レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Amazing experience from start to finish not only the best product out there for keeping your bike safe but even better customer service from Megan and John. Bikes look great and secure:) If you value... もっと見る

5つ星のうち4の評価

Bought the hiplok and ground Angkor in the bundle, super product, EXCEPT the key lock on the lock. It’s an absolute nightmare to try lock, just a steel key which in my case takes forever to lock, I ha... もっと見る

5つ星のうち3の評価

Great locks, but very expensive to replace keys when you need to. One key costs $30 + $20 postage to Australia. We all know they don’t cost anywhere that much to make, and nowhere near that expensive... もっと見る

5つ星のうち5の評価

Got great service from Megan on the customer service team. Had my key break of in my pin of the airlock (entirely my fault). It’s technically not covered by guarantee but they still replaced it for fr... もっと見る

企業情報

  1. バイク アクセサリー専門店

Hiplok について

当該企業による記述

At Hiplok, we build quality security and storage trusted by cyclists and sports enthusiasts around the world.

Our passion for innovation is matched by a desire to ensure our locks are as strong as possible for purpose.

We lead with cutting edge materials and work with independent security accreditation houses around the world to meet this commitment.

The result is unique, easy to use, quality products you can trust; whether on a training ride, commuting in the city, or storing your equipment.

VISIT OUR WEBSITE CONTACT US


連絡先

3.8

ほぼ満足

TrustScore 5段階評価の4

914件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.8

すべてのレビュー

(914)

過去12か月のレビュー数: 12件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Trustworthy

Great products, ensured by registration, gives a really good template for maximum security, reliability and trust.

2023年10月2日
Hiplok ロゴ

Hiplok からの回答

Thanks for leaving us a review, we're so glad to hear you're happy with our products and the are giving you that much needed peace of mind!

5つ星のうち5の評価

Great material

Great material, seems to be really solid. I hope it, at least.

2023年10月2日
Hiplok ロゴ

Hiplok からの回答

Thanks for leaving us a review, we're glad to hear you're happy with your new lock and hope this can give you the peace of mind you need!

5つ星のうち5の評価

Quality product

Quality product to give reassurance

2023年9月26日
Hiplok ロゴ

Hiplok からの回答

Thanks for leaving us a review, we're glad to hear you're happy with your new lock!

5つ星のうち4の評価

All went well and fast

All went well and fast - i did not recognise the company name on the delivery bill that was confusing

2023年9月25日
Hiplok ロゴ

Hiplok からの回答

Thanks for leaving us a review, we're sorry for any confusion caused by the delivery communications, we'll get this looked into so we can ensure this is resolved in the future. We do hope you're happy with your purchase!

5つ星のうち5の評価

Excellent Product

Excellent Product. Very secure, easy to install. Very happy

2023年9月25日
Hiplok ロゴ

Hiplok からの回答

Thanks for leaving us a review, we're so happy to hear you're loving your new lock!

5つ星のうち5の評価

Very Happy

Product is high calibre, delivery was prompt & generally very pleased to be using Hiplok products.

2023年9月25日
Hiplok ロゴ

Hiplok からの回答

Thanks for leaving us a review, we're so glad to hear you're happy with both the delivery and your new products!

5つ星のうち5の評価

Quick assistance, overall good so far

They made a mistake in shipping but were really fast to respond and resolve the issue (shoutout to Milly for their help!) So far, the lock is great, a bit small, but I suppose that makes it a bit harder to get at for thieves, so that's nice. Overall, I like it 👍

2023年9月19日
Hiplok ロゴ

Hiplok からの回答

Thanks for leaving us a review, we're sorry for any issues with the shipping but we're so glad we were able to resolve this for you!

5つ星のうち5の評価

Well Built and secure

2023年9月19日
Hiplok ロゴ

Hiplok からの回答

Thanks for leaving us a review, we're glad to hear you're happy with your new lock and hope this is giving you the peace of mind you need.

5つ星のうち4の評価

I ordered

I ordered, then the product came.

2023年9月19日
Hiplok ロゴ

Hiplok からの回答

Thanks for leaving us a review, we're glad to hear you're happy with your order!

5つ星のうち5の評価

Great service from HIPLOK

The product itself is superb. I had seen video reviews on social media and all were favourable. I found the ordering process simple and easy . On ordering it was stated that it might take a couple of weeks to be delivered which it did but at least that was stated at the ordering stage and I wasn’t left thinking where is my order . I received an email to say my order had been shipped and it arrived a couple of days later .Very happy with the experience I had buying from HIPLOK.

2023年9月19日
Hiplok ロゴ

Hiplok からの回答

Thanks for leaving us a review, we're so glad to hear you've been happy with the ordering experience and your new lock. We do hope this can provide you with that much needed peace of mind!

5つ星のうち2の評価

Wrong orders, return problems, unsent items

After speaking with the team our business chose to get two keyed-alike D-Locks at £250 each and we purchased two of their keyrings to go with each lock. Only one turned up and I was asked to photograph the box to prove it was only one as the warehouse team were confident they'd sent both. Photos were sent and eventually, because their response time is about 24hrs, two D-locks were keyed-alike and posted. Meanwhile, I was asked to return the original, single D-lock. I printed off their returns label as instructed but after re-wrapping and sticking the label on and taking it to our local post office, I was told the package was too heavy for the return amount paid for by Hiplock. So I returned home with the package and reported this to customer service who, after the weekend, then instructed me they'd send another label out. They didn't and so I chased this and one was supplied. I then printed this off again, stuck it to the parcel and am hoping it sends this afternoon. I received the two keyed-alike D-locks far later than was necessary but the keyring were not in the box. So, I wrote to customer services again and asked what they would like to do - they are sending two out to us today.

There's clearly a breakdown in the communications going on at Hiplock which needs addressing.

It's a shame that as a customer purchasing over £500 worth of their products, I was not offered something by way of covering the large amount of my time they have wasted with returns and working my business and it's dependance on their products around their repeated delays. I hope they can look at this for future customers too as I'm reluctant to return because of this experience.

2023年9月19日
Hiplok ロゴ

Hiplok からの回答

Thanks for leaving us a review, we're very sorry for the issues and miscommunication with this order. This isn't typical at all and we will be looking into how these issues have occurred and how we can ensure this these are prevented going forward. We do hope you are happy with your new lock and we're sorry for any frustration caused by this.

5つ星のうち5の評価

E-DX - Massiv und WOW-Effekt sowie komfortables Schließen möglich

Ich schließe mein E-MTB "fully" mit dem E-DX (zwei Schlösser) ab. Immer wieder staunen meine Kollegen über das Hiplok wie lang und unkompliziert man ein Rad+Rahmen an etwas festes anschließen kann ohne das es auf Spannung ist. Es gibt mehrere Möglichkeiten die Kette zu nutzen und mit dem bügelschloß zu schließen. Das kleine Flachbandschloss was dabei lag eignet sich gut zum Fixieren des schweren Schlosssystems am Gepäckträger oder um Helm, Akkufach oder das Rad selbst kurzfristig vorm Bäcker abzuschließen.

2023年10月2日
自発的なレビュー
Hiplok ロゴ

Hiplok からの回答

Thanks for leaving us a review and providing your feedback, we're really glad to hear you're loving your E-DX and that it's meeting all your needs!

5つ星のうち5の評価

Quality products

Will shop again, also love the deals 🤩😍🌹

2023年9月15日
Hiplok ロゴ

Hiplok からの回答

Thanks for leaving us a review, we're so glad hear you love our deals and we do hope you're happy with your order!

5つ星のうち5の評価

Easy to use website

Easy to use website. Insurance recommended. Acceptable price with my money off voucher.

2023年9月11日
Hiplok ロゴ

Hiplok からの回答

Thanks for leaving us a review, we're so glad you found the website easy to use and we hope you're loving your new lock!

5つ星のうち5の評価

Hiplok Switch = ideal for my needs

I had my eye on a folding bikelock for a while. My D lock was just too bulky to put in my gym bag and I had no way of mounting it to the frame. The bottle cage boss mounting system of the Hiplok Switch looked ideal so as Hiplok were offering a £15 discount I took the plunge and ordered. The lock was delivered in a couple of days. The mounting bracket was easy to fit and the lock sits in it securely. The lock itself is sturdy but easy to use. I can easily lock the frame and rear wheel to a Sheffield Stand. It seems ideal for my purposes - locking the bike for a couple of hours outside the gym and in town.

2023年9月11日
Hiplok ロゴ

Hiplok からの回答

Thanks for leaving us a review and for providing your feedback, it's so great to hear you're loving the SWITCH and that it's meeting all your needs!

5つ星のうち5の評価

Great service

2023年9月8日
Hiplok ロゴ

Hiplok からの回答

Thanks for leaving us a review, we're so glad to hear you've been happy with our service and we do hope you're loving your new product!

5つ星のうち5の評価

100% for service but 0% for shipping.

100% for service but 0% for shipping.. I know hiplock is doing everything they can to make sure I receive my order but it was lost by usps and I have to wait longer now to receive my order which is frustrating.

But the service I got was quick and efficient. Hopefully I receive my order soon!

2023年9月8日
Hiplok ロゴ

Hiplok からの回答

Thanks for leaving us a review, we're very sorry you've experienced this issue. We will take this situation into consideration when looking into our shipping options and what changes can be made to prevent this in the future. However we're glad you've been happy with our service and hope you love your new lock when it arrives!

5つ星のうち5の評価

Amazing d lock

Amazing d lock quite heavy great YouTube reviews

2023年9月6日
Hiplok ロゴ

Hiplok からの回答

Thanks for leaving us a review, we're really glad to hear you're happy with your new lock and that it's meeting all your expectations.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報