I had a really disappointing experience with Fragrance Revolution Boutique. What should have been a simple sample order turned into a frustrating series of problems. Their payment system didn't... もっと見る
企業が回答しました
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I had a really disappointing experience with Fragrance Revolution Boutique. What should have been a simple sample order turned into a frustrating series of problems. Their payment system didn't... もっと見る
企業が回答しました
I have ordered from this shop more than 10 times now 😧From what I understand , they have a lot of orders and are still a relatively small team , so I think it’s important to be realistic about proces... もっと見る
企業が回答しました
I have ordered multiple times from fragrance revolution boutique and this is the first time ive had any problems. Olha from FRB eventually got in touch via message and email and have been nothing but... もっと見る
Nasty chemical concoction- in no way resembles the intended perfume sample - this went down the toilet. Clearly a total scam & am gutted I & no doubt many others fell for it. How can a website selling... もっと見る
Fragrance Revolution Boutique is a UK-based online retailer specialising in authentic luxury fragrances offered in smaller, convenient formats (decants). We source original, full-sized perfume bottles directly from authorized retailers and brand boutiques, including well-known department stores and official brand locations. Each fragrance is carefully transferred into sterile, high-quality atomisers, allowing customers to experience premium scents in more accessible sizes before committing to a full bottle. This approach is widely used within the fragrance industry to provide flexibility, discovery, and affordability. We are committed to transparency, product authenticity, and quality control. All fragrances are 100% genuine and handled with strict hygiene standards during the decanting process. Clear product descriptions are provided to ensure customers understand that purchases are for decanted portions, not manufacturer-sealed retail bottles. Our mission is to make luxury fragrances more accessible while maintaining trust, quality, and an exceptional customer experience
128 City Road, EC1V 2NX, London, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 19%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I ordered a perfume everything arrived on time and without any issues. The fragrances are original, thank you very much. Highly recommended

Fragrancerevolutionboutique からの回答
Returning customer. I’ve never had any issues like those mentioned in some other reviews. I’ve always received authentic products. I believe the negative comments about packaging come from the fact that the perfumes are supplied in clear glass atomisers, which is clearly communicated on the website.Great shop with an excellent selection. Highly recommended.

Fragrancerevolutionboutique からの回答
Excellent service and quality decants. Everything arrived quickly and exactly as described.
I want to share my genuinely positive experience with this perfume decant store, because truly great service deserves to be spoken about. I have placed three separate orders with this shop, and every single time the experience has been excellent from start to finish. All perfumes I received were 100% original — the scent, longevity, packaging, and overall quality fully matched the authentic fragrances I already know. As someone who is very careful with niche perfumes, authenticity is extremely important to me, and this store has never disappointed. Delivery took up to two weeks, exactly as clearly stated on their website. I really appreciate this level of transparency — there were no false promises, no misleading timelines. Everything was communicated honestly in advance, and the store fully delivered on what they promised. One of the biggest advantages of this shop is its incredible collection of niche and luxury fragrances. The selection is truly impressive — rare, high-end, and hard-to-find scents are available in convenient decants, which makes it possible to explore and discover perfumes without committing to full bottles. For perfume lovers, this is a huge plus. I was honestly surprised to learn that the store was blocked due to competitor complaints. From my personal experience, this shop operates professionally, ethically, and transparently. They sell genuine products, clearly explain their processes, and provide exactly the service described on their website.
I've bought a Hermessence Cuir d'Ange Hermès Eau de Toillette
10ml decant.
Very dissapointed, they are selling fake perfume.
Actually this shop must be closed.
Should be 0 star.
Delayed delivery and once arrived the aftershave has what looks like a stuck on heart as a label. No fragrance name , now proper label and no box.
This was a present for my son. He says the smell is not the same ax he sampled from a friends genuine product and is not lasting.
Seems suspicious in all honesty
I have ordered 7 decants as a Christmas treat for myself (50 ml, 20 ml and 5*3 ml) and I can say it's amazing shop and great service!
I will order more in the future and recommend Fragrance revolution boutique to all my friends. Thank you guys, again !
Scammers. Fake perfume, fluorescent green, smelt foul, in a bottle with home printed label. Will get onto Trading Standards now to try to get this site removed.
No communication whatsoever apart from a holding email from 'Mia'. The product didn't arrive and despite requesting a refund, nothing has happened.
These people are theives!
IT IS A SCAM!
I am very happy with this perfume store ! I absolutely love the decant format - it is such a great way to truly experience a fragrance before committing to full bottle.
Everything was beautiful packaged, the quality is excellent, and you can really feel the care for customer. I will definitely be ordering again.
No stars if I could choose this option. I ordered a 5ml sample 3 months ago, paid £20 and am still waiting. Emails to the company go unanswered. I don’t know if it’s a scam or just shoddy service. The website is impressive but the reviews are poor. I wish I’d seen them first
After several emails and no response from not recieving the item they messaged me on Instagram trying to blame me for not supplying correct delivery address which was a complete lie.
Said they would send another item if I closed my bank refund request as it would cost them an additional £50.00.
Never received second item either.
Complete liers and thieves,don't waste your money.
People like this should not be allowed to trade
Same as others say - first couple of emails from Mia (missing in action) blaming the post office for non delivery then nothing at all. Complete scam - do not order
Avoid at all costs—this is a fraud operation masquerading as a luxury fragrance retailer. I purchased what were advertised as genuine branded perfumes, but the products received were cheap, highly alcoholic counterfeits. The packaging was flimsy, and the scent was a chemical imitation that dissipated almost instantly. Upon discovering the fake goods, I immediately sought a refund via email and their online portal. The company employed a deliberate strategy of evasion, ignoring all communications. Do not trust this company with your money or your bank details.
Do not use it’s all fake and charge full price.
I’ve reported them to the relevant authorities.
SCAMMERS
Great store for niche fragrances! They sell decants, so you don’t get the original full bottle, but smaller portions taken from it — which is a perfect way to try exclusive scents that usually come only in large sizes. I’ve purchased several Louis Vuitton perfumes that are available only in 100ml or 200ml bottles, and I got them in 30ml decants instead. The fragrances are always authentic, and the quality is excellent. Shipping takes a bit of time, but that’s not an issue for me — everything arrives well packaged and in perfect condition. Awesome store, highly recommend!
Great experience! I’ve been buying from this shop for over a year now, and honestly, I don’t shop anywhere else anymore. The perfumes are 100% authentic, and I’ve always been happy with my orders. Unfortunately, it feels like only negative reviews stay visible — while Trustpilot keeps deleting the positive ones. Sometimes small glitches happen (even at the post office), but that’s normal when there are so many orders. Overall, I truly recommend this shop — I’ve had only good experiences!
Scammers. I never received my order. I tried to contact them multiple times, multiple emails and phone number and noone came back to me, it's been over a month now. AVOID!
This company is remarkable in providing extremely accurate and wonderful perfumes at a very good price. It is likely to be a small independent company and customers may have to wait from one week to several, to receive orders. However, the company fulfilled our order exactly and we were relieved when it arrived and pleased with the quality.
I have wanted a certain Chanel perfume for a while but at £250 a bottle I felt unsure so ordered £120 decanted bottle from Fragrance uk ... what a WASTE OF MONEY!!!!! it is like slightly scented dishwater! Not even the same colour as the original and smells revolting ! I am SO disappointed and very annoyed.
DO NOT BUY FROM THEM
I HAVE JUST ASKED GOOGLE IF THEIR SCENTS ARE FAKE AND WAS GREETED WITH A RESOUNDING ...YES!!!
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