Craig is Extremely Helpful. He explained and answered any questions I had. Very knowledgeable! Fast to respond, formulate and ship!
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Absolutely love Flore probiotics and can’t live without them! Suffered with leaky gut and SIBO for years and tried a strict diet, acupuncture, other holistic methods, and stress reduction all to no av... もっと見る
Shirin is so easy to know and knowledgeable! She asked about my concerns and we walked through my first report. I especially loved how she used metaphors to describe specific probiotic strains (the se... もっと見る
企業が回答しました
Dr. Aubrey Anderson was amazing! I cannot get over how excellent this company is. I’ve had several stool tests done over the years through labs used by my naturopathic doctor and the details on the re... もっと見る
企業情報
当該企業による記述
Reopened under new ownership in March 2026, Flore (fka Floré by Sun Genomics) has the only custom probiotics with the secret ingredient. That secret ingredient is your gut microbiota. We create custom probiotics tailored and formulated to your unique DigestiveDNA to support your digestion, energy, and reduce bloating.
連絡先
51 W Jackson St #105, 60432, Joliet, 米国
- (510) 407-6775
- support@flore.com
- flore.com
4.5
優良
329件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Enlightening and helpful conversation
Shirin provided me with useful information and the hope of improving my gut health through key changes. She was personable, knowledgeable, and showed concern for my particular issues. She is clearly an asset to the company.
2023年5月31日
自発的なレビュー
FLORE INC からの回答
Thank you so much for the 5 star review, Will! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team
Shirin was so friendly and helped everything make sense
Shirin was so friendly, and helped me make sense of how the specifics of my gut biome report fit into the larger picture of the digestive history I filled her in on.
2023年5月16日
自発的なレビュー
FLORE INC からの回答
Thank you so much for the 5 star review, Richard! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team
Suffered from horrible gut pain
Suffered from horrible gut pain, bloating and loose stools. Took a flore test and it indicated a minor overgrowth of one strain of bacteria. tried the probiotics for 4 months with no improvement. Took a GI map and it showed over 9 harmful bacterial overgrowths. GI map is a lot more accurate don’t waste your money on this!
2023年5月5日
自発的なレビュー
FLORE INC からの回答
Hi Emma,
We're so sorry to hear that your custom formulation didn't work as well as hoped. We're happy that you took the opportunity to have us adjust the formulation by working with our Scientific Liaison and reviewed your results with her over the Microbiome Report Review Call. Regarding the report, there are certain pathogenic strains of bacteria that can cause significant inflammation and discomfort even if they are slightly overabundant due to their pathogenic qualities. We have since launched our clinical program which many practitioners are adopting that includes some additional gut restoration components and it's possible that this would have been a better fit for your needs: https://flore.com/pages/flore-clinical
Otherwise, we'd be more than happy to adjust your formulation one more time or offer a free retest for you.
If you're interested in pursuing either of these further, please don't hesitate to reach out to customer service or our Scientific Liaison who you had your call with.
- Floré Customer Experience Team
Very knowledgeable and friendly!
Shirin was knowledgeable and friendly! She knows what she is doing and I know we’re in great hands. She answered all of my questions thoroughly and I am looking forward to building a relationship.
2023年5月4日
自発的なレビュー
FLORE INC からの回答
Thank you so much for the 5 star review, Shelby! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team
The one and only gut repair on planet Earth. I know. I've tried for 40 years
Custom probiotics is truly the only gut repair after the ravages of an antibiotic. Top university GI department told me to live with it during my first outreach for help. Sun Genomics is changing all that 40 years and a ruined life later.
2023年5月1日
自発的なレビュー
FLORE INC からの回答
Thank you so much for the 5 star review, Misty! We're looking forward to continuing your journey with you towards ultimate gut health.
- Floré Customer Experience Team
Kind, knowledgeable and patient
Shirin was very thorough with the information she provided me and even provided me with extra tips to help me improve my baby’s condition. She was empathetic and personable. She was also very patient with me as I was unsure of what questions to ask. Very kind and knowledgeable.
2023年4月20日
自発的なレビュー
FLORE INC からの回答
Thank you so much for the 5 star review, Desiree! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team
Shirin was a pleasure…
Shirin was a pleasure to speak with and very informative. Shirin answered all my questions and gave some suggestions to improve my gut health.
2023年4月19日
自発的なレビュー
FLORE INC からの回答
Thank you so much for the 5 star review, Angela! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team
Shirin is the best, professional & friendly!
Shirin is the best, she answered all the questions ad concerns I have; telling me to read the results best from the Apps instead.
2023年4月19日
自発的なレビュー
FLORE INC からの回答
Thank you so much for the 5 star review, Ann! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team
FLORE INC からの回答
Thank you so much for the 5 star review, L. Wyatt! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team
The agent was friendly and did an…
The agent was friendly and did an excellent job explaining everything to me. I’m actually more excited now to start my formulation and stick to my probiotics!
2023年4月5日
自発的なレビュー
FLORE INC からの回答
Thank you so much for the 5 star review, Vanessa! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team
Responsive to requests
Though the wait time for my son's samples was longer than I had anticipated, I've been really impressed with the level of care now that my son's probiotic is being formulated. Shirin has been amazing answering my questions and coming up with options for fillers in the probiotic that won't cause issues like many of the prebiotics do for my son. The formulation team has also been in touch about my request not to use spore-based probiotics which I have a sensitivity to and want to avoid for my son.
2023年3月27日
自発的なレビュー
FLORE INC からの回答
Thank you so much for the 5 star review, Meagan! We're so thrilled that you had such a great experience with our Scientific Liaison and that the rest of the team was so responsive and attentive. We're looking forward to continuing to provide your son with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team
It’s March 2023 and I just my custom…
It’s March 2023 and I just my custom probiotics Dec/Jan. So in three months I’ve noticed huge differences! Back story. I got horribly ill after I had my daughter. Vomiting, undigested food in stools - honestly so felt like I was dying. I was treated with lots of antibiotics thinking that was the issue, but I only got worse. I had an endoscopy and colonoscopy and they found gastritis and I was also diagnosed with celiac disease. I improved on a GF diet but my gut was still off. Was experiencing dybosis and acne. I submitted my stool sample in Nov and started my probiotics once the report and formulation was complete. I noticed a difference in the first month! Improvements where I could eat more challenging meals. By month three my gut is feeling close to its old self prior to being sick (I used to be able to eat and drink whatever I wanted without repercussion). Haven’t done a retest yet, but I’m beyond grateful with what I’ve experienced just in a few short months. Their scientist consultation is very helpful and explains things and suggest things that have def helped me. I’ve been so impressed I just ordered a kit for my daughter. Thank you for giving me my life back!!!
2023年3月24日
自発的なレビュー
FLORE INC からの回答
Thank you so much for the 5 star review, Sarah! We're so thrilled that you had such a great experience with our Scientific Liaison and that the probiotics have helped you feel better in such a short time. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team
She was professional and caring
She was professional and caring. She provided helpful suggestions and was very knowledgeable about my situation.
2023年3月22日
自発的なレビュー
FLORE INC からの回答
Thank you so much for the 5 star review, Marsha! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team
Expert Guidance to improve your gut health
Shirine is an amazing guide on my gut healing journey through Flore Probiotics. I would recommend everyone call her to talk about their gut health following their testing. I learned what foods I can eat to improve my immunity and to improve some of the numbers on my microbiome report.
2023年3月22日
自発的なレビュー
FLORE INC からの回答
Thank you so much for the 5 star review, Cindy! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team
Floré, a guts best friend!
Floré is exceptional and so are the team at Sun Genomics. Every six months I discuss my progress with a Sun G experts who guides me into the next phase of gut health. Where ever you are in the western world Floré is the best personalised SIBO and gut health solutions I’ve come across. I know the world loves Zoe right now, and that’s a good start. But Sun Genomics products are truly personalised to you and your health.
2023年3月14日
自発的なレビュー
FLORE INC からの回答
Thank you so much for the 5 star review, NaT! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team
SUPER responsive to any issue
2023年3月13日
自発的なレビュー
FLORE INC からの回答
Thank you so much for the 5 star review! We're looking forward to continuing your journey with you towards ultimate gut health.
- Floré Customer Experience Team
Extremely Beneficial
Shirin was wonderful. She explained everything on a level I could understand. She helped me understand why I have the digestive issues and what my probiotic is doing to heal it. She is very personable and kind. Great experience speaking with her.
2023年3月10日
自発的なレビュー
FLORE INC からの回答
Thank you so much for the 5 star review! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team
FLORE INC からの回答
Thank you so much for the 5 star review! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team
Not so cool.
Be careful with this company. Their products might be ok.. possibly, but I’m not convinced that the probiotics are taylor made for each individual. They come in a small pre packaged bag, which is a one size fits all packaging platform. Beyond that, and the most alarming thing that I encountered, is when I canceled, they continued to charged me. This happened twice: once a month after and oddly enough, 6 months after I stopped. What? Yes, true story, so please be careful. Furthermore, not to be Captain Obvious, but they are storing billing information of customers no longer with them.
2023年3月3日
自発的なレビュー
FLORE INC からの回答
We’re very sorry to hear about your unpleasant experience but we were happy to see that our dedicated customer service team has since helped correct some of the issues. Our Customer Service Manager has had the charge refunded and confirmed that your subscription was canceled. Regarding the question about whether the probiotics are customized, our Scientific Liaison has emailed you the formulation strategy for your probiotic formulation. Feel free to email her back with any questions about the scientific process.
- Floré Customer Experience Team
We had a very pleasant and informative…
We had a very pleasant and informative conversation that gives me confidence that I am on the right track!
2023年3月1日
自発的なレビュー
FLORE INC からの回答
Thank you so much for the 5 star review, Lora! We're so thrilled that you had such a great experience with our Scientific Liaison. We're looking forward to continuing to provide you with the best results, custom probiotics, and customer service possible and helping you achieve ultimate gut health.
- Floré Customer Experience Team
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