Go2CoachHire ロゎ
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Go2CoachHire レビュヌ 

58
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TrustScore 5段階評䟡の4

4.2

路線・長距離バス䌚瀟
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5぀星のうち1の評䟡

⚠ Poor experience — would not recommend. The coach toilet was unavailable, but I was never told at the time of booking that toilet access would cost extra. I only found this out after the journe... もっず芋る

5぀星のうち5の評䟡

First point of contact was Ben who was very helpful on quite short notice. Communication was great via email & phone. We secured our bus & were happy with the very competitive price. The driver (Bri... もっず芋る

5぀星のうち5の評䟡

If you have a group who you need to ensure must be at a certain place, at a certain time, look no further than Go2 Coach Hire. There was constant communication, gaining total understanding of my need... もっず芋る

5぀星のうち5の評䟡

Staff at the booking office were very accommodating. Had 2 extra seats for an Autistic child ,with no speech. She screamed all the way to Bournemouth but was tolerated by the 49 passengers. The co... もっず芋る

䌁業情報

  1. 路線・長距離バス䌚瀟

圓該䌁業による蚘述

Go2 Coach Hire is a trusted private hire coach company in the UK, known for reliable and professional transport at affordable rates. With a wide range of vehicles from 8-seater MPVs to 70-seater coaches, including standard and executive options, we offer local service through hundreds of depots nationwide. Backed by over 20 years of experience, we handle everything from small day trips to large-scale events, making the booking process easy and convenient—365 days a year.

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4.2

ほが満足

TrustScore 5段階評䟡の4

58件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.2

すべおのレビュヌ

(58)

過去12か月のレビュヌ数: 45件

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5぀星のうち5の評䟡

Our driver Naseer was absolutely


Our driver Naseer was absolutely brilliant! He was very accommodating and very polite! He arrived early which was brillant👏🏻 The process of booking was very easy and if i ever had any questions i always got a reply back! will 100% be booking again! 10/10 service😄

2026幎4月10日
自発的なレビュヌ
5぀星のうち5の評䟡

The service was fantastic from Hafeez

The service was fantastic from Hafeez. He was so friendly and even came and got us a little bit early when we asked.

The team at Go2Coach have been brilliant and have communicated with me throughout the process making me feel at ease as organising a party of 18 hens is never an easy one!

I will 100% be booking through them again.

2026幎4月4日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent service, friendly drivers & nice vehicles

Booking process was really smooth and the team were helpful throughout. We were contacted prior to the day of the booking with the driver's name and contact details. The driver was super friendly and delivered a smooth service for everyone - thank you Taimour & the team at Go2CoachHire :)

2026幎2月11日
自発的なレビュヌ
5぀星のうち5の評䟡

Ottima esperienza aeroporto stansted di londra

L’autista si Ú messo in contatto con me appena sono scesa dall’aereo. Abbiamo concordato velocemente un punto di incontro fuori dall’aeroporto e poi ci ha portato all’indirizzo prestabilito senza intoppi. Servizio ottimo e il van era in ottime condizioni e pulito

2025幎12月30日
自発的なレビュヌ
5぀星のうち5の評䟡

Due to booking for New Years Eve I was


Due to booking for New Years Eve I was worried about everything but I have to say the emails and texts before hand were very reassuring and professional.
Our driver Steve was beyond delightful, on time, polite and so accommodating.
I would recommend Go2CoachHire in a heartbeat.
We will be using them again.
Sue Stevens

2025幎12月31日
自発的なレビュヌ
5぀星のうち5の評䟡

Great Company, great staff

A seamless process from the start to finish, the customer service has been excellent. From the booking of the vehicles, when I had to make changes the communication has been immediate, clear and helpful. The vehicles and the drivers have all been as advertised, prompt, clean & tidy vehicles & helpful drivers. The support from Clare made it easy for me to know that we were being looked after- great company, great staff!

2025幎12月4日
自発的なレビュヌ
5぀星のうち1の評䟡

Very rude operator staff

I requested an online quote for mini bus hire, but received numerous emails requesting payment, calls chasing payment etc.

I called to advise that I requested a quote with an online price (which I did with a number of other companies), not a a request to book; yet was greeted with " well you rang us and requested an invoice", which did not happen. This ensued to a disagreement with the operator calling me rude when he was the only one getting irate and agitated. As it happens, I've found an alternative company who are actually £100 cheaper that Go2Coachhire.

2025幎12月5日
自発的なレビュヌ
Go2CoachHire ロゎ

Go2CoachHire からの回答

Hi,
Thank you for your feedback. We always appreciate opportunities to review the service we provide and upgrade our processes where possible. However, after investigating the complaint we feel the situation you have described does not accurately reflect what happened.
Firstly, once the quote was requested on our website by Jessica we sent only 2 emails over a 2 day period. One email was the quote requested and the other was a follow up email explaining we had limited availability due to the request being very late notice. Secondly, we also only made 2 phone calls over a 2 day period to check you have the quote. Both of these calls went to voicemail. Jessica then called back and asked for an invoice to be sent over to make the payment. Around 10 minutes after the invoice was sent you called our office complaining to one of our sales advisors for sending this over. Initially, our sales advisor did politely try to explain that there may have been a misunderstanding because we had just received a call from Jessica asking for the invoice and the quote was in Jessica's name rather than yours. You continued to shout over him whilst he tried to explain he could cancel the invoice and that wasn't a problem. At this point, we do acknowledge our staff member matched your tone and became irate. This is something we have addressed internally and would like to apologise for because we aim to set the standards for service in this industry regardless of the situation. We can provide evidence of any of this upon request.
We are glad to hear that you were able to organise cheaper transport. Unfortunately, on this occasion we had limited available, meaning we weren't able to price as competitively as usual.

Kind regards

Joseph

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