Chip ロゎ
りェブサむトにアクセス

Chip レビュヌ 4,601

•
TrustScore 5段階評䟡の4.5

4.4

非銀行系金融サヌビス
レビュヌを曞くりェブサむトにアクセス
レビュヌを曞く

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

With no prior experience in stocks and shares I joined Chip, who helped me set up my savings. Recently I found my memory loading and unable to recall steps to change my accounts. I was contacted by... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Have had no issues at all with Chip in the last couple of years and have only closed my account due to more competitive interest rates elsewhere. Customer service to close account has been very good (... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Needed to contact help desk, but no phone number, only an email, so didn't know what to expect with response times, but I got a helpful reply within half an hour from an actual person who sorted out... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

For many years a happy customer and investor. But recently i have been consolidating my stocks isas on to another platform (not chip). Transfering 3 isas into the other platform from 3... もっず芋る

䌁業が回答したした

䌁業情報

  1. 非銀行系金融サヌビス

Chip に぀いお

圓該䌁業による蚘述

      Download Chip App      Chip Instagram        Chip LinkedIn      Chip LinkedIn  

Chip is here to make your life wealthy; we offer one simple, personalised experience to manage, grow and protect your wealth. That’s why we’ve been crowned ‘Best Personal Finance App’ in 2025, 2024, 2022, 2019 at the British Bank Awards.

With Chip you can:

      
  • Start investing from £1 with our range of investment funds.
    •   
  • Build wealth tax-free1 with our Cash ISA and Stocks & Shares ISA.
    •   
  • Track your entire investments and savings portfolio in one place.
    •   
  • Set your financial goals, link an account and save for those milestone moments.
    •   
  • Our smart features, like autosaving and recurring deposits, help make investing and saving seamless and easy.
    •   
  • Open any of our savings accounts completely free within minutes2.
    •   
  • All savings accounts in Chip are eligible for FSCS protection on up to £85,0002.
    •   
  • UK-based customer support available 7 days a week.

Everything else you need to know:

      
  • Seccl Custody Limited is the ISA Manager for our Stocks and Shares ISA. A monthly or annual ChipX membership is required for certain funds selected within a Stocks and Shares ISA. Fund management charges apply. ISA limits apply. Invest £20k per tax year.
    •   
  • Chip is a trading name of Chip Financial Ltd, authorised and regulated by the FCA (FRN: 911255). ClearBank Limited is the account provider for our savings accounts.
    •   
  • Chip Financial (Investments) Ltd is authorised and regulated by the Financial Conduct Authority, under firm reference number 1005114.
    •   
  • When investing, your capital is at risk. 1Tax treatment depends on individual circumstances and may be subject to change in the future. Chip does not provide tax or financial advice.

連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

4601件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Excellent speedy response to an issue I


Excellent speedy response to an issue I had with my account

2026幎4月21日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Mel,

Thank you for your review. We recognize that speed is essential when dealing with account related issues, and we are pleased our team could provide the rapid response you required. We appreciate your continued support.

The Chip Team

5぀星のうち5の評䟡

I asked a not-very-straightforward question

I asked a not-very-straightforward question. Got a full and comprehensive answer by e-mail, clearly and logically presented. I was blown away - I've never had a response to an online query so good. If I could give six stars I would. Bravo to Dan of the CHIP support team.

2026幎4月15日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Richard,

We are honored by your 'six-star' feedback. Dan and the support team work hard to ensure that even complex queries are answered with clarity and logic. We will be certain to share your exceptional praise with Dan directly. Thank you for choosing Chip!

The Chip Team

5぀星のうち5の評䟡

Very helpful if you have a


Very helpful if you have a problem,quick to reply.

2026幎4月21日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Kate,

Thank you for your feedback. Our support team strives to provide helpful and quick responses to any problems our users may encounter. We are pleased we could assist you effectively and appreciate your support of our platform.

The Chip Team

5぀星のうち5の評䟡

My issue was promptly and easily sorted.

My issue was promptly and easily sorted.

2026幎4月13日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Alan,

Thank you for your review. We are delighted that your issue was sorted promptly and easily. Delivering fast, effective resolutions is fundamental to our service standard, and we appreciate you taking the time to share your experience.

The Chip Team

5぀星のうち5の評䟡

Went through step by step to sort my


Went through step by step to sort my issue out.
Really helpful. Thanks

2026幎4月14日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Kate,

We really do appreciate your review. It is rewarding to hear that our step by step guidance was helpful in resolving your issue. We aim to ensure all technical hurdles are handled with clarity and patience, and we thank you for your positive feedback.

The Chip Team

5぀星のうち5の評䟡

Dealing with queries

Good communication and efficient service
Thanks so much

2026幎4月15日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Michael,

Thank you for your feedback. We are pleased that our commitment to clear communication and efficient service met your expectations and we appreciate your continued trust in Chip.

The Chip Team

5぀星のうち5の評䟡

I wanted to say thanks Chip for


I wanted to say thanks Chip for innovating with their Spring Prize Draw and new Smart ISA in April. I've been with them since 2017 and having a spread of money across savings, investments and a Prize Draw makes the app a one stop shop I regularly want to check and see how my wealth is growing. The Spring Draw in particular gives recognition (by offfering entries) for customers with assets across all products they offer. I probably won't win but it has made the start of the new financial year a little more exciting. I hope Chip continue to bring more products to Market, I am here for the journey.

2026幎4月18日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Errol,

Thank you so much for being with us since 2017. We are delighted that our latest innovations, including the Smart ISA and the Spring Prize Draw, have enhanced your experience. We remain committed to evolving our product suite to remain your primary destination for wealth growth. Here is to the journey ahead!

The Chip Team

5぀星のうち1の評䟡

Absolutely disgusted with Chip

Absolutely disgusted with Chip, I have tried 3 times to transfer my Chip Smart ISA to another provider, But Chip keeps giving me the wrong information for My other provider to transfer it ❗

2026幎4月16日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Stephen,

We’re really sorry to hear how frustrating this has been, especially after multiple attempts to transfer your ISA.

We’ve been working to inform other providers about the correct process for transferring a Chip Smart ISA. However, some haven’t yet updated their transfer forms or systems, which can unfortunately lead to incorrect details being submitted and delays like the ones you’ve experienced.

We completely understand how disappointing this is. If you can, please reach out to us via the in-app chat. We’ll be happy to check what’s been submitted so far and support you going forwards.

The Chip Team

5぀星のうち5の評䟡

A service who actually listen and understand.

Chip customer service were excellent in dealing with a technical issue I had. Prompt responses and helpful suggestions. They actually read what I sent and understood my problem rather than just sending pro forma responses. Good Job and thanks.

2026幎4月10日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Jim,

Thank you for your review. We prioritize personalized, attentive support over standardized responses to ensure each user's unique problem is fully understood and resolved. We are delighted that our technical team’s approach met your expectations. Good job to the team indeed.

The Chip Team

5぀星のうち5の評䟡

Customer support "guys" help anytime if they can

The customer support "guys" are very helpful and trying to be quick as they can. My phone been repaired and in the service they factory reset my phone. I did a safety back up of all my apps, but when I tried to log in the system didn't recognise my phone. Did see as a new device so couldn't login. Contacted customer service and they sorted out for me almost instantly. Thanks!
At the moment I have an ongoing issue with my Smart cash ISA. Is not flexible enough for me as the old Cash ISA. So I want to go back to my old Cash ISA.
But unfortunately when the conversion done between the cash ISA & Smart Cash ISA the oldcash ISA account is close.
Parently they have to reopen,the old Cash ISA account which looks like isn't that easy.
So now I still waiting for them to fix this issue for me. Thanks "guys"

2026幎4月16日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Louise,

We are glad we could restore your account access instantly after your device reset. Regarding your transition to the Smart Cash ISA, we appreciate your patience as our team works to address the flexibility and account reopening process you mentioned. Your feedback is essential as we refine our new ISA products.

The Chip Team

5぀星のうち5の評䟡

It's easy to sort any problems out

It's easy to sort any problems out, and excellent to save with

2026幎4月5日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Trevor,

We appreciate your kind words. Ensuring that our platform remains an excellent place to save while providing easy solutions to any potential problems is fundamental to our service. Thank you for choosing Chip and for your continued support.

The Chip Team

5぀星のうち5の評䟡

It was quick and explained in detail


It was quick and explained in detail what was wrong and what I needed to do. Very polite and helpful service.

2026幎4月17日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Alusine,

Thank you for your feedback. We are pleased that our team provided the detailed and polite guidance you required to resolve your issue. Providing clear, actionable instructions is a primary objective for our customer service department, and we appreciate your recognition of our efforts.

The Chip Team

5぀星のうち5の評䟡

Got locked out the app

Got locked out the app, got in touch and this was sorted very quickly without much hasstle. Much appreciated

2026幎4月17日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi there,

We appreciate your patience while we resolved your account access issue, we are pleased to hear that this was handled with minimal hassle for you. Thank you for your support.

The Chip Team

5぀星のうち5の評䟡

Quick and helpful support

Quick and helpful support, that answered an account question. Good to feel that there is someone on the other end of a chat message.

2026幎4月13日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Graham,

Thank you for your feedback. We believe that providing a genuine human connection within our chat service is essential for a high quality experience. We are glad you felt supported and that our team could provide the reassurance you needed regarding your account.

The Chip Team

5぀星のうち5の評䟡

Problem setting up Facial Recognition

An ongoing problem setting Facial Recognition on my I Phone. The answer was quick, and in a manner that was easy to understand and follow. Given my age and technical understanding this was essential.

2026幎4月9日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Allan,

Thank you for your review. We are committed to ensuring our technical guidance is clear and accessible to all users, regardless of their technical background. We are pleased our team could assist you in resolving the facial recognition issue on your device so effectively.

The Chip Team

5぀星のうち5の評䟡

Setting up a new account when you have just moved had a nightmare trying to set up an


I had a nightmare trying to set up an account I had just moved house so driving licence boils etc was all in my now old address
I emailed customer care Ben came back to me quickly and after a few emails it was all sorted Ben was a great help and understood my position completely setting my account for me using solicitors paper and bank information on the sale good guy thank you

2026幎4月15日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Reg,

Thank you for sharing this. We understand that moving house introduces administrative complexities, and we are glad Ben could facilitate your onboarding through professional flexibility and clear communication. We will certainly pass your commendation along to Ben for his exceptional support!

The Chip Team

5぀星のうち5の評䟡

Any queries are always replied to fast


Any queries are always replied to fast . Recommend Chip as find there service easy and helpful and great to invest with

2026幎4月16日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Marina,

We appreciate your recommendation. Providing a fast, helpful service that makes the investment process straightforward is our aim. We are delighted that you find our platform easy to use and look forward to supporting your financial growth.

The Chip Team

5぀星のうち5の評䟡

Great customer service and quick


Great customer service and quick response!

2026幎4月16日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Salma,

Thank you for your feedback. We are pleased to hear that our customer service team provided the quick and effective response you expected. Maintaining a high standard of support is a primary objective at Chip, and we appreciate your recognition of our efforts.

The Chip Team

5぀星のうち5の評䟡

excellent help securing my account


excellent help securing my account after my phone was stolen.

2026幎4月9日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Alan,

We're extremely happy to hear that we could help secure your account after your phone was stolen. Thank you for sharing your positive experience with us.

The Chip Team

5぀星のうち5の評䟡

Great bank

Great bank - great app, exceptional customer service from Ben.

2026幎4月15日
自発的なレビュヌ
Chip ロゎ

Chip からの回答

Hi Jared,

Thank you for your recommendation. We are delighted that you find our platform excellent and that Ben provided the exceptional service we strive for. We will be sure to pass your commendation along to Ben and the wider team. We value your support and your business.

The Chip Team

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報