Happyrunsports レビュー 

228
•
TrustScore 5段階評価の4

4.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Not only were the bikes packaged well, FedEx had absolutely destroyed the boxes, i thought for sure there would be damage. Not a scratch! Bikes are awesome! After a few days someone notices the rea... もっと見る

5つ星のうち5の評価

I’m extremely happy with both the product and the customer service! The bike is fantastic, with great design and performance. When I needed replacement parts, the HappyRun team responded immediately,... もっと見る

5つ星のうち2の評価

Hey there Happyrun, so you mentioned in your reply that your going to expedite the shipment. And also very strange is all the emails we have been sending back and forth are all of a sudden gone. You g... もっと見る

5つ星のうち5の評価

You all have been great getting my happyrun G100 pro back up and running from the new throttle, new controller ( when new controller didnt have the same 4 pin connector for the pedal assist you sent m... もっと見る

企業情報

  1. 電動機店

当該企業による記述

Provide a more enjoyable way by electric motor bike, HappyRun Sports!


連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

228件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 77%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(228)

過去12か月のレビュー数: 187件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I love Happyrun's products

I love Happyrun's products. My G100 Pro is amazing. I have had a few issues with my bike, but Happyrun was quick to respond and sent me replacement parts through my warranty. Free of charge. It is a pleasure doing business with them.

2026年9月18日
自発的なレビュー
5つ星のうち5の評価

Great customer support

When I first received the bike there was an issue where when I applied the throttle it would work for a couple of seconds and then cut out. We thought maybe it was the front motor so they shipped a new wheel to me. It turned out it wasn't the issue. I was in the middle of moving so I didn't get back to the bike for over a month. I contacted customer service and they said they would ship me a new controller. Great service.

2026年9月15日
自発的なレビュー
5つ星のうち4の評価

4/5 ☆☆☆☆

Other than being a bit slow to respond they were incredibly helpful and attentive. My top battery fried on me and it was investigated and shipped within a week.

2026年9月2日
自発的なレビュー
5つ星のうち5の評価

I’m really happy with the customer…

I’m really happy with the customer service from HappyRun. I recently had an issue with my e-bike, and their team was very helpful and took the time to help me figure everything out. They were responsive, respectful, and made sure my problem was taken care of. I really appreciate them standing behind their product and helping me when I needed it. Overall, I had a great experience with HappyRun and would definitely recommend them to anyone looking for an e-bike!

2026年9月16日
自発的なレビュー
5つ星のうち5の評価

Quick responses for service issues

I recently bought a e bike that had a warped disk on the front wheel. It was a little disappointing, but I reached out to Happy Run to see how I could resolve the issue. Within 2 days they got back to me and sent me a replacement rotor. I am impressed by the responsiveness and I’m looking forward to replacing the rotor and enjoying the product! I think how I was able to get a response quickly was that I registered my bike on their website with my order number, emailed politely with a video of the issue, and responded back to their replies in a timely manner. I would recommend this company for e bikes, and even if the bike did not arrive in perfect condition, the customer service more than compensated.

2026年9月15日
自発的なレビュー
5つ星のうち1の評価

They replied to my last review making…

They replied to my last review making it sound like they would make it right. It was just for optics, they emailed promptly saying we’re on our own. Every component broke within a year. 108 hours of labor replacing parts. They said they “know it’s frustrating”.

2026年9月14日
自発的なレビュー
Happyrunsports ロゴ

Happyrunsports からの回答

Hi Mason,

We’re sorry to hear that you remain disappointed with your experience, and we understand your concerns regarding the time and effort you’ve spent on your G70.

We would like to clarify a few details regarding your order and warranty coverage.

Your order was placed on July 25, 2025, with a 1-year warranty period, which has now expired. During the active warranty period, we previously provided replacement spare parts for the E3 error, including a replacement controller and sensor, at our expense.

Please also note that our warranty covers defective spare parts, but does not cover labor or installation charges. Therefore, the 108 hours of labor you mentioned are not covered under our warranty.

We understand that having to spend time and money maintaining the bike has been frustrating. However, as the warranty period has now expired, we are unfortunately unable to provide further free replacement parts or a free motor/wheel assembly under warranty.

If you are experiencing a new issue and need a replacement part, you are welcome to contact our support team. We can help identify the appropriate part and provide you with the available purchase options.

We appreciate you sharing your experience and hope this clarification helps explain our position regarding the warranty and the assistance previously provided.

5つ星のうち5の評価

Happyrun Sports makes the fastes most powerful e-motos.

Happyrun Sports makes the fastest most reliable E-Motos on the market, at a more than approachable price considering; I was surprised to find their customer support very responsive because when you launch a new product theres bound to be some hic ups but like I mentioned I found their support more than adecuate.
I cant wait to upgrade my entry level e-mto once the F 18 I got runs through my heavy paces, perhaps. HappyRun s Here!!!

2026年7月3日
自発的なレビュー
5つ星のうち5の評価

The team has been great guys have been…

The team has been great guys have been wonderful. They helped me out tremendously when I had issues with the bike. They took care of everything no questions and helped me properly to get everything up and running. So far it’s been a pleasure and I highly recommend these guys along with the company to anyone looking to get a nice e-bike…..

2026年9月10日
自発的なレビュー
5つ星のうち5の評価

The prompt service shows that they care…

The prompt service shows that they care about their customers for after sale support. I had a few issues with some components that failed, and since they were under warranty, I was sent replacements in a prompt manner. I really like the bikes.

2026年9月10日
自発的なレビュー
5つ星のうち5の評価

7 star bike on a 5 star scale

The Happy run G300 pro is a very high quality build. It's easy to see how it got its name as the "Tank". Makes my daily commute to work fun and enjoyable. The service I received was top notch. Friendly and helpful. They responded to my emails very quickly. Couldn't be happier with my experience.

2026年9月4日
自発的なレビュー

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