Fragrancerevolutionboutique レビュー 

177
•
TrustScore 5段階評価の2.5

2.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I had a really disappointing experience with Fragrance Revolution Boutique. What should have been a simple sample order turned into a frustrating series of problems. Their payment system didn't... もっと見る

企業が回答しました

5つ星のうち5の評価

I have ordered from this shop more than 10 times now 😧From what I understand , they have a lot of orders and are still a relatively small team , so I think it’s important to be realistic about proces... もっと見る

企業が回答しました

5つ星のうち5の評価

I have ordered multiple times from fragrance revolution boutique and this is the first time ive had any problems. Olha from FRB eventually got in touch via message and email and have been nothing but... もっと見る

5つ星のうち1の評価

Nasty chemical concoction- in no way resembles the intended perfume sample - this went down the toilet. Clearly a total scam & am gutted I & no doubt many others fell for it. How can a website selling... もっと見る

企業情報

  1. 香水店
  2. ・
  3. 化粧品・香水提供業者
  4. 化粧品店
  5. 香味料、香料、アロマ製品提供業者

当該企業による記述

Fragrance Revolution Boutique is a UK-based online retailer specialising in authentic luxury fragrances offered in smaller, convenient formats (decants). We source original, full-sized perfume bottles directly from authorized retailers and brand boutiques, including well-known department stores and official brand locations. Each fragrance is carefully transferred into sterile, high-quality atomisers, allowing customers to experience premium scents in more accessible sizes before committing to a full bottle. This approach is widely used within the fragrance industry to provide flexibility, discovery, and affordability. We are committed to transparency, product authenticity, and quality control. All fragrances are 100% genuine and handled with strict hygiene standards during the decanting process. Clear product descriptions are provided to ensure customers understand that purchases are for decanted portions, not manufacturer-sealed retail bottles. Our mission is to make luxury fragrances more accessible while maintaining trust, quality, and an exceptional customer experience


連絡先

2.7

期待以下

TrustScore 5段階評価の2.5

177件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 19%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.7

すべてのレビュー

(177)

過去12か月のレビュー数: 75件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Avoid

Avoid. Just read reviews after not receiving my order. No reply to messages about the order. Going to ring my bank and see if I can get my money back. So annoying as top of Googles list. ScAMMERS

2025年9月6日
自発的なレビュー
5つ星のうち1の評価

BEWARE!

BEWARE!! I made a big mistake by not reading reviews before I ordered perfume from this rogue outfit.
After waiting 3 weeks I at last got a reply from “Customer service” saying it had been ‘send’ (sic). I have asked for a refund but everything’s gone quiet. I’m resigned to having had £70 stolen from me by these crooks.

2025年8月28日
自発的なレビュー
5つ星のうち4の評価

I can confirm that this website is not…

I can confirm that this website is not a scam. It took a long time 3-4 weeks to receive my order with no updates and no confirmation from the shop. Their customer service needs improvement but this is a small business struggling to keep up with the number of orders they receive ( as I was told via email). The perfume samples I've received are wonderful and I will order again. Ordering small samples are such a great way of trying new perfumes but this shop needs to improve on their customer service skills!

2025年8月22日
自発的なレビュー
5つ星のうち1の評価

Scam - they stole my money

Spent £30 on perfume, received no confirmation of purchase (but the money left my bank) then received nothing. Still waiting 3 weeks later. Emailed them but no response. I am going to pursue small claims court and complain to companies house.

2025年8月20日
自発的なレビュー
5つ星のうち1の評価

Awful experience

Awful experience. If only I had visit trust pilot before ordering from them!

I ordered two Santa Maria Novella perfumes both of which were completely different to the perfumes ordered. They weren’t even Santa Maria Novella. I politely emailed giving them a chance to correct the issue however no response received. I tried again, including a contact through the online form, both with no luck. Companies like this should be shut down as they’re a total scam.

2025年8月6日
自発的なレビュー
5つ星のうち1の評価

Fragrance revolution boutique is a SCAM…

Fragrance revolution boutique is a SCAM
Don’t buy anything from them online Because I bought 3 perfumes and I never received my order and they don’t have contact details as well . There is email but they don’t answer I bought three fragrance perfume and it’s been 20 days didn’t receive any one yet when ask they keep saying you order was send but they lie . It’s a Big SCAM ….. don’t buy anything

2025年8月1日
自発的なレビュー
5つ星のうち1の評価

Non responsive customer service

Non responsive customer service.
I paid £70 for some aftershave. Initially had response that item was out of stock. Then got notification was going to be sent out to me. But waited 10 days and nothing.
A further 3 emails sent out and no response. Avoid at all costs. Not to be trusted

2025年8月1日
自発的なレビュー
5つ星のうち1の評価

My experience with this company was an unhappy and disappointing one

My experience with this company was an unhappy one. I had an allergic reaction to the fragrance, when I contacted the company via the online form they did not respond. when I requested a chargeback from Klarna I very quickly got a response via email from Mia asking me what the issue was. After explaining via email, I was told that I could not expect a refund and a vague accusation that I was expecting a free bottle of fragrance as a gift. Instead of addressing the fact that they ignored the online form I had completed, I was told that I had put them in an unfair position by requesting the chargeback.

Be very careful when using this company, the products are not good and the customer service is appalling

2025年7月28日
自発的なレビュー
5つ星のうち1の評価

Awful

Awful ! Not legit ! Scam!

If you don't want to lose your money and your time please don't bother to order from this site because they won't give you their time (won't answer your emails) and you will never see your money back !
After many emails they couldn't be bother to get back to me ... I just lost my money

2025年7月29日
自発的なレビュー
5つ星のうち4の評価

Good experience overall but some things to be aware of / suggested improvements

I ordered 2x 10ml Peony Couture on July 10th with the expectation from the website that shipping would be 3-5 business days.

After reading a few reviews here I starting getting a bit worried. According to the order tracking on the website, the order has been fulfilled but tracking on the Shop App said that shipment was being prepared. I hadn't received any notification of a change in order status since the original acceptance email I got when I placed the order.

I contacted customer services by email on 18th July and received an immediate reply saying they would look into the order status.

I received the shipment on 19th July. The fragrance is spot on (we still have some of an original bottle to compare against). The packing and presentation was super and my wife was really pleased to receive her gift.

From that perspective I couldn't be happier and would use/recommend Fragrance Revolution again but for a 5 star review, I would suggest that the current system of order status notification is improved to give the buyer timely updates and a little more confidence.

2025年7月19日
自発的なレビュー
5つ星のうち1の評価

Never received it

I made an order on 9th July, it’s now 24th July and I still have not received it, even after sending 2 emails with NO REPLY! I spent £89, scammers!
DON’T WASTE YOUR MONEY!

2025年7月24日
自発的なレビュー
5つ星のうち1の評価

DEFINITELY DO NOT TRUST!

DEFINITELY DO NOT TRUST!

The sample of the scent I ordered smelt cheap, very naff and nothing like the original perfume. The make of perfume on the label of the plastic vial was spelt incorrectly and was printed on bad quality paper so the print bled.

The packaging (envelope and tissue paper) was fairly decent but what a waste of money - they could be making a few pennys more!
I feel a bit sorry for them as they must be desperate.

I am lucky as I didn't lose too much money but it's sad that others have so please please BEWARE of this company!

2025年7月20日
自発的なレビュー

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