We’ve recently completed on our new home with Homemade Homes, and I just wanted to share how positive our experience has been, especially thanks to Halima. From start to finish, Halima was incr... もっと見る
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Halima, Lucy and Virginia have all been an absolute pleasure to deal with. They respond to email, communicate well and answered every question I had. Nothing was too much bother.
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Overall, my experience had some stressful moments during the process, but I would still like to thank Halima for her communication and support throughout. Buying a home can be overwhelming, esp... もっと見る
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It's currently very early stages in my purchase, but I would like to say that two of the Homemade Homes staff have been amazing - Lucy and Mubasher, who have been responsive and helpful over pho... もっと見る
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企業情報
Homemade Homes について
当該企業による記述
We are Homemade Homes the experienced property sales team within Accent Housing. Homemade Homes by Accent is a brand name for the sale of homes owned by Accent Housing Limited and Accent Homemade Limited.
We specialise in Shared Ownership, another way to buy your home. You buy a percentage and pay rent on the rest. We own just part of it – but you’re living there, you decorate it and decide when to sell.
Buying a percentage means a smaller deposit and a smaller mortgage. It’s a sooner first step on the ladder for lots of people. Usually, you can carry on buying further shares to own it 100%.
Buying a share means you need a lower mortgage and deposit than purchasing a property outright. This makes it a cost-effective way to own your own home and ideal for first-time buyers. Shared Ownership usually works out less per month than renting privately.
We want to be ‘with you for your journey’, whether that is helping you to take the first step onto the housing ladder or helping you search for a new home, we will be right there with you.
We have Shared Ownership homes across the country, from Surrey to Yorkshire and have helped hundreds of people fulfil their home ownership ambitions. We offer new and resale Shared Ownership homes as well as helping our current customers buy more of their home or sell it when they want to move on.
連絡先
3rd Floor Scorex House, 1 Bolton Road, BD1 4AS, Bradford, 英国
- 0345 678 0552
- info@homemadehomes.com
- homemadehomes.com
4.4
優良
193件のレビュー
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Poor
I’m really bored of speaking about the issues I faced with the sale of my home but the 1 star is a true representation of service I got.
2023年12月21日
自発的なレビュー
Homemade Homes からの回答
We appreciate you taking the time to share your feedback with us, and we're genuinely sorry to hear about your experience during the sale of your home. We understand that discussing these issues can be frustrating, and we genuinely regret any inconvenience caused.
Customer liaison
Both Ash and Charlotte were both very knowledgeable and gave us all the information we needed and answered any questions we had
2023年12月15日
Homemade Homes からの回答
Thank you so much for taking the time to share your positive experience with us on Trustpilot!
We are thrilled to hear that Ash and Charlotte provided you with the information you needed and addressed all your questions.
We truly appreciate your kind words and thank you for choosing us.
Superb and prompt service by Chloe and…
Superb and prompt service by Chloe and gedra vla accent housing. Super🙏👍😁
2023年11月27日
自発的なレビュー
Homemade Homes からの回答
Thanks so much for the 5* Salman! We are glad you enjoyed your experience!
Very helpful and good communication…
Very helpful and good communication through the selling process. Also arranged a valuation from a Rics valuer at a better price than I could find myself.
2023年11月24日
自発的なレビュー
Homemade Homes からの回答
Thanks for the excellent review David, we're glad you found the team helpful and communication has been good. We strive on being informative and doing our best for customers, so happy you found our services to be more affordable also!
Over the moon to have reserved a…
Over the moon to have reserved a property. The process has been so straightforward!
A massive thank you to Ash who has been in touch throughout the build and made it possible for me to reserve the plot I was hoping for… what a star!
2023年11月13日
Homemade Homes からの回答
Thanks for such a great review Karen, we have passed your comments on to Ash and he is filled with gratitude. We look forward to progressing your sale and welcoming you into your new home once it's ready!
Great service
Ash and his team have been accessable at all times answering all my questions keeping me informed of what was happening especially Ash
2023年11月20日
Homemade Homes からの回答
Thanks for your excellent review Stan, we are extremely happy to hear you have found communicating with us effortless. We will pass your words on to Ash whom I'm sure will be over the moon!
Joshua was excellent from start to…
Joshua was excellent from start to finish,he explained everything in brilliant detail absolutely fantastic highly recommended 5*
2023年11月16日
Homemade Homes からの回答
Thank you so much for your review, Joshua will appreciate your feedback as we strive to provide 5* customer service. We look forward to helping with anything you need going forwards!
Great coms and super helpful.
Lucy and co were very communicative and helpful throughout :)
2023年9月24日
自発的なレビュー
Homemade Homes からの回答
Thank you so much for taking the time to share your positive experience with us on Trustpilot.
We're thrilled to hear that you found our communication great and our team, especially Lucy, super helpful.
Just purchased a new home with Accent…
Just purchased a new home with Accent and Ash was brilliant. So helpful from start to finish and made the process really quick and simple. Thank you for everything Ash!
2023年11月13日
Homemade Homes からの回答
Thank you so much for taking the time to share your positive experience. Ash will be thrilled to hear that he provided excellent support throughout your home purchase journey. Our team is dedicated to making the process as smooth and efficient as possible, and it's fantastic to know that Ash's assistance contributed to a quick and simple experience for you.
We truly appreciate your kind words and value your feedback. If you ever have any more questions or need assistance in the future, don't hesitate to reach out. Congratulations on your new home, and thank you for choosing Homemade Homes by Accent.
Excellent service by Lucy and Ash
We are super excited that we have exchanged today, it has been a quick and easy process considering we are first time buyers. Ash was great to get in contact with straight away and he explained the process up until we reserved our plot and then Lucy took over, she was absolutely great following up and responding to all my queries and making sure everything is sorted out in time. Thank you so much and cannot wait to get our keys and move in!
2023年11月13日
自発的なレビュー
Homemade Homes からの回答
We’re thrilled to hear about your positive experience with us! It’s fantastic to know that Ash and Lucy played crucial roles in ensuring a smooth process for you as first-time buyers. We appreciate your kind words and can’t wait to hand over the keys for your new home. Congratulations, and thank you for choosing us!
Homemade Homes
As we cannot compute, Josh arranged to meet us and he sorted it all out with us. He was very good, very very good and so nice.
Now we have a problem, our solicitor keeps saying that she does not have all the paperwork to complete the sale. She has sent many emails but to no avail. Also we were given a deadline date of Oct 17th. Because of lack of paperwork sent our solicitor, we now have a deadline of Oct 31st. As it is the 3rd of Oct today will therebe enough time to do everything?
So Accent was fantastic in every way, we are now worrying about our new deadline.
Nadine and Derek Cretten.
2023年9月5日
Homemade Homes からの回答
Thank you so much for your positive feedback about Josh and his assistance. We're thrilled to hear that you had a great experience with him.
Regarding the paperwork and deadline concerns, please rest assured that we are fully committed to working closely with your solicitor to ensure everything is in order. We understand the importance of meeting the new deadline of Oct 31st and will make every effort to ensure that all required documentation is provided in a timely manner.
We are thrilled with our new home.
We are thrilled with our new home! After a long wait for the plot we wanted to be available, it was a quick process thanks to Ash and Lucy. Ash has been helping us since the start and was always happy to talk to us and answer any questions we had. Lucy was there following plot reservation and was superb in making sure everything was completed on time, with quick responses and an amazing helping hand. It has been a pleasure to work with both of them and we are very thankful to now be in our lovely new home!
2023年9月1日
自発的なレビュー
Homemade Homes からの回答
Thank you so much for your review Sam! We are glad you love your new home and to hear the wait was worth it! Ash and Lucy will appreciate your kind words as they strive to do their best for our customers. We wish you all the best in your new home and you know where we are should you need us in the future!
Very helpful
Everyone I have spoken to and dealt with have been very helpful, knowledgeable and quick to respond to any questions and queries.
2023年9月11日
Homemade Homes からの回答
Thank you so much for your five-star review on Trustpilot! We're thrilled to hear that our team was able to assist you effectively and promptly. We always strive to provide the best service possible, and feedback like yours lets us know we're on the right track. Please don't hesitate to reach out if you have any questions or need further assistance.
The service was good
The service was good, I didn't put my house on the market in the end, nothing to do with the lack of service and advice. Josh and Charlotte were both knowledgeable and helped me in a lot of ways.
2023年9月6日
自発的なレビュー
Homemade Homes からの回答
Thank you for taking the time to leave us a four-star review on Trustpilot. We're pleased that you found our service good and that Josh and Charlotte could assist and share their expertise with you. While we understand that you decided not to put your house on the market, it's great to know that our team could still provide valuable guidance.
Fantastic Service!
Ash. He has been an ever present positive influence from day one. Very professional and courteous.
2023年9月5日
Homemade Homes からの回答
Thank you for your five-star review! We are elated to hear about your positive experience with Ash. We deeply value his professionalism and courteous nature, and it's wonderful to know he has been such a consistent positive influence from the start. We will certainly pass on your kind words to him. Please let us know if there's anything else we can assist you with in the future.
Shout out to Josh!
Josh was super helpful with reserving my first home, would definitely recommend!
2023年8月31日
Homemade Homes からの回答
Thank you for taking the time to leave us a five-star review! We're thrilled to hear that Josh provided excellent service in helping you reserve your first home. We'll be sure to pass along your kind words to him.
Great experience so far
So far my experience has been excellent, they’re quick to answer any questions we may have and give the necessary advice for a first time buyer. I look forward to completing and seeing what else we may experience.
2023年8月22日
Homemade Homes からの回答
Thank you, Maddie! We're thrilled to hear about your positive experience with us. Supporting first-time buyers is one of our top priorities, and we're always here to assist. We look forward to continuing this journey with you and ensuring you have a seamless experience. Best wishes! 🌟
The whole process was seamless and…
The whole process was seamless and smooth. Josh and Ash were fantastic and very helpful from the beginning.
2023年8月21日
Homemade Homes からの回答
Thank you so much for taking the time to leave us a five-star review! We're thrilled to hear that you found the process seamless and smooth. Josh and Ash will be delighted to know that their efforts positively impacted your experience. We truly value your feedback and appreciate your trust in us. Please don't hesitate to reach out if you need anything.
Quick to get in contact and very…
Quick to get in contact and very friendly/helpful with any queries.
2023年8月3日
Homemade Homes からの回答
Hello Paula,
Thank you so much for your 5-star review! We're thrilled to hear about your positive experience with our team. Our priority is to provide prompt and friendly assistance to all our customers. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We appreciate your support!
Staff members excellent
The members of staff were very friendly and helpful and responded in good time.
2023年7月19日
Homemade Homes からの回答
Thank you so much for taking the time to leave us a five-star review on Trustpilot! We are thrilled to hear about your positive experience with our team.
We pride ourselves on our commitment to customer service, and it’s great to know that you found our staff to be friendly, helpful, and prompt. Your kind words will be passed along to the entire team and serve as further motivation for us to maintain our high standards.
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