I had a really disappointing experience with Fragrance Revolution Boutique. What should have been a simple sample order turned into a frustrating series of problems. Their payment system didn't... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I had a really disappointing experience with Fragrance Revolution Boutique. What should have been a simple sample order turned into a frustrating series of problems. Their payment system didn't... もっと見る
企業が回答しました
I have ordered from this shop more than 10 times now 😧From what I understand , they have a lot of orders and are still a relatively small team , so I think it’s important to be realistic about proces... もっと見る
企業が回答しました
I have ordered multiple times from fragrance revolution boutique and this is the first time ive had any problems. Olha from FRB eventually got in touch via message and email and have been nothing but... もっと見る
Nasty chemical concoction- in no way resembles the intended perfume sample - this went down the toilet. Clearly a total scam & am gutted I & no doubt many others fell for it. How can a website selling... もっと見る
Fragrance Revolution Boutique is a UK-based online retailer specialising in authentic luxury fragrances offered in smaller, convenient formats (decants). We source original, full-sized perfume bottles directly from authorized retailers and brand boutiques, including well-known department stores and official brand locations. Each fragrance is carefully transferred into sterile, high-quality atomisers, allowing customers to experience premium scents in more accessible sizes before committing to a full bottle. This approach is widely used within the fragrance industry to provide flexibility, discovery, and affordability. We are committed to transparency, product authenticity, and quality control. All fragrances are 100% genuine and handled with strict hygiene standards during the decanting process. Clear product descriptions are provided to ensure customers understand that purchases are for decanted portions, not manufacturer-sealed retail bottles. Our mission is to make luxury fragrances more accessible while maintaining trust, quality, and an exceptional customer experience
128 City Road, EC1V 2NX, London, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 19%に回答しています
通常24時間以内に回答
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truly shocking customer service. ordered 10 days ago and still no shipping deets and un answered emails. All made worse by this being a very special gift.
***SCAM ALERT*** DO NOT BUY FROM THIS COMPANY, THEY ARE SCAMMERS. I ORDERED PERFUME IN MARCH AND IM STILL WAITING FOR IT TO ARTIVE. THEY TOKD ME THEY HAD POSTED IT,AND WOUKD SEND ME THE TRACKING DETAILS, I AM STILL WAITING. I HAVE SENT EMAIL AFYER EMAIL, Y
TRIED TO GET THEM ON THEIR CHAT, AND THEY HAVE COMPLETELY IGNORED ME. I HAVE REPORTED THEM TO THE POLICE, I HAVE A CRIME NJMBER NOW, SO AM TAKING IT ALL THE WAY TO GET MY £203 BACK.. THEY ARE ABSOLUTE RIP OFFS AND COMPLETE SCAMMERS. DO NOT BUY FROM THEM
I just received my liquid love penthalugon parfume but this is not the real thing at all,it does not smell like the real parfume and it does not last. This is indeed a.scam and ypu should not be allowed to operate anymore. I demand a full refund immediately
Fife stars experience! Ordered Tom Ford Tabacco Vanilla. Smell nice. It was sent in quick time and very good packaged.
I’m starting to doubt that I will receive my order. The order was placed on 29 May, and as of 4 June I still haven’t even received a tracking number. Responses to messages are very slow. If I do not receive my order soon, I will be contacting my bank to request a refund. I would recommend avoiding this store.
Update as of 5 June: I have finally received a tracking number after sending multiple messages, many of which were ignored. I am now waiting for the order to arrive. Even if I do receive the item, I will never order from this company again.
Update: After receiving a detailed explanation from the company, I have decided to update my review.
My original frustration was caused by inconsistent communication and delays in responses, which made me doubt whether my order would actually be dispatched. However, the company took the time to explain their side of the situation and communicate with me directly.
While I still believe there is room for improvement in customer communication and managing customer expectations, I appreciate the effort they made to address my concerns. For that reason, I feel a higher rating is more appropriate than my original 1-star review.
Such a beautiful fragrance! Smells amazing and lasts all day. Highly recommend!
A good way to try an expensive perfume without breaking a bank! Ordered a sample of Tom Ford perfume as always wanted to try it. Smells great, lasts long. Excellent value
Excellent item , smells amazing and last long . Will buy again definitely
I ordered my favorite perfume, God of Fire, in the 10ml size and I’m really happy with my purchase. The delivery was quick, the service was excellent, and the quality of the perfume was amazing. Everything arrived perfectly, and the scent is incredible. I’ll definitely be buying again!
I ordered 10 ml of Tobacco Vanille Tom Ford. This is a wonderful way to have original perfume in a smaller size. It’s very convenient to carry in a handbag. I absolutely love this cozy, slightly sweet and smoky scent.
The perfume arrived well packaged in a 10 ml spray bottle.
I received the perfume (Tom ford, Tobacco and vanilla) quickly and the one that I have chosen arrived, no mistakes. Thanks, would use once again.
I've placed two orders from this site and had no problems. I don't know why people think it's a scam. The last order i placed for some Chanel perfume was incorrectly labelled as Celine which did irk me a little. But the fragrance definitely smelt how it should. Also I'm not keen on their payment method. I would always prefer to pay by PayPal or similar to protect my details. That's why a can't give five stars but other than that I would use this company again.
This is a scam. They haven’t sent my purchase for more than 3 months, and they keep messing me around. No refund, no proper response. Scam, scam, scam.
I receive my order very well packed and enough quick , I bought 10 ml Penhaligons parfum just to try and was really impressed by quality of parfum , it wasn't cheap but better buy 10 ml and try how it's goes before buy a big size .
Very happy with the purchase.My husband wanted to try this fragrance for a long time but could not afford it. It's very handy to buy a small travel size amount in case the fragrance doesn't suit you. Took it on holiday and used every day. It has a subtle but long lasting smell. Impressed. Hopefully one day will buy a full size bottle.
I received my favorite perfume quickly. It was well-packaged, and the scent lasts over 12 hours. It's the same original one I had before. No issues. Will order more.
I fell in love with this scent! It's not too cloying, with notes of wood, bergamot, and vanilla. It's very long-lasting, but not overpowering. I've received many compliments. The perfume itself isn't budget-friendly, but the website offers the fragrance in any convenient size, making it affordable for everyone. The packaging is beautiful and high-quality. I'm very happy with my purchase and recommend it to everyone!
Beautiful smell, perfume lasts up till the evening. Great quality.
super fast delivery.
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