Gocycle No Thanks!GXi 915716 What went wrong? After six years my 6000€ bike collapsed and due to missing parts couldn t get a decent repair in Germany. Add all the hazzles and troubles to... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Kompetenter, schneller und freundlicher Service, wie man es sich besser nicht wüsnchen kann! Meine defekte Federgabel wurde nach Ablauf der Garantie beim Hersteller eingeschickt und über Garantie repa... もっと見る
J’avais un Gocyle GX qui a cassé à plusieurs reprises (axe de guidon cassé deux fois, moyeu arrière, pédalier défoncé). Les frais d’envoi sont importants, entre 70 et 100 € par envoi et par retour. De... もっと見る
Support of my GoCycle G4 purchase has been efficient and the product is top quality. My learning curve is slower. New to electric bikes and app features. Some YouTube training might help with ramping... もっと見る
企業情報
当該企業による記述
They say you can’t reinvent the wheel or improve the design of the bicycle. Gocycle did both. Ergonomic, elegant, lightweight, ingenious and fun. A talking point wherever it goes.
連絡先
Unit 30, Barwell Business Park, KT9 2NY, Chessington, 英国
- +44 (0) 203 044 2120
- customerservice@gocycle.com
- gocycle.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 14%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very good amazing service thank you
Chuck from Freedom Folding bikes is an…
Chuck from Freedom Folding bikes is an awesome dealer. Knowledgeable, informative, helpful.
I received a mis-dropped FedEx Delivery…
I received a mis-dropped FedEx Delivery of one of your bikes.. after weeks of it sitting with no pick up I tried to register it - it was listed as stolen - I replied that it was not and that you should contact me to arrange pick up....... and nothing - zero - zip - nada -

Gocycle からの回答
Bonjour,
Bonjour,
Suite à un problème sur le transport de mon G4 au retour d'un SAV dans les ateliers Gocycle d'Amsterdam concernant un reglage de transmission (vélo qui avait seulement 2 mois) Gocycle à procédé au changement de mon G4 en le remplaçant par un neuf.
La qualité de ce fabriquant de cycle est au top et le matériel et ses composants sont vraiment du très au de gamme.
Je recommande...
Gerri was Extremely helpful
Gerri was Extremely helpful. She is a real keeper. Keep her around!
TOP SALEMAN EVER
HENRY THE SALES MANAGER FROM FULLY CHARGED WHO SOLD US THE BIKE AND CAME AND SET IT UP WAS FANTASTIC. A TRUE HERO AND UNIQUE AMBASSADOR FOR THE BRAND. BRAVO. GO GO HENRY
Gocycle is an excellent bicycle
Gocycle is an excellent bicycle. It is really a pleasure to ride. I love my Gocycle. The downside is that it is expensive and I wish it had more luggage carrying capability for groceries and everyday errands.
The Gocycle G4 is a great bike
The Gocycle G4 is a great bike, really well designed and manufactured. The whole experience has been great, particularly picking the bike up from The Cycle Agents in Hitchin. I felt like I had made the best purchase. Now using the bike daily and LOVE IT!
Great company great product
Good looking bike. Well designed.
Folding bikes don’t tend to be good looking but this one is with great finish to all elements. Once ordered the bike arrived in less than 48 hours with very sturdy reusable boxing. The folding design is straightforward and robust, the electric motor is quiet with plenty of pull, the brakes are strong and located in the hub which keeps the wet off. Lights are great, mudguard at the front is extra long to limit spray on the frame and stand. The stand is brilliant and a great addition. The fat tyres really absorb rough surfaces. The chain is totally enclosed so it stays clean and the three gears are enough surprisingly. The bike is light for an electric bike and there’s some nice thought gone into how it folds. Got my head round the app once I followed the very specific set up procedure for the bike, which includes registration with Gocycle. Hopefully I’ll get many years of pleasure from it.
Purchase of GoCycle
This is my second GoCycle I’ve been very impressed with it, probably the best folding E-bike.
My experience overall has been very good and professional.
Pleasantly surprised by the versatility of Gocycle 4
The Gocycle 4 arrived very quickly with no damage. The packaging was superb and easy to undo. The bike itself was in perfect condition and easy to assemble.
After charging it I took it for a fairly steep test ride up our local hills and was very impressed by it’s motor help but also the comfort and ergonomics. I wouldn’t recommend it on rough tracks due to the small wheels but on hard track it was fine. Overall very pleased and looking forward to my commute and country rides.
Soddisfatto dell'acquisto
Soddisfatto dell'acquisto, bicicletta veramente funzionale ed esteticamente curata
Outstanding appearance
Outstanding appearance. 10 second fold up time. Super light weigh at 39 pounds. Can store in a RV shower! I live in an extremely hilly area. Many grades over 15%. The G4i is a beast and climbs them without a problem. Yesterday, (11-17-23)I rode thru this hilly area, 18 miles in 59 minues and had 40% battery in reserve. G4i exceeds my expectation. Cost is worth it.
Very helpful staff
Update: Not available the app for Android
Not available the app for Android! Seems that the app has not been updated and it cannot run with recent versions of Android.
Need to update my review as Gocycle in a few days fixed the bug and updated the App version. Everything is working well.

Gocycle からの回答
Excellent approach and after sales support
I was not the easiest case for the GoCycle business but I had the best experience with the personnel that handled my case and all other tech people during my familiarization period and beyond. Far better than a physical shop :-)
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