Graywind Customer Service is outstanding. I ordered 2 different vertical blinds for my living/dining rooms and installed them myself. The dining room went up flawlessly and the quality of the material... ãã£ãšèŠã
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2nd order from Greywind. This time black out panels for slider in MBR. Measure twice, order once. Will order again from this company for future window covering needs.
Overall I love the blinds and excellent customer service - replies promptly. However, the ordering of a replacement motor proved to be quite cumbersome. It took me several days to order a new mot... ãã£ãšèŠã
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These curtains are exceptional. My husband and his brother were able to watch the videos to install them and then I was able to hook them up to our Google home. We purchased them for our bedroom 3 y... ãã£ãšèŠã
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Graywind refines window treatments where innovation meets aesthetics. Beyond decoration and function. Founded in 2016, Graywind was born from a vision to give windows more than function. By blending smart innovation with refined design, our shades shape how light flows and how homes breathe, while harmonizing with furniture and interiors to create a timeless aesthetic. Every piece carries a sensibility that turns living spaces into expressions of intimacy and beautyâbecause when Light Flows, Life Feels.
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SUITE 290, 4699 OLD LRONSIDES DRIVE, 95054, SANTA CLARA, ç±³åœ
- (888) 458-0772
- service@graywind.com
- graywind.com
4.7
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Great product
Efficient communication, high quality product. Highly recommended & beautiful ð
2026幎2æ2æ¥
Graywind ããã®åç
Dear Lisa,
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, feel free to reach out anytime.
Best regards
Graywind Team
Great customer service
Great customer service, they doubled checked with me on my measurements when there was a question. The sliding shades are high quality with a contemporary look. We love them! Shades arrived within promised time, and we got several updates.
2026幎2æ12æ¥
Graywind ããã®åç
Dear Eric,
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, feel free to reach out anytime.
Best regards
Graywind Team
Quality products backed up great customer service
Good quality products, easy set-up and awesome customer service. The roller and shangri-la blinds I ordered came in perfect and set-up was a breeze. Customer service was very responsive with any questions or help I needed.
2026幎2æ23æ¥
Graywind ããã®åç
Dear Tanu,
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, feel free to reach out anytime.
Best regards
Graywind Team
Very responsive to questions and goodâŠ
Very responsive to questions and good quality control. They caught a number of problems that I had created and fixed them before we went forward with a product. The product worked great and still works great in the house. Very happy at the reasonable cost and great product.
2026幎2æ2æ¥
Graywind ããã®åç
Dear Julie,
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, feel free to reach out anytime.
Best regards
Graywind Team
Highly recommend Graywind!
Weâve purchased a total of seven motorized shades from Graywind in the last two or three years and theyâve been great!! I especially like the option of charging them with a charging cable, but for some we had to get a solar panel for charging. Those are newer so I hope they will work effectively. Weâve needed customer support and technical support from Graywind and they are fantastic about responding and resolving issues!! The shades are great quality and look very nice in our home. Also so functional.
2026幎2æ10æ¥
Graywind ããã®åç
Dear Darcey,
Thank you so much for your sincere feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, feel free to reach out anytime.
Best regards
Graywind Team
Graywind ããã®åç
Dear,
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, feel free to reach out anytime.
Best regards
Graywind Team
Great experience
Great experience. Nice quality and fit .
I will be purchasing more in the future.
2026幎4æ2æ¥
Graywind ããã®åç
Dear Gary,
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades.
If you ever need assistance or plan to add more smart shades to your home, feel free to reach out anytime.
Best regards
Graywind Team
Great customer service
I decided to order a large quantity of blinds. The people at Graywind were available night/day to answer questions and help expedite the order. Great customer service service.
2026幎1æ15æ¥
Graywind ããã®åç
Dear Robin,
Thanks you for your sincere feedback, we are glad to hear that and commit to provide better service.
If you ever need assistance or plan to add more smart shades to your home, feel free to reach out anytime.
Best regards
Graywind team
Quality blinds, good experience
Outdoor remote control blinds came promptly, were easy to install, and work well. I was able to talk with them to confirm measurements. Would buy again
2026幎1æ15æ¥
Graywind ããã®åç
Dear ThesseïŒ
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades.
If you ever need assistance or plan to add more smart shades to your home, feel free to reach out anytime.
Best regards
Graywind Team
Graywind Does It All
Accurate descriptions, timely actions, excellent website, fast response times.
2026幎3æ4æ¥
Graywind ããã®åç
Dear RMïŒ
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades.
If you ever need assistance or plan to add more smart shades to your home, feel free to reach out anytime.
Best regards
Graywind Team
The blinds were of excellent quality
2026幎3æ6æ¥
Graywind ããã®åç
Dear FrancesïŒ
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades.
If you ever need assistance or plan to add more smart shades to your home, feel free to reach out anytime.
Best regards
Graywind Team
Great customer support and able to helpâŠ
Great customer support and able to help me out with issues promptly and re-ship the products
2026幎3æ31æ¥
Graywind ããã®åç
Dear Dileep,
Thank you for your kind feedback. We commit to serve our customers better.
Any more question, please contact us freely.
Best regards
Graywind team
Great experience with the team
Great experience with the team! Blinds are very nice and they arrived very quickly. One recommendation is to be sure to let the customer know that the blinds are already programmed. I did not know this and had to reprogram them myself.
2026幎2æ27æ¥
Graywind ããã®åç
Dear FredïŒ
Thanks a lot for your suggestion. We have upgraded the labeling to make it more clear for customers, and this issue will be completely resolved in the future. Thank you again and have a nice day!
Best regards
Graywind team
Love the blinds
Love the blinds, when I had a problem the Customer Service team was quick to respond and resolved my issue just as fast!
2026幎3æ27æ¥
Graywind ããã®åç
Dear WilliamïŒ
Thank you so much for your feedback. We commit to serve our customers better.
Any more question, please contact us freely.
Best regards
Graywind Team
Graywind ããã®åç
Dear Gail,
Thank you for acknowledging our work. We are so happy to make you satisfied with us.
Please contact us freely if you need in future. Thank you.
Best regards
Graywind team
The product itself is great quality andâŠ
The product itself is great quality and easy to install. I had to reach out for support and thatâs where the true wonder of this company came through. Their support is fantastic. I highly recommend the product and the support that Graywind offers
2026幎3æ24æ¥
Graywind ããã®åç
Dear JonathanïŒ
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, please contact us freely. Thanks.
Best regards
Graywind team
The blind is working excellently
The blind is working excellently. Also, the customer service has been excellent. I had an issue with understanding the remote. I was given assistance and it worked. There was also a follow up to be sure everything was working properly.
2026幎3æ13æ¥
Graywind ããã®åç
Dear Carlton,
Thanks a lot for your sincere feedback, we are so happy to make you satisfied with us.
Please contact us freely if you need in future. Thank you.
Best regards
Graywind team
Prompt replies
2026幎3æ13æ¥
Graywind ããã®åç
Dear Gail,
We commit to provide better products and better service. Any more question, please contact us freely. Thanks.
Best regards
Graywind team
The shade is more than I expected
The shade is more than I expected! It is beautiful, it works well and was easy to install!!!
2026幎3æ15æ¥
Graywind ããã®åç
Dear Patty,
Glad to hear that, this is real good news!
Any more question, please contact us freely.
Have a nice day!
Best regards
Graywind Team
Great customer service
Great customer service. Answered all questions and made whole experience easy.
2026幎3æ12æ¥
Graywind ããã®åç
Dear Matt,
Thanks for your sincere feedback, we commit to serve our customers better.
Any more question, please contact us freely.
Best regards
Graywind Team
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