Produkt bardzo ladny, dostawa szybka bez problemu, faktura zakupu przysłana na meila, Dostawa pod drzwi . Paczka nie uszkodzona , bardzo dobrze zabespieczona. Polecam
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great prices, ability to collect and good communication. They called as soon as it arrived which meant I finished the job sooner than expected. Have just ordered floors for 2 more rooms from them.
企業が回答しました
This company provided different shades of what should have been a single uniform patterned vinyl. Upon complaint, my integrity was questioned and then they used a cover-all clause to deny respo... もっと見る
企業が回答しました
I recently purchased some Karndean flooring from Frankly Flooring. The initial attraction was the competitive price, but the follow-up process made them top notch. Millie was in touch soon after t... もっと見る
企業が回答しました
企業情報
当該企業による記述
Frankly Flooring is a family-run flooring store with over 20 years’ experience in the trade. We supply top household flooring brands — including carpet, laminate, vinyl, engineered wood, and luxury vinyl tile (LVT) — at unbeatable trade prices. Our flooring is delivered directly to your door anywhere in the UK, making it easy to transform your home with high-quality floors at great value.
連絡先
Unit 9 Newbury Works , BA3 5RX, Coleford , 英国
- 01373 812250
- Sales@franklyflooring.co.uk
- franklyflooring.co.uk
4.5
優良
182件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 92％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
I needed a quick turnaround on my flooring order so reached out the customer service team, they responded in a timely manor, managed expectations by being open about when they would recieve the materials from the supplier and then delivered at the start of the delivery window they gave me. Would highly recommend.
2025年7月31日
FranklyFlooring&Furniture からの回答
Thanks for sharing this! We’re so glad we could help get your flooring to you quickly and keep you updated along the way. We really appreciate your kind words and recommendation — it means a lot to our team. Enjoy your new floor!
great easy to use
great easy to use very organised prompt delivery very understanding my needs
2025年7月17日
自発的なレビュー
FranklyFlooring&Furniture からの回答
Thank you so much! We’re really happy to hear you found everything easy and organised, and that the delivery was prompt. It’s great to know we understood your needs — that’s exactly what we aim for. We really appreciate your kind words.
FranklyFlooring&Furniture からの回答
Thanks for your review! We’re so pleased you found the carpet you were looking for at a great price, and that it arrived on time. Hope you enjoy it, and we’d be happy to help again anytime.
Excellent all round
Best price anywhere for flooring I wanted and delivered in just over a week, with a delivery date provided by e-mail shortly after order placed. Highly recommended.
2025年7月20日
FranklyFlooring&Furniture からの回答
Thank you! We’re so pleased you found the flooring you wanted at the best price and that we could get it to you quickly. Glad the delivery updates worked well for you too. Really appreciate the recommendation!
Excellent from start to finish
Excellent from start to finish! Ordered twice from then and no problems each time. The 2nd order was delivered the next day - very impressed by service and price ! Thank you
2025年7月7日
FranklyFlooring&Furniture からの回答
Thank you so much! We’re thrilled to hear both of your orders went smoothly, and especially pleased we could get your second one to you the very next day. Your kind words about our service and price mean a lot — we really appreciate your support.
Good quality product at a competitive price
After a few technical glitches with website payment, they were thorough and speedy to sort all issues out..
Delivery was on time and all items in good order..
Price was competitive and would use again in the future.
2025年6月16日
FranklyFlooring&Furniture からの回答
Sorry again for the initial payment hiccups, but we’re really glad we could get everything sorted quickly for you. Great to hear the delivery went smoothly and everything arrived in perfect condition.
FranklyFlooring&Furniture からの回答
We’re so glad you found our service helpful and friendly. Thank you for the recommendation
FranklyFlooring&Furniture からの回答
Thanks for the great feedback!
Glad to hear your Karndean packs arrived on time and in perfect condition
Great all round service and competitive price
I was able to speak to a human on the telephone about my order, which is rare in itself. The staff were helpful with my order and responsive to up date requests by phone and email. The carpet came promptly and the delivery driver actually brought it inside for me, as it came earlier in the day than I anticipated and my husband was not home to assist. It was supposed to be kerbside, so I was very grateful. The price was also extremely competitive. My carpet looks great now it is fitted. An all round wonderful experience. I will definitely be using you again. Many thanks Angela
2025年6月5日
自発的なレビュー
FranklyFlooring&Furniture からの回答
Thank you so much for your lovely message — it really means a lot to us.
We’re so glad you were able to speak with someone easily and that our team were helpful throughout. It’s great to hear everything went smoothly with your order, and big thanks for mentioning the delivery driver — we’ll be sure to pass that on! Sounds like they arrived just in time.
We’re thrilled your carpet looks great now it’s fitted, and we truly appreciate your kind words and support. We’d be more than happy to help again whenever you need us.
Brilliant
Brilliant
I missed measured some edging strips.
Spoke to these guys who ordered and delivered within days
Highly recommended
2025年6月6日
FranklyFlooring&Furniture からの回答
We’re really glad we could help get those extra edging strips sorted quickly for you. Always happy to step in and get things back on track when needed!
Appreciate the recommendation and hope to help again in the future.
Easy clear and concise ordering process
Credit where credit is due. Very easy ordering process. I can highly recommend Frankly Flooring and their prices are very good. Simon was very helpful to sort out a payment issue quickly. (Payment went through but still showed as pending) Simon sorted that out within 2 hours.
I was kept updated with time scales re delivery. Literally just over 1 week from ordering I received my carpets. Can't fault them.
2025年6月11日
自発的なレビュー
FranklyFlooring&Furniture からの回答
Thank you so much for the kind words — and for giving credit where it’s due!
We’re really glad to hear the ordering process was smooth and that Simon was able to resolve the payment issue quickly for you. It’s also great to know our pricing and communication met your expectations, and that delivery was right on time.
We truly appreciate the recommendation and hope you enjoy your new carpets! If there’s anything else you need, we’re always here to help.
They make it easy
Have used Frankly Flooring twice now and both times they've been excellent. Great prices, plenty of updates on the progress of your order, and both times delivered earlier than expected.
2025年6月11日
自発的なレビュー
FranklyFlooring&Furniture からの回答
Thanks so much for coming back to us — we're really pleased to hear both of your experiences have been spot on!
It’s great to know the pricing, communication, and delivery have all hit the mark for you. We always aim to keep things smooth and straightforward, so it’s lovely to see that reflected in your feedback.
FranklyFlooring&Furniture からの回答
That’s fantastic to hear — we’re so glad you love your new flooring!
Thanks for taking the time to share your feedback. It means a lot to us, and we’d love to help again with any future projects.
great value price and prompt delivery.
2025年5月7日
自発的なレビュー
FranklyFlooring&Furniture からの回答
We’re really glad to hear you found great value in your purchase and that delivery was nice and prompt. That’s exactly what we aim for!
Excellent experience
Excellent experience, great customer service and really pleased with the flooring too
2025年5月5日
FranklyFlooring&Furniture からの回答
Thanks so much for the kind words!
We’re thrilled to hear you had an excellent experience and that you’re happy with both the service and your new flooring. That’s exactly what we love to hear.
Great service
Well, keen prices and a very easy ordering system. Then once order placed great comms re the delivery. Nothing to moan about whatsoever.
2025年4月28日
FranklyFlooring&Furniture からの回答
We’re really glad you found the pricing competitive and the ordering process straightforward. It’s also great to hear our communication around delivery was up to scratch. That’s exactly the experience we aim to provide!
Had to cancel order and I just gave a…
Had to cancel order and I just gave a call. Since my order didn’t leave yet they happily made the refund. Easy so thank you
2025年4月24日
FranklyFlooring&Furniture からの回答
it was no problem at all, we completely understood your reason for having to cancel.
Good communication throughout
Good communication throughout, arrived when needed and very happy with flooring.
2025年5月10日
自発的なレビュー
FranklyFlooring&Furniture からの回答
thank you for the review, we love the feedback and are glad you're happy with your new floor.
FranklyFlooring&Furniture からの回答
thank you for the review!
Great product delivered on time..
Great product delivered on time... all dealings with this company were positive !
2025年4月10日
自発的なレビュー
FranklyFlooring&Furniture からの回答
thank you for the review its much appreciated!
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