Helvetus® レビュー 873

I am still waiting for my refund having ordered ( and not received ) a watch strap on 5 December 2025. Buy from this company at your peril!

Don't be fooled. These are really cheap and drop shipped from CHINA. Home office, if you have any problems, is in Switzerland. They don't fit real Rolex and Custer service is terrible. I wouldn't put this product on my wrist even if it was free.

I ordered a strap knowing it was just a TEMU strap but I overpaid willingly.

However, they didnt include the hardware and refuse to accept a refund. Scammmmm.

Natürlich ist schon der eine Stern für diese Betrüger viel zu viel.
Auch ich bin reingefallen und habe die Bewertungen viel zu spät gelesen.
Lieferung total billig in einer Plastiktüte.
Das Armband ist ein Produkt, was nur einige Cent in der Herstellung kostet.
Habe sofort an Helvetus geschrieben , dass ich mein Geld zurück will und meine Bank kontaktiert.
Überlege einen Anwalt einzuschalten, obwohl es kaum lohnt.
Darauf spekulieren diese Betrüger ja.

The strap I ordered was the wrong size. It arrived direct from China and was cheaply made. I returned it for a refund and had to pay $30 shipping to send it to Switzerland. They told me it was refunded but it wasn’t. I had to get a chargeback through Amex which was successful. Helvetia then threatened me that they would win the dispute as they had evidence to win it. Given that they admitted not having refunded me when they said they had I figured this is their mo for disputes. I have all their emails if they dare to come after me. 1 star is being generous!

Betrüger! Billigst China Armbänder für vielleicht 5.- !!! Verlangen das 20fache dafür! Ware passt nicht! Finger weg!!!

DO NOT GET SCAMMED!
Helvetus is NOT a swiss quality brand but a TEMU SCAM! The straps come straight from China and will NEVER FIT the mentioned brands. Trust me I personally tried IWC, ROLEX, TUDOR, HUBLOT and Jaeger. None of them did actually fit the claimed models! Save your money and your nerves!
This is not a swiss company but a scam from China. Customer service is inexistent, you will receive prefabricated lies as answers to all your queries. They will mock you and straight up tell you lies about refunds etc but in reality they know you wont be able to do much about a few hundred Dollars or Euros lost.
DO NOT FALL FOR THIS TRAP!

I recommend Helvetus, the strap ordered for Omega is very nice, updates for tracking the delivery are made instantly, and Mia answered all my questions quickly and in detail.

I ordered a strap for my Cartier Santos XL. It wasnt going to arrive in time for my holiday (as I now know Heletus ship from China), so I also ordered an eBay cheapie just to use in the interim. I now have the Helvetus strap and the eBay cheapie and they are the same straps! Same branding, same construction, cant tell them apart. It appears that Helvetus are a middle-man for Ali Express and the like. I was going to return the Helvetus strap but, after reading horror stories since about them never refunding, I'll keep it and learn my lesson the hard way.

It is a scam! Low quality chinese straps.
To get the refund I had to claim it direclty to my bank, because Helvetus lied about the refund being processed and finalized successfully.

I don’t know why I keep forgetting to check Trustpilot before ordering anything online. I received a rubber strap today supposedly for a Tudor Black Bay Monochrome and when I installed it was very apparent this strap was not designed for this watch. The fit was terrible. I went to their website and read their refund policy. Basically says you can’t install it on the watch to get a refund. How is someone buying a watch strap supposed to know it doesn’t fit correctly without installing? Seemed shady so I came here to see what their rating is…and now I know I will probably be stuck with this ill fitting strap. If you read through the website they are very careful to give the illusion these items are designed and manufactured by them and the truth is it is manufactured in Shenzhen China. I paid $105 thinking I was buying a premium strap and the truth is I could have bought it for $10-20 on Alibaba or Temu.

Billige Chinaware im Dropshippingverfahren. Gleiche Armbänder bei Ali*** für 4 Euro.

Betrügerische Rückgaberichlinien!

Die Dame im Support mit Bild(Mia Schmidt) existiert in dieser Form nicht.

Hinter Helvetus steht die Stralium LLC aus Meggen, Flormattweg 7. Das Steuerparadies in der Schweiz. So steht es am Briefkasten. Grundsätzlich wird das Droppshipping aber aus den VAE geführt.

Es hat nichts mit exklusiver Ware aus der Schweiz zu tun.

I am from Canada and received the product in 2 weeks exactly as advertised and perfectly fit my Rolex

Scam, I ordered a zenith Chronomaster strap they shipped me an strap for Rolex Daytona from china via AliExpress....

No refund possible this page is crazy

My friend bought several straps for his Rolex watches & they are nicer than the original(OEM).I made a purchase for my Breitling watch & I couldn't be more happy

Ordered strap for my IWC. Didn’t fit. Sent photos. Simply wanted replacement. Refused. AVOID

Do not believe any good review on this company. They have got to be the most dishonest company I've ever dealt with - so much so that I'm writing my first review ever in my 49y of life! They are absolutely drop-shipping very cheap straps and claiming they are 'Swiss'. They play up their Swiss location and suggest they work with major players. The band I got for my Rolex was not even close to fitting so I started a return. Many many back and forth emails with Mia their AI Bot and every time it was somehow my fault, but they are helping me through it. They want you to ship it back to them at big cost, and will then try to find the slightest problem with it to claim you did something to hurt it and deny your refund. I finally did a stop charge on my credit card and 'Mia' flipped out on me. So many emails asking how dare I do this to them, that they are helping me, etc. Then they offer to pay for shipping it back and promise to refund me, but first I have to drop the stop charge. They claimed they could not legally refund me while a stop charge was underway. Chase of course says 'yeah right'. A month later, $99 appears back on my account and I'm finally rid of these scammers. Seriously .... avoid!!!! Meanwhile I got a perfect fitting, high quality strap a week later (for more money unfortunately) from Everest and couldn't be happy. Dr. Brian

AVOID AVOID AVOID

THEY ARE NOT QUALITY

They are cheap straps made in CHINA!!

The strap broke straight away, literally in less that 10 mins

Hätte ich das hier vorher gelesen....

Die waren nicht in der Lage, mir die richtigen Bänder zuzusenden.

Auch die Retoure war wieder Falsch...

Mia ist aber ganz Freundlich

I would have scored my experience with Helvetus 5 stars but I was sent the wrong strap.l ordered a blue suede strap for a Tudor black bay 58 but was sent a rubber strap instead. I know I could have returned it but I liked the blue rubber just the same, but it wasn’t what I ordered.