Not only were the bikes packaged well, FedEx had absolutely destroyed the boxes, i thought for sure there would be damage. Not a scratch! Bikes are awesome! After a few days someone notices the rea... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I’m extremely happy with both the product and the customer service! The bike is fantastic, with great design and performance. When I needed replacement parts, the HappyRun team responded immediately,... もっと見る
Hey there Happyrun, so you mentioned in your reply that your going to expedite the shipment. And also very strange is all the emails we have been sending back and forth are all of a sudden gone. You g... もっと見る
You all have been great getting my happyrun G100 pro back up and running from the new throttle, new controller ( when new controller didnt have the same 4 pin connector for the pedal assist you sent m... もっと見る
企業情報
当該企業による記述
Provide a more enjoyable way by electric motor bike, HappyRun Sports!
連絡先
802 Echelon Ct, City of Industry, CA , 91744, CA, 米国
- +1 760 539 2103
- info@happyrunsports.com
- happyrunsports.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 77%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I love Happyrun's products
I love Happyrun's products. My G100 Pro is amazing. I have had a few issues with my bike, but Happyrun was quick to respond and sent me replacement parts through my warranty. Free of charge. It is a pleasure doing business with them.
Great assistance fast delivery and very…
Great assistance fast delivery and very good communication.
Great customer support
When I first received the bike there was an issue where when I applied the throttle it would work for a couple of seconds and then cut out. We thought maybe it was the front motor so they shipped a new wheel to me. It turned out it wasn't the issue. I was in the middle of moving so I didn't get back to the bike for over a month. I contacted customer service and they said they would ship me a new controller. Great service.
Had an issue with the bike
Had an issue with the bike. They walked us through the troubleshooting, found the problem and sent part along with clear instructions
4/5 ☆☆☆☆
Other than being a bit slow to respond they were incredibly helpful and attentive. My top battery fried on me and it was investigated and shipped within a week.
I’m really happy with the customer…
I’m really happy with the customer service from HappyRun. I recently had an issue with my e-bike, and their team was very helpful and took the time to help me figure everything out. They were responsive, respectful, and made sure my problem was taken care of. I really appreciate them standing behind their product and helping me when I needed it. Overall, I had a great experience with HappyRun and would definitely recommend them to anyone looking for an e-bike!
I got quick response from service
I got quick response from service. They sent me a new battery charger for no cost.
The service people sent pictures to help problem solve our issue.
They called to check in and help me out. We love the bike!
Anytime I have a problem with my bike
Anytime I have a problem with my bike, the HappyRun team is always so helpful in resolving the issue.
Quick responses for service issues
I recently bought a e bike that had a warped disk on the front wheel. It was a little disappointing, but I reached out to Happy Run to see how I could resolve the issue. Within 2 days they got back to me and sent me a replacement rotor. I am impressed by the responsiveness and I’m looking forward to replacing the rotor and enjoying the product! I think how I was able to get a response quickly was that I registered my bike on their website with my order number, emailed politely with a video of the issue, and responded back to their replies in a timely manner. I would recommend this company for e bikes, and even if the bike did not arrive in perfect condition, the customer service more than compensated.
Great company witha great product line
Great company witha great product line. Lost my keys and was able to verify and order a replacement set in 1 day. Super friendly, responsive and professional.
They replied to my last review making…
They replied to my last review making it sound like they would make it right. It was just for optics, they emailed promptly saying we’re on our own. Every component broke within a year. 108 hours of labor replacing parts. They said they “know it’s frustrating”.

Happyrunsports からの回答
Happyrun Sports makes the fastes most powerful e-motos.
Happyrun Sports makes the fastest most reliable E-Motos on the market, at a more than approachable price considering; I was surprised to find their customer support very responsive because when you launch a new product theres bound to be some hic ups but like I mentioned I found their support more than adecuate.
I cant wait to upgrade my entry level e-mto once the F 18 I got runs through my heavy paces, perhaps. HappyRun s Here!!!
The team has been great guys have been…
The team has been great guys have been wonderful. They helped me out tremendously when I had issues with the bike. They took care of everything no questions and helped me properly to get everything up and running. So far it’s been a pleasure and I highly recommend these guys along with the company to anyone looking to get a nice e-bike…..
The prompt service shows that they care…
The prompt service shows that they care about their customers for after sale support. I had a few issues with some components that failed, and since they were under warranty, I was sent replacements in a prompt manner. I really like the bikes.
Bike came in a timely fashion
Bike came in a timely fashion. Easy assembly and great ride. Customer service has been outstanding. Thank you for my bike I love it!
7 star bike on a 5 star scale
The Happy run G300 pro is a very high quality build. It's easy to see how it got its name as the "Tank". Makes my daily commute to work fun and enjoyable. The service I received was top notch. Friendly and helpful. They responded to my emails very quickly. Couldn't be happier with my experience.
Helpful Resolving Issue
I love thy bike so far. Happy Run has also been very helpful and responsive in resolving an issue with a broken tail light.
Once I contacted Happy Run my needs…
Once I contacted Happy Run my needs were immediately met, can’t thank the team enough.
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