Floral Delights PH レビュー 

137
•
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

These guys are fantastic Great range of affordable products. Team went above and beyond to deliver my order. Highly recommend using these guys again. 💯 trust worthy Well done guys Thank y... もっと見る

5つ星のうち5の評価

I have always struggled to find a decent enough flowers for my fiance but after searching for quite a while I finally found Floral Delights, its just everything that i wanted , and they delivered righ... もっと見る

企業が回答しました

5つ星のうち5の評価

11/10 amazing experience defently would buy again I live another country and they helped out so much with constant updates and everything!!!!

5つ星のうち4の評価

My mom really happy when she received the bouquet, At first I was so worried might na di maideliver on date of my Mom’s birthday, I kept texting my son to followup my order, because I was working abr... もっと見る

企業情報

  1. 花の宅配
  2. ・
  3. 花屋

当該企業による記述

Floral Delights PH is the premium online marketplace in the Philippines that connects customers with independent flower shops and florists to deliver beautiful bouquets and floral arrangements. Founded with the mission to bring the local florist experience online, Floral Delights emphasizes quality, creativity, and affordability. We carefully select partner florists who share a passion for flowers and excellent service, ensuring each bouquet is fresh, hand-delivered, and delivered on time. We aim to revolutionize flower delivery in the Philippines making it easier to find the ideal florist that suits you, and provide customers with an easy accessible online payment platform. We look to find florists who provide same-day delivery in all areas of the Philippines, including the remote parts and islands. Customer experience is at the core of what we do —offering a seamless online ordering process, transparent pricing, and exceptional customer service.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

137件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 30%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(137)

過去12か月のレビュー数: 118件

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5つ星のうち5の評価

Super service

Super service, très rapide au top.
J'ai réservé le 12 mars au soir, ( heure suisse) à 10h du matin ( heure suisse) ma fiancée à reçu les fleurs de très bonne qualité et en plus dans un endroit assez reculé. Je recommande vivement ce service.

2026年3月13日
自発的なレビュー
5つ星のうち5の評価

The service was truly excellent

The service was truly excellent. Even though I wasn’t able to answer the delivery driver’s question about the landmark, everything was handled professionally and efficiently.

I was genuinely surprised that they managed to deliver even to such isolated and remote areas... that was really impressive. On top of that, I placed the order just the day before, or possibly even the same day considering the time difference from where I was ordering... which makes the successful delivery even more remarkable.

Most importantly, the delivery was completed exactly as planned, and I truly appreciate that.

Thank you very much for the outstanding service. I will definitely use your services again as soon as the opportunity arises.

Thank you again, Floral Delights!

2026年2月25日
自発的なレビュー
5つ星のうち1の評価

Horrible quality and customer service

I ordered their "Cupid's Delight" worth 2,799 on Feb 9, to be delivered on 02/13. I called early to confirm the delivery. When the courier arrived, To my disappointment, they delivered the wrong bouquet, an obviously inferior one. I called them and told them about the error. They sent out another courier to pick up the bouquet (And they should have already delivered the right one, but didn't). A few minutes later another courier arrived, and asked for the item to be picked up. I told them that I was expecting a delivery (The florist made a mistake in the booking process). I called the flower shop again. Some time after, courier #3 arrived. I was hoping that they got it right this time but NO. They sent another subpar bouquet. NOT worth what I paid for. Despite several calls and attempts to give them the opportunity to get it right, I did NOT get the bouquet I ordered. They offered a 15% refund. 15%!!! Not even half of what the order was, not to mention the inconvenience I experienced. I will definitely NOT order again. And I definitely do NOT recommend this shop.I understand that they're busy because of the occassion, but three mistakes without resolution is NOT ACCEPTABLE. Poor customer service and poor quality.

2026年2月13日
自発的なレビュー
Floral Delights PH ロゴ

Floral Delights PH からの回答

Thank you for sharing your feedback. We truly understand how important this occasion was, and we’re sorry that the experience did not meet your expectations.

We would also like to clarify that we did not refund only 15%. A full refund of the total amount paid (₱2,799) was processed once we confirmed that the arrangement delivered did not meet your preference. We would never withhold payment for an order that a client was not satisfied with.

Valentine’s week is an extremely high-volume period for all florists nationwide, and while adjustments and substitutions sometimes happen due to availability and booking pressures, we acknowledge that the multiple courier movements and coordination lapses caused inconvenience on your end. That was certainly not our intention.

We continuously work with our partner florists and logistics teams to improve quality control and booking accuracy, especially during peak seasons. Your feedback has been noted and escalated internally so we can strengthen our processes moving forward.

We appreciate you giving us the opportunity to address this and wish you all the best

5つ星のうち2の評価

Not satisfied

The flowers i ordered was the supposed to be the large version and didn't look like the right flowers and it looked like the standard version size, and the vase wasn't the one advertised on the site, this was a very plain cheap looking vase, the stems was cut off so high that they didn't fit well in the vase, the only plus was the flowers still looked nice

2026年2月17日
自発的なレビュー
5つ星のうち5の評価

This was my 1st time ordering through…

This was my 1st time ordering through this company. When ordering I picked the vase, candy, balloon. I didn't know that what I did was double up on those items. They contacted me to make sure that I wanted the extras. Then they contacted me stating that what I ordered was unavailable due to the amount of orders. They sent me pictures of what would be available. That was fine, but then they didn't get the shipment they expected so they could only put 10 roses in the bouquet. They sent me pictures of flowers that they could put in to replace the roses they were short of. My girlfriend sent me pictures and the bouquet looked amazing, plus she was happy and that's all that matters. They are refunding the money for the extras that I didn't intend on adding. The communication was amazing. I'll order from them again!!

2026年2月16日
自発的なレビュー
5つ星のうち2の評価

Complete Embarrassment, don’t use this company

The flowers my fiancee received were absolutely awful. They were old and dying roses that were cut off with 6 inch stems. I had ordered a Valentine’s Day balloon and the delivery guy literally pulled out a ballon and blew it with his breath and it was limp. The flowers were wrapped with SCOTCH TAPE instead of ribbon. I was so shocked and embarrassed that I had to call a local florist to deliver something nice. This company just grabs whoever and figured I don’t live in the country and can’t do anything about it. I am extremely embarrassed at the flowers that showed up and am trying to deal with my credit card company to get a refund because nobody would reply from the florist on this site.

2026年2月13日
自発的なレビュー

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