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Chip レビュヌ 4,601

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TrustScore 5段階評䟡の4.5

4.4

非銀行系金融サヌビス
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

With no prior experience in stocks and shares I joined Chip, who helped me set up my savings. Recently I found my memory loading and unable to recall steps to change my accounts. I was contacted by... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Have had no issues at all with Chip in the last couple of years and have only closed my account due to more competitive interest rates elsewhere. Customer service to close account has been very good (... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Needed to contact help desk, but no phone number, only an email, so didn't know what to expect with response times, but I got a helpful reply within half an hour from an actual person who sorted out... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

For many years a happy customer and investor. But recently i have been consolidating my stocks isas on to another platform (not chip). Transfering 3 isas into the other platform from 3... もっず芋る

䌁業が回答したした

䌁業情報

  1. 非銀行系金融サヌビス

Chip に぀いお

圓該䌁業による蚘述

      Download Chip App      Chip Instagram        Chip LinkedIn      Chip LinkedIn  

Chip is here to make your life wealthy; we offer one simple, personalised experience to manage, grow and protect your wealth. That’s why we’ve been crowned ‘Best Personal Finance App’ in 2025, 2024, 2022, 2019 at the British Bank Awards.

With Chip you can:

      
  • Start investing from £1 with our range of investment funds.
    •   
  • Build wealth tax-free1 with our Cash ISA and Stocks & Shares ISA.
    •   
  • Track your entire investments and savings portfolio in one place.
    •   
  • Set your financial goals, link an account and save for those milestone moments.
    •   
  • Our smart features, like autosaving and recurring deposits, help make investing and saving seamless and easy.
    •   
  • Open any of our savings accounts completely free within minutes2.
    •   
  • All savings accounts in Chip are eligible for FSCS protection on up to £85,0002.
    •   
  • UK-based customer support available 7 days a week.

Everything else you need to know:

      
  • Seccl Custody Limited is the ISA Manager for our Stocks and Shares ISA. A monthly or annual ChipX membership is required for certain funds selected within a Stocks and Shares ISA. Fund management charges apply. ISA limits apply. Invest £20k per tax year.
    •   
  • Chip is a trading name of Chip Financial Ltd, authorised and regulated by the FCA (FRN: 911255). ClearBank Limited is the account provider for our savings accounts.
    •   
  • Chip Financial (Investments) Ltd is authorised and regulated by the Financial Conduct Authority, under firm reference number 1005114.
    •   
  • When investing, your capital is at risk. 1Tax treatment depends on individual circumstances and may be subject to change in the future. Chip does not provide tax or financial advice.

連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

4601件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Quick response from customer service

Needed to contact help desk, but no phone number, only an email, so didn't know what to expect with response times, but I got a helpful reply within half an hour from an actual person who sorted out what I needed straight away... from my experience, much better customer service than most banks

2026幎5月4日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi there,

We understand that not having a phone line can be a worry, so we’re glad our team proved that email support can be just as human and effective! Getting you sorted within half an hour is exactly the speed we aim for.

The Chip Team

5぀星のうち4の評䟡

Chip is great have been using it for


Chip is great have been using it for years to put the pennies away to make the pounds. Loads of ISA options and the prize draw also great customer service overall 9/10.

I did have one incident but it was quickly resolved

2026幎5月6日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Nathan,

Turning pennies into pounds is exactly what Chip is for! We’re glad you’re enjoying the ISA options and the excitement of our prize draws. Thanks for the 9/10, we’ll keep working to earn that final point!

The Chip Team

5぀星のうち5の評䟡

Opening an ISA with Chip

Opening an ISA with Chip was really easy. Their app is easy to use, and when I had an issue transferring some money due to my admin error, customer services talked me through everything, keeping me update at every turn. Very impressed.

2026幎5月5日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Paula,

Opening an ISA should be stress free, and we’re glad we could talk you through that admin error. Keeping you updated at every turn is what we strive for. Thank you for choosing Chip for your savings!

The Chip Team

5぀星のうち5の評䟡

Been with Chip since the start

Been with Chip since the start. Love the auto saves the UI is almost perfect each time. Easy in, easy to use. Use it to save and change your life. Honestly just a perfect idea and execution to aid your saving. Communication with Chip is easy and quick and never feel like you have to wait. 10/10

2026幎5月8日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Ivan,

Being with us since the start means the world! We’ve worked hard on the UI and auto save features to make saving as easy as possible so your 10/10 rating is a fantastic reward for the whole team. Here’s to many more years.

The Chip Team.

5぀星のうち5の評䟡

Used the helpline on a couple of


Used the helpline on a couple of occasions, both times had a same day reply. Questions asked accurately and politely. Just recommended Chip to a friend of mine who’s deposited £120k, that’s how good they are!

2026幎5月4日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Roger,

Thank you for the incredible recommendation! We’re so pleased our team provided the accurate and polite support you deserve. It’s a huge compliment that you’ve trusted us with your friend’s referral as well.

The Chip Team

5぀星のうち5の評䟡

Chip online banking app gives good service and is helpful.


Chip is an online banking app that I have been using for a year. Despite me being wary and prone to mistakes when doing financial transactions. I hsve found my experience with chip to be reassuringly effective, reasonably intuitive and response times from the support team have been rapid and the support team have a good attitude with payment difficulies resulting from my lack of familiarity with online processes of this nature. Chip offer a wide range of share bundles with silver and gold, which are relatively to buy and sell. Overall I recommend Chip, certainly for beginners in buying/ selling shares/ commodities wholeheartedly.

2026幎5月4日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Glyn,

Happy one year Chip anniversary! We’re so glad we could provide a reassuring experience, especially with our gold and silver funds. It’s our goal to make investing accessible for everyone, and we’re thrilled to have you with us.

The Chip Team

5぀星のうち5の評䟡

I have found them very easy to deal


I have found them very easy to deal with. The app is easy to navigate and love the saving algorithms. Any issues they reply quickly. Many thanks.

2026幎5月6日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Les,

We’re delighted you’re enjoying the app! Our saving algorithms are designed to take the effort out of building wealth, so it’s wonderful to hear they’re working well for you. Thanks for the 5 star support!

The Chip Team

5぀星のうち5の評䟡

Very good service from Fraud


Very good service from Fraud department. Helpful and efficient

2026幎5月5日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Julian,

Thank you for the feedback! We take the security of your account incredibly seriously, so it’s great to hear our Fraud department was helpful and efficient in assisting you. We’re always here to ensure your wealth stays protected.

The Chip Team

5぀星のうち5の評䟡

Best personal finance app for years

Been using Chip for years and genuinely cannot fault them. Their savings accounts and their investing plans are great. They have done a lot of work bringing in exciting prize opportunities over the years. The app has really evolved visually and functionally, which keeps things fresh. Their customer service is also top-notch. Even when I have to wait a few days to resolve an issue, they have always been very polite, helpful and kept me updated on the matter. Overall, Chip have stayed faithful to their users, working hard to give them as many benefits and rewards as possible – something that has kept me using it for so long.

2026幎5月8日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Wojciech,

Thank you for being a part of the Chip journey for so many years! We’ve worked hard to evolve the app visually and functionally, and it’s rewarding to hear that the prize opportunities and service updates keep things fresh for you. Here’s to many more years of building your wealth together!

The Chip Team

5぀星のうち5の評䟡

Customer service at Chip


I find the customer service at Chip really friendly and prompt.

2026幎5月1日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Liz,

Thank you very much for the kind words about our team's friendliness and speed, this is always what we aim for with any interaction!

The Chip Team

5぀星のうち5の評䟡

Chip

5 ***** all the way would happily recommend to everyone

2026幎5月7日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi David,

Thank you so much for the enthusiastic recommendation. We’re thrilled to have you in the Chip community!

The Chip Team

5぀星のうち5の評䟡

Just excellent srevice!

I closed my Chip Account about 8 months ago but needed some support regarding interest accrued in 25/26. The support I got was both accurate and (very) prompt. Makes me feel I perhaps shouldn't have chased a few fractions of a percent more interest and stuck with excellent service. Thanks CHIP.

2026幎5月6日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Andrew,

It was a pleasure to help! Even if you’ve moved on to other providers, we believe in providing accurate, prompt support to all our former savers. We’re glad the service made an impression, the door is always open if you are ever looking to return!

The Chip Team

5぀星のうち5の評䟡

Chip customer service is excellent

Chip customer service is excellent! I opened an account and chose the wrong one and they were able to help to switch to the correct one.
Thank you!

2026幎4月29日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Helen,

Thank you very much for sharing this, we’re happy we could help you switch to the account that best fits your goals. Thank you for choosing Chip!

The Chip Team

5぀星のうち5の評䟡

Access of funds from a deceased family member

A clear process to follow after the death of my father.

2026幎5月5日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Richard,

Please accept our deepest condolences on the loss of your father. We understand that these times are incredibly difficult, and we are glad that our team could provide a clear, stress free process for you to follow. We are here whenever you need us.

The Chip Team

5぀星のうち5の評䟡

Great company

My transaction went through very quickly. Great company, very communicative and very helpful. I would definitely recommend them.

2026幎4月29日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Susan,

Speed and communication are at the heart of what we do. We’re delighted that your transaction went through smoothly and that you felt supported throughout the process. Thank you for the recommendation!

The Chip Team

5぀星のうち5の評䟡

The customer service from Chip is


The customer service from Chip is excellent. No waiting for replies, go that extra mile to solve your issue. Friendly, professional and efficient.
5*

2026幎4月30日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Jo,

Thank you for the 5-star review! We believe that 'excellent' should be the baseline, so it’s wonderful to hear that our team went the extra mile to stay professional and efficient for you. We appreciate your support!

The Chip Team

5぀星のうち5の評䟡

Very helpful service through Chip App

Very helpful service through Chip App.
Ben guided me through and Nina helped to resolve my issue of pending transfer.
Thanks
Sanjay Mahbubani

2026幎5月5日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Sanjay,

Thank you for your feedback! We’re so pleased that Ben and Nina could team up to guide you through your transfer. Resolving pending transactions quickly is a top priority, and we’ll be sure to pass your thanks along to both of them.

The Chip Team

5぀星のうち5の評䟡

I had a query and I had a very quick


I had a query and I had a very quick response . Very friendly and helpful.

2026幎5月1日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Speed and friendliness are what we aim for with every interaction! We’re delighted we could resolve your query so quickly. Thanks for being a part of the Chip community.

The Chip Team

5぀星のうち5の評䟡

I had a problem I created whit one of


I had a problem I created whit one of my account and the team has been amazing in comunicat whit me and sort the problem
Amazing support

2026幎4月27日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Simone,

We are so pleased to hear the team helped sort things out! Open and clear communication is a top priority for us, especially when helping resolve account queries. Thank you for your support and for taking the time to leave such a great review.

The Chip Team

5぀星のうち5の評䟡

I had a minor problem

I had a minor problem, my own fault, withdrawing money from a new account.
The problem was very quickly and sympathetically handled by Chip.
Well recommended!

2026幎4月21日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Maltby,

Thank you for sharing your experience! Please don’t worry, we’re all human, and mistakes happen. We’re just glad our team could resolve the issue quickly and sympathetically for you. Your recommendation means a lot to us!

The Chip Team

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