Promise? This is our pledge to you that:
It doesn’t matter what your ticket cost. Even if it was close to $0, you may be entitled to the maximum that applicable laws provide and we will fight for you.
We will charge you $0 up front. If we win nothing, you pay nothing. We only charge a modest fee if we win you a settlement. With FlightHelp, you have $0 to lose!
連絡先
Calea Bucurestilor 224E, 077180, Otopeni, ルーマニア
- support@flighthelp.center
- flighthelp.eu
ネガティブなレビューの 16%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My easy Flight Help
The ease with which I could enter the details required.The quick responce I recieved to say you were dealing with my claim.
No information update at all
5 months have past from the date of my claim with the FlightHelp and I have not receive any refund at all and no update.
Corectitudite
Scamers!!!Avoid at any coast!You never…
Scamers!!!Avoid at any coast!You never going to see your money from them!!!
I cancelled my claims applications…
I cancelled my claims applications after 2 days, well within the 14 day cooling off period,filled in the request cancellation forms as requested,no confirmation email and still getting emails proceeding with my claims,customer service is just automated email responses.....after posting this review i received a response from Adina who was very quick in cancelling my claims,thanks .if only this was done quicker in the first place instead of waiting nearly 2 weeks for a reply.
Foarte rapid
The best hsbshhjsksbsbv
Scammer
Scammer, do not trust this person, you will never see your money. Go look to the other comments you will understand.
Flight help =====> bay bay your money .
You can do the reclaim yourself.

FlightHelp からの回答
FLIGHTHELP COMPANY IS TOTALLY SCAM!
FLIGHTHELP COMPANY IS TOTALLY SCAM!
THEY TOOK MY COMPENSATION FROM WIZAIR BUT IT HAS BEEN 4 MONTHS THEY STILL DID NOT TRANSFER IT TO MY ACCOUNT!!
I WILL COMPLAIN THIS SCAM COMPANY TO ALL AUTHORITIES!!
BECAUSE THIS IS A FRAUD!!!
Mistake
When I did mistake I must refill all form again and it then saved as a few numbers as it was only one claim
No payment
I was eligible for compensation and they have mentioned that they managed to get the refund from the airline however my payment was never arrived. They mentioned fake deadlines to wait several times without any reasoning. I have the feeling the they win cases and keep the money for eternity without paying attention the clients.
Good job team !!!
After a long waiting period, we did it 😊, Specially thanks to Adina, great person, highly recommended !
They announced me they received the…
They announced me they received the money from the airline and took them so much time to ask for my bank details just to see once I have given them all required documents that they did not send the money to me. I have written them multiple messages on WhatsApp and emails and they have not responded to tell me a reason for the delay or just a mere update. I still haven't gotten my money.
Horrible Experience
I had 2 delays with the same air company in the same trip. On the one-way (flight A), I asked for FlightHelp's support because it was the first time in my life. For the return (3 days later) (flight B), I did it on my own on the air company website.
Results:
Flight B --> I received 250 euros from the air company within 2 weeks from the request
Flight A --> FlightHelp disappeared for more than 1.5 month. After several requests of update, they asked me once again the same data I provided to open the claim. Finally, they sent me 115.30 euros (46% of the 250 euros the air company gives back for 5 hours of delay).
TIP: if you want to be reimbursed correctly and timely, do not ever use FlightHelp
e kisha fluturimin ne ora 9 te…
e kisha fluturimin ne ora 9 te mengjesit,e anuluan ne 13:30,prap u vonua dhe u nisa nga Shtutgarti ne Shkup ne ora 15,prej ne mengjes ngela ne aeroport duke pritur,per here te pare fluturoj me wiz air dhe jam shume e zhgenjyer ,shpresoj ne te ardhmen te korigjoheni te mos perseriten probleme te tilla
Răspunde enorm de greu îmi pare rau că…
Îmi pare rău pentru comentariul anterior prima oara am crezut că este o păcăleală,dar după 2 samptamani am văzut că chiar și au dat silința și au reușit să îmi aducă despăgubirea ,flighthelp este cea mai bună și de încredere companie ! Mulțumesc flighthelp ! 🙏🙏
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