GOGO Boilers supplied and installed our new boiler to our complete satisfaction. They were an absolute pleasure to deal with. They were professional, reliable and efficient from start to finish. We've... もっと見る
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Bought a new boiler last year from Go Go, a very local firm to where we live. Good boiler, 15 year parts and labour warranty which is peace of mind. Just had the first service which went fine too. Pol... もっと見る
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After dealing with a cowboy gas engineer following an emergency call out on Easter Monday we were told we needed a new boiler as ours was beyond repair. We’d had a couple of companies visit to quote a... もっと見る
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professional, honest and efficient. i was recommended gogo after getting a few extortionate quotes from other companies for a new boiler installation. british gas + pimlico quoted me £5-6k for manadat... もっと見る
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企業情報
当該企業による記述
GOGO Boilers are a family run business where quality of service and the needs of the customer always come first. With the absolute commitment of our staff, we aim is to meet your needs and make a positive contribution to your energy efficiency. With over 35 years of specialist industry experience we have provided a wide range of services including boiler installation, servicing, breakdown and repairs. We can also provide landlord gas safety certificates, power flushing and many other services. Our engineers are fully Gas Safe registered and trained to the highest standard of customer service to ensure we can maintain and repair heating and boiler equipment of all types, make and age at competitive prices. We specialise in the installation of a vast array of products to suit every budget, with finance package options available to help that unexpected expense become a lot more manageable at a time of need.
連絡先
344 Footscray road , SE9 2EB, New Eltham , 英国
- 0203 137 6440
- marketing@gogoboilers.co.uk
- gogoboilers.co.uk
4.6
優良
382件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 75％に回答しています
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この企業のTrustpilot 利用方法
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Best boiler service in SE London
It has been a few years already that we are using the services provided by Gogo Boilers. The company is the best in our area, always providing top service. Everybody is super helpful and nice.
2023年12月5日
自発的なレビュー
GoGo Boilers Plumbing and Heating からの回答
Thank you so much for taking the time to share your wonderful experience with us. We truly appreciate your kind words and are thrilled to hear that you have been consistently satisfied with our services over the past few years.
Your positive feedback serves as a great motivation for our team to continue delivering exceptional service in the future. We are grateful for your continued support and trust in our company.
Best regards,
Customer service department
Excellent service and customer care
2023年12月6日
自発的なレビュー
GoGo Boilers Plumbing and Heating からの回答
Thank you so much for your kind words! We greatly appreciate your feedback and hope to have the pleasure of serving you again in the future.
Best regards,
Customer service department
Excellent service
Excellent service - old boiler broke down an engineer came to inspect same day and new boiler installed and up and running two days later.
2023年11月30日
自発的なレビュー
GoGo Boilers Plumbing and Heating からの回答
Thank you for your kind review! We are thrilled to hear that you were satisfied with our service. Our team always strives to provide timely and efficient solutions to our customers, and we're glad we were able to quickly address your boiler issue and install a new one.
If you have any other questions or need further assistance, please feel free to reach out. We value your feedback and look forward to serving you again in the future.
Kind regards,
Customer service department
Excellent service and very helpful
Excellent service and very helpful, thank you Dave T 👍
2023年12月4日
自発的なレビュー
GoGo Boilers Plumbing and Heating からの回答
Thank you so much for taking the time to leave such a kind review for our services. We are thrilled to hear that you had an excellent experience and found our team to be helpful.
Kind regards,
Customer service department
GoGo Boilers Plumbing and Heating からの回答
Thank you so much for your kind words and positive review! We greatly appreciate your feedback and are thrilled to hear that you were satisfied with our boiler service.
Best Regards,
Customer service department
Excellent service provided by Gabby who…
Excellent service provided by Gabby who installed a replacement kitchen tap and levelled up the waste pipe under the sink. I have used GoGo boilers several times as they are local, fairly priced and do an excellent job each time.
2023年11月20日
自発的なレビュー
GoGo Boilers Plumbing and Heating からの回答
Thank you so much for your kind feedback and for choosing us for your plumbing needs! We're thrilled to hear that Gabby provided excellent service and took care of your kitchen tap replacement and waste pipe leveling. We take pride in offering quality workmanship and fair pricing to our local customers.
If you ever need any further assistance, please don't hesitate to reach out. Thanks again for your support!
Kind regards,
Customer service department
very quick response time
very quick response time, job done, very tidy, good price.
2023年11月2日
自発的なレビュー
GoGo Boilers Plumbing and Heating からの回答
Thank you so much for your kind review! We're thrilled to hear that you were satisfied with our quick response time, completion of the job, and attention to tidiness. Providing excellent service at a fair price is our priority, and we're glad that we could meet your expectations. If you ever need assistance again in the future, please don't hesitate to reach out!
Kind regards,
Customer service department
Me and my mum and niece in last three…
Me and my mum and niece in last three months had 3 boilers fitted by gogo boilers Steve sorted out great service and price job well done
2023年11月22日
自発的なレビュー
GoGo Boilers Plumbing and Heating からの回答
Thank you so much for your positive review! We're glad to hear that you and your family had a great experience with us. We strive to provide excellent service and reasonable prices for all our customers. If you have any more questions or need assistance in the future, please don't hesitate to reach out to us. Thanks again!
Kind regards,
Customer service department
Update on review 16.11.23
I cannot believe the reviews are so positive for this company. My experience is that I have wasted two days on this company. Day 1 received a quote from Sharon for a service and Trv replacement. So far so good. Engineer booked in between 12 onwards. I phoned at approx 15.00 and Steve informed me that engineer would be with me in 15 minutes. At 16.00 Sharon
phoned to say that engineer was stuck in Maidstone. So I said not a problem we would book for the next day.
2nd day. I rang at approximately 14.00 and Steve said that the engineer would be with for 16 00 - 17.00. suffice to say he did not arrive. No update, no callback and certainly no customer service. I did ring after 17.00 but as yet no response. Please be aware of the level of the lack of customer service. This has no reflection on the engineers as I never actually got to see one!!!!
Update on review:
Steve rang me to apologise for the lack of service. Partly due to workload on the days. I did explain to Steve that an update would have been appropriate on both days. Steve has now rectified the issue by having Richard and Gabby come around and service my boiler and replace my Trv. Both were professional and courteous. Thank you. We got there in the end .
2023年11月14日
自発的なレビュー
GoGo Boilers Plumbing and Heating からの回答
Hello Mr Adams,
Thank you for your update on the previous review. We apologise for the inconvenience and lack of communication you experienced, such incidents are highly unusual and do not align with our standard of customer care. We are glad to hear that Steve reached out to apologise and that Richard and Gabby were able to provide the necessary service to your satisfaction, which was carried out free of charge.
We greatly appreciate your understanding throughout this process and we hope that we can regain your trust and continue serving you in the future. Please do not hesitate to reach out if you have any further queries or need any assistance.
Thank you once again for bringing this matter to our attention and giving us the opportunity to rectify it. We look forward to better serving your needs in the future.
Kind regards,
Customer service department
GoGo Boilers Plumbing and Heating からの回答
Thank you so much for taking the time to leave us a review. We really appreciate it! Your kind words mean a lot to us and we're glad to hear that you enjoyed your experience.
Kind regards,
Customer service department
GoGo Boilers Plumbing and Heating からの回答
Thank you so much for taking the time to leave a kind review! We are thrilled to hear that you had a great experience with Gabby and look forward to serving you again in the future. I will make sure to pass your comments on to Gabby.
Kind regards,
Customer service department
Brilliant fast a reliable service - Even for a weekendd
Previous trades left out boiler not working (last trades took over a month).
Operative Steve came out Saturday afternoon, identified the issue and return within 24hours with the right part and got the boiler correctly running.
2023年10月28日
自発的なレビュー
GoGo Boilers Plumbing and Heating からの回答
Thank you so much for taking the time to write such a lovely review about our service. Your kind words mean a lot to us and we are thrilled to hear that you had a positive experience.
Kind regards,
Customer service department
Engineer was very pleasant and…
Engineer was very pleasant and efficient did a good job of servicing my boiler would recommend Gogo
2023年10月25日
自発的なレビュー
GoGo Boilers Plumbing and Heating からの回答
Hello,
Thank you so much for taking the time to leave such a wonderful review! Reading feedback like this is the perfect motivation for us to keep doing what we do.
Kind regards,
Customer service deparmtnet
Highly recommend
Steve was brilliant. He went above and beyond to ensure he fixed our boiler before he left. We had an engineer from a different company before that and only found a problem with the fan, whereas Steve found all the problems and fixed them. Thank you Steve.
O
Swanscombe
2023年10月25日
自発的なレビュー
GoGo Boilers Plumbing and Heating からの回答
Hello Oscar,
Thank you so much for taking the time to write such a kind review and we really appreciate it. It means a lot to us to hear that you had a positive experience.
It is always our goal to provide top-notch service.
I will make sure to pass your comments on to Steve.
Kind regards,
Customer service department
Excellent boiler service, website and customer contact
So relieved to have found a professional and reliable plumbing and heating company after the last one went out of business. This morning Dave T called to let me know he was on his way and did a thorough job of servicing our 10 year old boiler giving clear recommendations in the A4 document he left with me. A huge thank you to Go Go Boilers and to Yulia for booking the service after I completed the form on their website.
2023年10月25日
自発的なレビュー
GoGo Boilers Plumbing and Heating からの回答
Hello Mrs Hateley,
Thank you so much for taking the time to leave such a kind review! We truly appreciate your feedback and are delighted to hear that you had a positive experience. I will make sure to pass your comments on to the team. Thank you once again for your kind words and for choosing us as your service provider!
Kind regards,
Customer service department
Broker boiler on a Sunday
Rang round several plumbers on a Sunday and no joy, then I found gogo boilers and they were able to come out straight away. Steve arrived within the hour and replaced my pump. Was very polite and tidy, would highly recommend this company. I thought the price was very reasonable considering it was a Sunday.
2023年10月22日
自発的なレビュー
GoGo Boilers Plumbing and Heating からの回答
Hello Mr Short,
Thank you so much for taking the time to leave such a kind review. We very much appreciate your feedback and are thrilled to hear that you enjoyed your experience with us. It is always our goal to provide exceptional service to our customers, and we are happy to hear that we were able to meet your expectations.
I will make sure to pass your comments on to Steve.
Kind regards,
Customer service department
Amazing service from start to finish
I have had problems with my boiler for the last 3 month 3 different engineers attended from other suppliers even a Bosch Engineer. Took the call to use Go Go. best decision I have ever made the Engineer Richard took time to look at my boiler and found the problem saving me the cost of a new boiler. I was in for a new boiler but the testing process from front of house to the Engineers found out it was a new pump, once this Worcester gives up I will be back for a new boiler from Go Go . thank you sales team, front of house, Gabby and Richard an amazing Service. You should use this company.
2023年10月16日
自発的なレビュー
GoGo Boilers Plumbing and Heating からの回答
Hello Mr Harrison,
Thank you so much for taking the time to leave such a kind and thoughtful review! We really appreciate your feedback and are thrilled to hear that you enjoyed your experience with us.
We strive to provide the very best service to all of our customers, and your review is a great motivation for our team to keep up the good work. Thank you for choosing us!
Kind regards,
Customer service department
The technician arrived latter than…
The technician arrived latter than expected however on his arrival he proceeded to carry out the service. Once The service was completed The technician asked if I wanted to add an inhibitor to the boiler water for an additional £95, which I agreed to. All paperwork was completed satisfactory. The inhibitor cost was more then the service.
2023年10月3日
自発的なレビュー
GoGo Boilers Plumbing and Heating からの回答
Hello Mr Morris,
Thank you for taking the time to leave a review. We apologise for any inconvenience caused by the engineer's delayed arrival. However, we are glad to hear that the service was completed to your satisfaction and that all the paperwork was completed satisfactorily.
Regarding the inhibitor cost, we apologise if you feel it was expensive. The cost of the inhibitor can vary depending on the type and amount used, but we can assure you that it is an important component to maintain the longevity and efficiency of your boiler.
Thank you again for your feedback and we hope to continue providing you with top-notch service in the future.
kind regards,
Customer service department
Gabby was excellent
Gabby was excellent! Fixed the toilet and kitchen sink quickly and efficiently, she gave great advice and we would ask to use her again.
2023年10月4日
自発的なレビュー
GoGo Boilers Plumbing and Heating からの回答
Hello Mrs Overfield,
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience and appreciate you taking the time to leave a review. It means a lot to us. I will make sure to pass your comments on to Gabby.
Kind regards,
Customer service department
GoGo Boilers Plumbing and Heating からの回答
Hello Mrs Walker,
Thank you so much for the kind words and for taking the time to write a review. Your feedback is greatly appreciated.
Kind regards,
Customer service department
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