I had a really disappointing experience with Fragrance Revolution Boutique. What should have been a simple sample order turned into a frustrating series of problems. Their payment system didn't... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I had a really disappointing experience with Fragrance Revolution Boutique. What should have been a simple sample order turned into a frustrating series of problems. Their payment system didn't... もっと見る
企業が回答しました
I have ordered from this shop more than 10 times now 😧From what I understand , they have a lot of orders and are still a relatively small team , so I think it’s important to be realistic about proces... もっと見る
企業が回答しました
I have ordered multiple times from fragrance revolution boutique and this is the first time ive had any problems. Olha from FRB eventually got in touch via message and email and have been nothing but... もっと見る
Nasty chemical concoction- in no way resembles the intended perfume sample - this went down the toilet. Clearly a total scam & am gutted I & no doubt many others fell for it. How can a website selling... もっと見る
Fragrance Revolution Boutique is a UK-based online retailer specialising in authentic luxury fragrances offered in smaller, convenient formats (decants). We source original, full-sized perfume bottles directly from authorized retailers and brand boutiques, including well-known department stores and official brand locations. Each fragrance is carefully transferred into sterile, high-quality atomisers, allowing customers to experience premium scents in more accessible sizes before committing to a full bottle. This approach is widely used within the fragrance industry to provide flexibility, discovery, and affordability. We are committed to transparency, product authenticity, and quality control. All fragrances are 100% genuine and handled with strict hygiene standards during the decanting process. Clear product descriptions are provided to ensure customers understand that purchases are for decanted portions, not manufacturer-sealed retail bottles. Our mission is to make luxury fragrances more accessible while maintaining trust, quality, and an exceptional customer experience
128 City Road, EC1V 2NX, London, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 19%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Scammer. Paid £175. Quoted 2 days later delivery. 12 days later nothing and no response from the company. Now making charge back claim against this scammer.
I ordered I recently ordered Blue Talisman Parfum by Ex Nihilo and Louis Vuitton Symphony. Unfortunately, the fragrances don’t smell as expected and differ significantly from my prior experiences with these brands, raising concerns about their authenticity. As a matter of fact they have sent me cheap perfume thinking i can’t tell the difference. Proceed with caution when ordering.
My package arrived after a week and was in a pretty pink bubble wrap envelope. Inside the envelope each sample had been individually wrapped in tissue paper, twisted at each end so that the samples looked like sweets. I thought that was so cute! These are genuine samples and I am delighted with my purchase. I've no idea what all these negative reviews are about. This is a bona fide company trying their hardest for their customers.
I have purchased several perfumes from this lovely shop and the fragrances were always superb, the true original smells in small (Non-original) bottles for a fraction of the price.
I could have never afforded to buy the full bottle for £300-400 a go and this was I can enjoy the perfumes I love for affordable price.
You must remember that the bottles are not what you see in the shops and that’s what keeps the prices low. I buy fragrance, not the bottles.
Besides the design is super convenient to throw in your handbag and take with you when you are out.
I just love this idea and the whole experience. Could not be happier.
My son purchased from this site some aftershave in March this year and as of today's date he has not received anything. Correspondence from this site or individual have been made to no further ado, it seems that this Company/Individual do not have any trading address and is using a website only to deceive people further, I can not understand how this Individual/Company can continue to carry on trading especially with the negative reviews. Trust Pilot need to take action against false adverts and despeniton against Fragrance Revolution Boutique. I am in the process of contacting Trading Standards along with the site allowing this Company/Individual to continue selling on this site!
I recently purchased a 30ml Louis Vuitton Imagination. With delivery fee it was over £100. It got delivered in a Jiffy bag with the bottle just wrapped in paper. The name of the aftershave looks like it was stuck on by a child who’s never had a sticker album and they didn’t even bother to copy the correct bottle. It’s genuinely one of the worst fakes I’ve ever seen.
Absolutely terrible scam. please be aware - they send out fragrances in thin clear bottles and tell you that the fragrance you are buying is the genuine one ... where is the proof ? It could be water in the clear bottle for all I know.They show a picture of the original and say that you are getting the same as in the picture ! I spent £154 on a fragrance and the thin , clear bottle leaked !! This lady Mia will not help me at all - I have now contacted Klarna who I paid through and they are helping me.Dont fall for this scam , please be aware of Fragrance Revolution Boutique, never again !!!
Ordered 30ml of LV Pacific Chill on the 19th of April ! After a few weeks I was not getting any response to my emails ! I thought I’d been scammed ! I’d ordered a few samples from them before with no issues ! Due to them relocating premises my order was delayed ! Parcel arrived 4 weeks later ! Happy I got my package ! I think this was just a glitch ! Otherwise good customer service ! Will buy again ! 😊😊😊
I ordered two items on 25th February. I received one around 2.5 weeks later, but there was no sign of the second one, which I queried. First I was told it was out of stock, then they were moving premises and would send it when that was sorted, then that it “should have arrived by now”, then they just blanked me altogether. I told them I’d be reporting it, and chalked it up to experience. Imagine my surprise this morning (14th June) 15.5 weeks after ordering, my second item finally arrived out of the blue, along with a little freebie! So I really don’t know what to make of this company! The perfume samples I’ve (eventually) received are genuine, but I would never risk ordering from them again!
They are shit. Do not use this company! Apparently Royal Mail had lost my parcel twice and when I complained fragrance boutique just kept on saying they will send another one out. This never arrived! I placed my order in march and it is only from today I have received my refund. They are full of bullshit. Don’t waste your time. Spend the extra dollar going through a legit fragrance website company. At least it will turn up on time or at least it will be dealt professionally.
Do NOT use these, waited two weeks and did NOT get what I was expecting. I ordered Jo Malone and in no way do I believe it's Jo Malone, smells much stronger than the original. You order as the pictures advertise but get different bottles with home printed labels on. Don't believe the 5 star reviews either.
Trash...this is not Chanel Cristalle, now the game of refund and returning I can't give no stars
Scam company. Give every excuse under the sun as to why they can’t provide tracking. Anyone not received their order, please report to trading standards, contact your bank or go down the CCJ route.
I have received nothing after 10 days, no reply to emails, phone switched off, no reply to Facebook messenger. I suspect this site is a scam and will be contacting my credit card company to get help with a refund.
My son used his Easter money to purchase from this company and three weeks later it still hasn't arrived. Emails say they will send but still not received and now totally ignoring me. Where is the order please? Or refund him asap ?
I had a negative experience with ordering from this store. They sent me a completely different fragrance sample than the one I had ordered. I am 100% sure of this because I have the same fragrance in a full-size original bottle, and it smells completely different.
When I contacted the store about this issue, they told me they would correct their mistake and send the correct sample.
A week later, I have received no messages from them and, of course, no package.
I believe this is because they don’t actually have the original fragrance and therefore cannot fix the situation.
So my conclusion is: they sell non-original fragrances.
Fragrance revolution boutique’s customer service has been fantastic, in particular the response time and positive action to customer requests left me extremely satisfied with the service. I would highly recommend their services!
After a first failed delivery attempt from the post office because they couldn’t find my house as it’s a little tricky to find the package went missing but when I contacted customer service it was handled very professionally and a replacement was as sent out free of charge and the communication with Mia was handled very well and I’m super happy with my purchases will defiantly be a repeat customer now that I know that This is a trustworthy site
Bought a sample of Amouage Guidance. Quickly dispatched, ideal size for a tester. Now buying full size.
Thank you
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