deposits instant. cashouts 5 to 7 days. bonus terms in 3 places with 3 figures that do not match. documents wanted after the request rather than before... the slots are the only part behaving... ãã£ãšèŠã
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on a phone this is a deposit machine and not much else... no document upload, no spend export, no self exclusion, and a cashier that loses the form if you rotate the screen. the slots run beautifully... ãã£ãšèŠã
Katie said the payout had gone, then Dan said it was still sat unapproved, then the account page said approved and paid, all inside one afternoon. who are you meant to believe when three of them see o... ãã£ãšèŠã
the pattern across 3 months is that anything which takes money off you is instant and anything which returns it goes under review. i have the deposit and cashout dates written down and nobody disputes... ãã£ãšèŠã
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ãã®äŒæ¥ã®Trustpilot å©ç𿹿³
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three days
three days, four chat messages, one email that never arrived, and the £95 cashout is still sitting in pending. the money has not left, it has not stayed, it just hangs there.
deposit page blank in Firefox
deposit page blank in Firefox
deposit page fine in Chrome
same laptop, same evening, same account
nobody on chat could tell me which browsers are supported
is that written down anywhere on the site?
checked the pending cashout on my lunchâŠ
checked the pending cashout on my lunch again, day 6
the slots are quick, the deposits are quick, the chat answers inside 2 minutes
none of that helps when my own £95 sits in the same status all week with no update
the app let me claim two offers at onceâŠ
the app let me claim two offers at once and then voided both of them for it, along with £52 of winnings, and the rule about one active bonus at a time only appears on the desktop version of the promotions page!
position 14 in the queue at half eight
position 14 in the queue at half eight, position 11 at nine, then back to 19 with no explanation at all. gave up on it in the end and the bonus question is still unanswered.
the same eight slots have been in theâŠ
the same eight slots have been in the popular row since february. i know because i have been playing here since then, and two of the eight have not been playable on my account for a month of that.
games are fine
games are fine, no issue there. the £52 payout requested on the friday did not land until the thursday after, and the estimate on screen said two working days the whole time.
the tools are there and the deposit capâŠ
the tools are there and the deposit cap has held every week since March, which i will give them. everything else is guesswork, because the spend page shows 30 days, gives no totals at all and cannot be exported.
the document upload rejects anythingâŠ
the document upload rejects anything over 5mb and every photo my phone takes is bigger. no compression, no camera option in the app, and no mention of the limit until the KYC upload fails on you.
bro i almost hit the mega but the lastâŠ
bro i almost hit the mega but the last wheel shifted by like half a millimeter. i am physically ill
why do i always get the best cards whenâŠ
why do i always get the best cards when I'm playing with literal pennies? the moment I raise the bet... trash
the slot machine sounds are lowkey fireâŠ
the slot machine sounds are lowkey fire though? like why is the bonus music a whole club banger
i swear my lucky socks have a 0%âŠ
i swear my lucky socks have a 0% success rate. time to throw them out and gamble naked (i joke... unless)
that moment of pure silence when theâŠ
that moment of pure silence when the crash game drops at 1.01x. literally everyone got cooked
my brain
my brain: "one more spin" my wallet: "please i'm begging you stop" me: *clicks spin*
just spent my last $4 on a mega spin..
just spent my last $4 on a mega spin... and got nothing. back to the grind i guess
why does roulette feel so personal
why does roulette feel so personal? like the ball specifically avoided my number out of spite
okay but a $5 win after losing $80 isâŠ
okay but a $5 win after losing $80 is still technically a win. positive vibes only guys
the dealer's face when they pull fiveâŠ
the dealer's face when they pull five cards to get 21... they aren't even real and i still feel judged
poker night with the boys online and iâŠ
poker night with the boys online and i accidentally folded pocket aces because my food delivery arrived. pain
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