We had Kubu fitted as part of our SEH BAC window and doors installation. Itâs a brilliant product which is easy to use via an App. We highly recommend the company, the customer service is super helpf... ãã£ãšèŠã
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Five-star service from Kubo! Tom Jameson went above and beyond to answer my questions and walk me through everything on our call. Itâs rare to find such patient and helpful customer support these days... ãã£ãšèŠã
I recently had a Solidor door fitted recently and discovered that it had the Kubu door slot. I immediately went getkubu.com to order the door sensor as Iâm into my gadgets. Installing it was extremely... ãã£ãšèŠã
All was ok when I first installed Kubu window and door sensors as part of a full replacement of windows and external doors to our property. All connected to the hub and able to monitor via the app... ãã£ãšèŠã
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Kubu Smart Security Sensors monitor your door & window locks in real-time - so you can always be sure it's secure.
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4th Floor, Towers Business Park, WS15 1UZ, Rugeley, è±åœ
- 0330 555 9545
- support@getkubu.com
- getkubu.com
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It's a thumbs-up from me!
I've got 3 exterior doors and 5 windows fitted with Kubu devices.
They work great and now I don't have to worry about whether or not I'd locked the doors or closed the windows when going out or up to bed.
I also found that their support was brilliant so a big thanks to Tom and Shaun.
The app is great too - It also alerts me if I leave the house unlocked.

Kubu Smart Security ããã®åç
So impressed with Kubu
Kubu products and customer service is fantastic, the sensors work perfectly and give us great reassurance that our home is locked and secure.
The app tells us at a quick glance which windows and doors are open, a jar, closed, locked, and even if someone is tampering with the window/door, it is a very clever system, and well worth the money.
We had an issue with one window sensor which was through no fault of Kubu, I contacted Kubu and within days an engineer drove hours to come to our home and fixed the problem. Such an outstanding service which you donât get much these days, I would use the company again and again, highly recommend.

Kubu Smart Security ããã®åç
Great after sales Service
Recently installed new windows with Kubu Smart Security. I experienced problems with the sensors on a couple of windows and contacted Kubu who arranged for an engineer to attend. Shaun arrived on time on the date specified and quickly remedied the problems. A great service and reassuring security system.
After replacing two sets of door sensorâŠ
After replacing two sets of door sensor batteries, I could not get the sensor to go online. I emailed the support team and Tom methodically went through all the scenarios and got me back on line, after sending me new batteries. Both sets,I had used, expiry 2027 were dead. It's great to have a support team that are dedicated to their product. Thank you Tom and your team. Bill

Kubu Smart Security ããã®åç
Kubu's Excellent Service and Support
I had Kubu Smart Security installed as part of our window installation. The window detectors are brilliant. They're not mounted on the inside surface like others, so they are very sleek, invisible and tamper resistant when the window is completely closed.
But what sets Kubu apart is their excellent customer service and support. I had an issue with a couple of detectors - installer's fault, not Kubu's, and needed to call support several times to work through.
Every time I called the Kubu support line the phone was answered quickly - and by a real person. Their technical support guy; Tom, walked me through how to solve my issues. Tom is polite, knowledgeable, and takes a real interest in ensuring you are left a happy customer!
With this level of customer service, I won't hesitate to continue adding further Kubu products to my home.

Kubu Smart Security ããã®åç
Outstanding customer service!
Fantastic application that hides inside doors and windows and tells you in real time weather they are locked or not so you never again have to worry if you locked the door or not!
Kubu came as standard with my new windows so I would highly recommend you ask your installers if they supply it.
The support and customer service from these folks have been second to none and I now cant imagine not having this application. I would rate them 6 stars if I could ! Brilliant device, brilliant customer service with a real personal touch.
Will definitely be purchasing more.

Kubu Smart Security ããã®åç
Excellent service today
Excellent service today. Minor hiccup with our Kubu security when we had our windows fitted and not enough sent. Simple phone call and Tom came over, with flowers and chocolates to apologise, installed, downloaded the app and showed me how to use. Couldnât ask for better service.
Also, like the Kubu security. Piece of mind. Would definitely recommend.

Kubu Smart Security ããã®åç
An absolute pleasure dealing with theâŠ
An absolute pleasure dealing with the technical services team at Kubu. I logged an issue and less than 5 minutes later I received a call back. I had a number of minor issues installing window sensors due to my deficiencies during installation but Tom at Kubu took the time to walk me through a full re-installation process and now all sensors working satisfactory.

Kubu Smart Security ããã®åç
Basic concept of Kubu excellent
Basic concept of Kubu excellent. Initial set up following instructions/ guidance relatively straight forward. Any queries that I had readily answered by technical support. Telephone call answered promptly. Overall, very impressed!!!

Kubu Smart Security ããã®åç
First Class Service For A Brilliant Product.
First off, the Kubu system is reassuringly, absolutely brilliant. I have, via an app on my phone, a real time 24/7 status report on all the windows and doors in the house, reporting their status as to whether they are open, closed, unlocked or locked giving me total peace of mind. Should the status of any lock change, Kubu will let you know immediately. It will even let you know if you have left the house and not secured your property. It is that good.
What is more pleasing to say, is the customer service matches the product. I have had dealings with both Tom and Shaun from Kubu whilst setting up the system and their knowledge, professionalism and patience is second to none. They are approachable for any questions or queries you may have and take great pride in being there for you.
So far, a truly great experience which leads me to highly recommend this product and its team.

Kubu Smart Security ããã®åç
Perfect for extra security
These sensors give you peace of mind with the app letting you know if you haven't locked a door, tech support are extremely helpful if you have an issue, I've been recommending to family and friends to get them fitted.

Kubu Smart Security ããã®åç
Excellent service
Had this security system supplied with our new windows.
Had a bit of trouble setting it up with the app, not difficult but I'm not very technical, even sent an engineer round to ensure all was OK.
Excellent service, nice set up, very happy.

Kubu Smart Security ããã®åç
We've recently had a new door that cameâŠ
We've recently had a new door that came with this device. It was really easy to install. The customer services are excellent, on phone and via email. I can see this device being really useful as I constantly worry I've not locked my front door.

Kubu Smart Security ããã®åç
Novelty you can depend on!
A novel device that enhances home security, particularly for busy people. Easy to access and wifi connection is a doddle. The app is always showing the state of your locks and if you forget you won't get far before Kubu brings you back if you didn't lock up! Great back up from customer support team (Tom) when we had a little glitch between sensor and hub, fixing the issue swiftly. Simple and secure. Love it.

Kubu Smart Security ããã®åç
Kubu ðð»ðð»
Very impressed with device and how easy it is to set up, also technical support/help is very good ðð» and the app is so easy to use.
Top security gadget for all households

Kubu Smart Security ããã®åç
Easy to install and customer services
Easy to install and customer services, (Morgan) was very helpful and caring.
Itâs nice to know that the door is locked when my 13 year old goes out and then tells me he canât remember if he locked the door or not.

Kubu Smart Security ããã®åç
do you have to double check if you locked your doors?
We were tired of double checking if we'd locked the doors or not, or not leaving the end of the street to do the same. When we changed our doors the KuBu functionality was a key feature for us. We've been using KuBu for a while now and can't fault their products or service. we enjoy talking to others about it too.
Best feature is the automated alert, that tells updates us just before we head to bed that we have 1 or 2 doors unlocked. so simple but makes a great difference for us.

Kubu Smart Security ããã®åç
Worked fine until recent app update
Worked fine until recent app update, now no longer works.
Cant log in, cant reset password.
Support is so slow and does not fix the probelm
Usless

Kubu Smart Security ããã®åç
I had all my windows and doors replacedâŠ
I had all my windows and doors replaced and had Kubu sensors installed in 16 (with two hubs).
Installation was easy and but when I had issues I contacted support and Tom responded quickly and got me sorted.
Now all working as expected and very happy with the functionality of these. Good to know their support is there to help and understand their customers issues.

Kubu Smart Security ããã®åç
Outstanding Customer Service from KUBU - buy with confidence.
We recently moved to a new house and immediately upgraded door & window security.
We installed KUBU door & window modules. Simple, cost-effective, transferable... they were the right choice at a cost-effective price whilst doing the job perfectly.
I had a minor technical query while installing a door module on our rear french doors. KUBU's response was outstanding.
Since they were unable to answer my query immediately they sent a replacement
module - received next day - with a reply paid envelope to return the original.
Result - all fixed and installed within 24 hours. EXCELLENT customer service from a small business.
Buy with confidence from KUBU, people. I only wish all customer service were this good !

Kubu Smart Security ããã®åç
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