Graywind Customer Service is outstanding. I ordered 2 different vertical blinds for my living/dining rooms and installed them myself. The dining room went up flawlessly and the quality of the material... ãã£ãšèŠã
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2nd order from Greywind. This time black out panels for slider in MBR. Measure twice, order once. Will order again from this company for future window covering needs.
Overall I love the blinds and excellent customer service - replies promptly. However, the ordering of a replacement motor proved to be quite cumbersome. It took me several days to order a new mot... ãã£ãšèŠã
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These curtains are exceptional. My husband and his brother were able to watch the videos to install them and then I was able to hook them up to our Google home. We purchased them for our bedroom 3 y... ãã£ãšèŠã
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Graywind refines window treatments where innovation meets aesthetics. Beyond decoration and function. Founded in 2016, Graywind was born from a vision to give windows more than function. By blending smart innovation with refined design, our shades shape how light flows and how homes breathe, while harmonizing with furniture and interiors to create a timeless aesthetic. Every piece carries a sensibility that turns living spaces into expressions of intimacy and beautyâbecause when Light Flows, Life Feels.
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SUITE 290, 4699 OLD LRONSIDES DRIVE, 95054, SANTA CLARA, ç±³åœ
- (888) 458-0772
- service@graywind.com
- graywind.com
4.7
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I needed something to cover a 8ft x 8ftâŠDoor
I needed something to cover a 8ft x 8ft sliding door. Possibilities were not plentiful or cheap. But I found Graywind online and the process was easy and far less pricey than my other options. I got smart vertical blinds 108" wide and 99" tall. They are controlled with a remote control or your voice. They are perfect. All light, some light or blackout. All by pushing a button. Quality is excellent and setup was a breeze... Will Definitely be back to Graywind!
2026幎4æ21æ¥
Graywind ããã®åç
Dear SneadïŒ
Thank you for such a detailed and thoughtful review!
Weâre so glad you found us and that we could provide a more affordable solution for your. Itâs great to hear the smart vertical blinds fit perfectly and that youâre enjoying the flexibility of remote and voice controlâconvenience really makes a difference!
We especially appreciate your kind words about the quality and easy setup. Thatâs exactly the experience we aim to deliver.
Thanks again for choosing Graywind!
Best regards
Graywind
LOVED IT!!
LOVED IT!!
They checked and re-checked my custom order, which is great because they caught my multiple mistakes. And we loved the finished product.
Reasonably easy to self-install.
2026幎4æ9æ¥
Graywind ããã®åç
Dear RegïŒ
Thank you so much for your wonderful feedback! Weâre really glad our team help catch those detailsâgetting everything just right is always our goal.
Itâs great to hear you love the finished product and found the installation reasonably easy as well. If you ever need any assistance, weâre always here to help.
Best regards
Graywind team
Warranty honored
My original blind failed within the warranty time period and I did get a replacement within 3 weeks.
2026幎4æ20æ¥
Graywind ããã®åç
Dear SallyïŒ
Thank you for your feedback and for giving us the opportunity to make things right.
Weâre sorry to hear that your original blind experienced an issue, but weâre glad we were able to provide a replacement within the warranty period and get it to you as quickly as possible.
Your patience and understanding are greatly appreciated. If thereâs anything more we can do to improve your experience, please donât hesitate to let us knowâweâre always here to help!
Best regards
Graywind team
Pleased with quality and performance
Product received in a timely manner. My installer was impressed with the quality of the product, starting with the packaging. We are very pleased with the fit and operation of our power up/power down shade. In fact we are considering a secoind purchase for another room.
2026幎4æ9æ¥
Graywind ããã®åç
Dear DennisïŒ
Thank you so much for your kind feedback! Itâs great to know the fit and operation of your power up/power down shade met your expectations. We truly appreciate your support and would be happy to assist you with your next purchase for another room!
Best regards
Graywind team
Excellent customer service, quality, and pricing
This is my go-to source for window dressings, thanks to outstanding customer service, quality craftsmanship, and competitive pricing.
2026幎4æ20æ¥
Graywind ããã®åç
Dear my customer,
Thank you so much for your continued trust and support! Itâs wonderful to hear that our customer service, craftsmanship, and pricing have met your expectations. Your feedback truly means a lot to us, and we look forward to serving you again.
Best regards
Graywind team
The measurements were precise and itâŠ
The measurements were precise and it works great. This is a completely custom window, it's a half crescent plus another foot or so. They ask for all the right measurements and it fit perfectly.
2026幎2æ2æ¥
Graywind ããã®åç
Dear Pierce,
Thank you so much for your wonderful feedback! Weâre delighted to hear that the measurements were precise and that everything fits perfectly.
Itâs great to know our measurement guidance helped ensure a perfect result. We truly appreciate your support and look forward to assisting you again in the future!
Best regards
Graywind team
Excellent customer service
Excellent customer service! I ordered roller shades that rolled the wrong way. They were super supportive of helping understand how to reverse the roll to fix my delimma. When I place a second order, they were able to pull my previous order to be certain that my new order matched the previous one.
2025幎12æ8æ¥
Graywind ããã®åç
Dear BarbieïŒ
Thank you so much for your thoughtful review! Weâre really glad we could help you resolve the rolling direction issue and get everything working just right.
Itâs also great to hear that your second order matched perfectly with your previous oneâthatâs exactly the experience we aim to provide. Your support means a lot to us.
Any more question, please contact us freely. Thanks.
Best regards
Graywind team
Good quality blinds (HomeKitâŠ
Good quality blinds (HomeKit compatible) and good service
2026幎2æ19æ¥
Graywind ããã®åç
Dear Joe,
Thank you for your kind feedback! Weâre glad to hear that youâre happy with the quality of the blinds.
Itâs also great to know that our service met your expectations. We truly appreciate your support and look forward to serving you again in the future!
Best regards
Graywind team
On time and as per the spec
2025幎9æ10æ¥
Graywind ããã®åç
Dear Priya,
Thank you for your kind feedback. Any further question, please contact us freely. Have a nice day!
Best regards
Graywind team
The brackets that were given donâtâŠ
The brackets that were given donât accommodate the solar panels sold to us. Everything else was pretty good so far
2026幎4æ15æ¥
Graywind ããã®åç
Dear Carolina,
Thank you for your feedback, we sincerely apologize for the inconvenience, our support team will contact you by email to assist you with a suitable solution.
Best regards
Graywind team
The Blinds are Excellent Quality
The order was easy to enter and complete. I had a few questions that were answered quickly. Everything arrived and worked great. The shades are excellent quality.
2026幎4æ15æ¥
Graywind ããã®åç
Dear Lou,
Thank you for your kind feedback! Weâre glad to hear that the ordering process was smooth and that your questions were answered promptly.
Itâs great to know everything arrived in good condition and worked perfectly. Weâre especially pleased that youâre happy with the quality of the shades.
We truly appreciate your support and look forward to serving you again!
Best regards
Graywind team
Graywind ããã®åç
Dear MichaelïŒ
Thank you so much for your recommendation and kind feedback! Weâre thrilled to hear that the product exceeded your expectations.
Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to serving you again in the future!
Best regards
Graywind team
Excellent Product and Customer Service
Excellent customer service and quality product. Specifically, Iris, Customer Service, was most understanding and accommodating.
2026幎2æ10æ¥
Graywind ããã®åç
Dear John,
Thank you very much for your kind review and support! Weâre delighted to hear that you are satisfied with the product quality and our customer service. Weâre especially happy to know that Iris was able to assist you in a helpful and accommodating way.
We will be sure to pass your compliments to Iris and the team. Your feedback means a lot to us, and we look forward to serving you again in the future!
Best regards
Graywind team
Quality Product. Great Customer Service/Support
I've ordered about 5 blinds from Graywind thusfar and every order has been perfect. I love the quality of their blinds and their customer service has been responsive and helpful.
2026幎4æ7æ¥
Graywind ããã®åç
Dear MichelleïŒ
Thank you so much for your continued trust and support! Weâre truly delighted to hear that every one of your orders has been perfect and that you love the quality of your blinds.
It also means a lot to know our customer service team has been responsive and helpful throughout your experience. Weâll keep working hard to maintain this level of quality and service for you.
We look forward to serving you again on your next order!
Best regards
Graywind team
Had issues with 2 solar panels andâŠ
Had issues with 2 solar panels and customer service was prompt and replaced the solar panels quickly and even followed up if they were working. Great company would shop there again.
2026幎4æ13æ¥
Graywind ããã®åç
Dear Michelle,
Thank you so much for your kind feedback. We are glad to hear that you are satisfied with us. Please contact us freely if you need any more assistance in future.
Best regards
Graywind team
Graywind first order shipped out andâŠ
Graywind first order shipped out and arrived promptly but the panel fabric could be seen through so I sent an email to see what could be done. They replied back with some fabric and colors I like. Up picked a dark gray color , they sent. An email with a very reasonable fee to order the new panels and received the order in 4days. The panel kit is easy to install, everything is well packed and when installed looks amazing and so easy to open and close!
My new home came with vinyl blinds , I will replace with the panel blinds and these panel binds can be installed over the existing blinds which gives me more options for Arizona sun and heat. This order is for a sliding glass door and I didnât like typical vertical blinds because you have to pull a cord to open and close and a stick to turn to angle them. The panels are opened and closed with ease. Also have a remote controlled option but really donât need it. I really like the look of the panels, they look modern and clean!
2026幎4æ4æ¥
Graywind ããã®åç
Dear MichaelïŒ
Thank you so much for your thoughtful and detailed review! Weâre really glad to hear that youâre happy with both the product and our service.
We appreciate your patience regarding the initial fabric issue, and weâre pleased we could quickly provide alternative options that better suited your preference. Itâs great to know the new panels arrived promptly and met your expectations.
Weâre especially happy to hear that you found the panel kit easy to install and that it works well for your sliding glass door. Your feedback about the modern look and ease of use compared to traditional vertical blinds means a lot to us.
Thank you again for choosing Graywind. We look forward to helping you with the rest of your window treatments in your new home!
Best regards
Graywind team
I bought the battery operated blindsâŠ
I bought the battery operated blinds for my arched window, high above my reach. My blinds are GREAT! Pretty easy for my handyman to install and they work great. And the company answered all my questions right away!
2026幎4æ10æ¥
Graywind ããã®åç
Dear BettyïŒ
Thank you for your nice feedback. Have a nice day!
Best regards
Graywind team
Always great customer service
Always great customer service, very responsive! Thank you!
2026幎4æ10æ¥
Graywind ããã®åç
Dear SueïŒ
Thank you for your kind feedback. Real happy to hear that. Please contact us freely if you need any more assistance in future.
Best regards
Graywind team
Fabulous experience
Fabulous experience, the folks we worked with were highly responsive and helpful, the zebra and panel blinds we ordered were a perfect fit.
2026幎1æ31æ¥
Graywind ããã®åç
Dear KP,
Thank you so much for your kind feedback. Real happy to hear that. Please contact us freely if you need any more assistance in future.
Best regards
Graywind team
The instructions were easy to followâŠ
The instructions were easy to follow and the blinds are exactly what I was looking for, I love my new blinds!!
2026幎3æ4æ¥
Graywind ããã®åç
Dear Ali,
Thank you for your feedback, we are glad to gear that you love it.
Have a nice day!
Best regards
Graywind team
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