Amazing experience from start to finish not only the best product out there for keeping your bike safe but even better customer service from Megan and John. Bikes look great and secure:) If you value... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Bought the hiplok and ground Angkor in the bundle, super product, EXCEPT the key lock on the lock. It’s an absolute nightmare to try lock, just a steel key which in my case takes forever to lock, I ha... もっと見る
Great locks, but very expensive to replace keys when you need to. One key costs $30 + $20 postage to Australia. We all know they don’t cost anywhere that much to make, and nowhere near that expensive... もっと見る
Got great service from Megan on the customer service team. Had my key break of in my pin of the airlock (entirely my fault). It’s technically not covered by guarantee but they still replaced it for fr... もっと見る
企業情報
Hiplok について
当該企業による記述
At Hiplok, we build quality security and storage trusted by cyclists and sports enthusiasts around the world.
Our passion for innovation is matched by a desire to ensure our locks are as strong as possible for purpose.
We lead with cutting edge materials and work with independent security accreditation houses around the world to meet this commitment.
The result is unique, easy to use, quality products you can trust; whether on a training ride, commuting in the city, or storing your equipment.
連絡先
Arch 5 Court Street Creative Arches, CV31 2DH, Leamington Spa, 英国
- 01926298747
- support@hiplok.com
- hiplok.com
3.8
ほぼ満足
914件のレビュー
最近のレビュー依頼の記録はありません
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この企業のTrustpilot 利用方法
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Excellent products at good value…
Excellent products at good value prices. Rapid delivery.
2024年3月11日
Hiplok からの回答
Thanks for leaving us a review, we're really happy to hear your happy with our products and delivery!
Prompt delivery of an excellent product…
Prompt delivery of an excellent product by a company that appears to understand the requirements of the customer. Excellent
2024年3月11日
Hiplok からの回答
Thanks for leaving us a review, we're glad to hear you're happy with your order. Happy Cycling!
Hiplok からの回答
Thanks for leaving us a review, we're sorry to hear you haven't received your order. Your order was shipped on 11/03/24 so it's very unusual this hasn't reached you.
After looking at the tracking info, no updates have been provided since the dispatch date indicating that this has likely been lost in transit.
We will send this tracking info across in a separate email for you and details on arranging either a replacement or refund.
Once again, we're very sorry about this issue and any inconvenience it's caused you.
Postage excessive
I had to arrange postage for a couple of keys to a friend in London who was coming down to Australia as the postage for those same keys to Australia was £25!
If you are going to sell internationally please do better. Also the tracking never got updated. Again pointless to offer it if you are not going to keep it updated.
2024年3月4日
Hiplok からの回答
Thanks for leaving us a review, we're sorry for any disappointment caused by the delivery cost and tracking information.
Currently we use a flat rate delivery cost but this is certainly something we can look into changing going forward.
We'll also look into amended the delivery service, currently small items are sent on a service where an update is only provided by the courier once the parcel has been marked as delivered.
We'll be keeping both these points in mind when looking into future improvements.
Hiplok からの回答
Thanks for leaving us a review, we're so glad to hear the delivery arrived quickly and that you're happy with your order!
Easy purchase using HipLok's website
Easy purchase using HipLok's website. Delivery was relatively quick, with no surprises.
2024年3月6日
Hiplok からの回答
Thanks for leaving us a review, we're very glad to hear you were happy with the delivery and we do hope you're loving your new locks!
Carry Pouch for D1000
Prompt delivery, carry pouch for D1000 does the job, as the downside of such a secure lock is, it's fairly big. On balance though - one would rather still have the bike than have it stolen !
2024年3月5日
Hiplok からの回答
Thanks for leaving us a review and providing your feedback, we're glad to hear your overall happy with your new D1000 and happy this is giving you the peace of mind you need!
Amazing robust product
Amazing robust product .
love the design and the security level along
2024年3月6日
Hiplok からの回答
Thanks for leaving us a review, we're very happy to hear you're happy with your new lock!
I was looking for lock to protect my new gravel bike.
I was looking for a lock to secure my high value gravel bike and the HD1000 offered the best solution against a quick theft.
2024年2月15日
Hiplok からの回答
Thanks for leaving us a review, we're really happy to hear you're liking your new D1000 and hope this is giving you that much needed peace of mind!
Hiplok からの回答
Thanks for leaving us a review, we're happy to hear your order arrived quickly and that you're happy with your new lock!
Long delivery time, not what I paid for
I ordered the Airlok fixing kit with 4 plugs and screws. It took more than 2 weeks for my order to arrive. It finally arrived, and there was only 1 screw in the package instead of 4. What am I supposed to do with only 1 screw?
2024年2月14日
Hiplok からの回答
Thanks for leaving us a review, we're very sorry for this mistake, this is not common at all. Our warehouse team have been made aware of this error and the missing items will be shipped ASAP. We're very sorry for any frustration caused by this.
Hiplok からの回答
Thanks for leaving us a review, we're really glad to hear you're happy with our service and your new lock!
Great Value for Money
Great Value for Money. Hopefully, the strength of this lock won't be tested in real time. But based on the many angle cutting tests I found on YouTube, the Hiplok was the best value around (other than spending £150 more for a Litelok).
2024年2月14日
Hiplok からの回答
Thanks for leaving us a review, we're glad to hear you're happy with your new locks and hope these can give you some peace of mind!
Good service and products
Promptly replaced faulty product.
Otherwise good products and great customer service. Thanks.
2024年2月13日
Hiplok からの回答
Thanks for leaving us a review, we're really happy we were able to resolve the issue for you and we're glad to hear you're happy with your new lock!
Hiplok からの回答
Thanks for leaving us a review, we're really glad to hear you were happy with our service and we hope you're loving your new locks!
Hiplok からの回答
Thanks for leaving us a review, we're really glad to hear you're happy with the delivery and your new lock!
Simples
Easy to order and kept well informed on dispatch and delivery. Product looks well made and option to register in order to get spare keys a useful addition. Waiting for better weather to ride my bike and actually assess real world performance.
2024年2月5日
Hiplok からの回答
Thanks for leaving us a review, we're glad to hear you were happy with our ordering and delivery service. We do hope you love using your new lock!
ANKR mount is incredible !
I purchased the ANKR mount to secure my ebike at home. I am very impressed with how it securely mounted to my deck. It would take an EXTREME effort to remove this. Combined with a secure lock any potential thief would most likely move on to an easier target. Well done Hiplok on a great product.
2024年2月7日
Hiplok からの回答
Thanks for leaving us a review, we're so happy to hear you're loving your ANKR and glad that this is giving you the peace of mind you need!
Fast dispatch
Fast dispatch, easy to use website, no hassle, no fuss, exactly what I wanted.
2024年1月26日
Hiplok からの回答
Thanks for leaving us a review, we're really happy to hear you enjoyed using our website and are happy with the service. We also hope you're loving your new locks!
shipping was super fast and the hiplok…
shipping was super fast and the hiplok lite is great quality. I see myself using this a lot. I kind of wish it was just a few links longer to lock in more versatile places, but I see myself getting a lot of use out of this.
2024年2月7日
Hiplok からの回答
Thanks for leaving us a review, we're really glad to hear you're happy with your new LITE and thanks for giving your feedback. This will really help us for future development!
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