We’ve recently completed on our new home with Homemade Homes, and I just wanted to share how positive our experience has been, especially thanks to Halima. From start to finish, Halima was incr... もっと見る
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Halima, Lucy and Virginia have all been an absolute pleasure to deal with. They respond to email, communicate well and answered every question I had. Nothing was too much bother.
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Overall, my experience had some stressful moments during the process, but I would still like to thank Halima for her communication and support throughout. Buying a home can be overwhelming, esp... もっと見る
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It's currently very early stages in my purchase, but I would like to say that two of the Homemade Homes staff have been amazing - Lucy and Mubasher, who have been responsive and helpful over pho... もっと見る
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企業情報
Homemade Homes について
当該企業による記述
We are Homemade Homes the experienced property sales team within Accent Housing. Homemade Homes by Accent is a brand name for the sale of homes owned by Accent Housing Limited and Accent Homemade Limited.
We specialise in Shared Ownership, another way to buy your home. You buy a percentage and pay rent on the rest. We own just part of it – but you’re living there, you decorate it and decide when to sell.
Buying a percentage means a smaller deposit and a smaller mortgage. It’s a sooner first step on the ladder for lots of people. Usually, you can carry on buying further shares to own it 100%.
Buying a share means you need a lower mortgage and deposit than purchasing a property outright. This makes it a cost-effective way to own your own home and ideal for first-time buyers. Shared Ownership usually works out less per month than renting privately.
We want to be ‘with you for your journey’, whether that is helping you to take the first step onto the housing ladder or helping you search for a new home, we will be right there with you.
We have Shared Ownership homes across the country, from Surrey to Yorkshire and have helped hundreds of people fulfil their home ownership ambitions. We offer new and resale Shared Ownership homes as well as helping our current customers buy more of their home or sell it when they want to move on.
連絡先
3rd Floor Scorex House, 1 Bolton Road, BD1 4AS, Bradford, 英国
- 0345 678 0552
- info@homemadehomes.com
- homemadehomes.com
4.4
優良
193件のレビュー
ネガティブなレビューの 100％に回答しています
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First-time buyers, highly recommend!
Our property purchase was handled by Josh, who was so so helpful and answered any questions we had. We couldn't have asked for an easier experience. As first-time buyers we had a lot of questions and Josh always made sure we were up to speed with the process and never left us waiting. We are very grateful and would highly recommend Homemade Homes.
2023年1月23日
自発的なレビュー
Homemade Homes からの回答
Thank you, Elsie, for writing a review. Josh will be delighted that you've given the team five stars. We hope you have many happy years in your new home.
Thank goes to Charlotte Swan
Thank goes to Charlotte Swan, for help me though the process.
Looking forward to viewing the property.
2022年12月20日
Homemade Homes からの回答
Thank you Darren for leaving us a FIVE-STAR review. You'll love your new home and Charlotte can't wait to show it to you.
Charlotte at Homemade Homes has been..
Charlotte at Homemade Homes has been a great help from the start of the process, excellent service and has made the home buying process so much easier so far! Very good communication throughout and have been kept in the loop.
2022年11月23日
自発的なレビュー
Homemade Homes からの回答
Thank you so much for your feedback. Charlotte will be thrilled to hear your positive review.
Friendly and helpful staff
Friendly and helpful staff, especially Josh. My enquiry was dealt with swiftly and informatively. One happy customer.
2022年10月28日
自発的なレビュー
Homemade Homes からの回答
Thank you so much for your feedback, Josh will be delighted to hear that you've left a review.
Excellent service
Excellent service, all questions answered and good recommendations too in regards to home buyers. Highly recommended.
2022年10月28日
Homemade Homes からの回答
Thank you so much for your kind words Thomas. We really love to hear your thoughts.
Homemade Homes からの回答
We're delighted that we've been super fast and friendly! Thank you so much Adam.
Positive feedback for Homemade Homes.
I have been extremely happy with all of the communication and support I have had from Homemade Homes. The staff have provided me with the information I needed to help me in my move and I'd like to offer them my sincere thanks.
2022年9月30日
自発的なレビュー
Homemade Homes からの回答
Thank you so much for your review, Hilary. We’re glad the team could provide you with all the needed information. Your thanks genuinely mean the world to the team.
Customers a mere commodity
Appalling customer service.
Recommend independent complaints manager to replace cavalier one who doubles as manager I complained about!
Attempted purchase 11th March, and in spite of est agent being told in March electricity would be switched on and property cleaned, along with new 99 yr lease, this still hasn't happened 30th May!
Recommend ALL legal docs collated as soon as property put on the market not MONTHS after sale agreed, and quit excuses like 'we didn't know whether the property would sell.'--cavalier attitude now impacting a whole series of decent honest people.
Recommend Homemadehomes detail what's included in sale AND the location of it instead of expecting est agent to second guess where garage, additional storage, access is sited etc............
Recommend checking all computerised docs so wrong ones sent to solicitor(six times!)cannot be idiotically blamed on the computer!
Recommend that the lease is drawn up prior to advertising NOT three/four/five/????? months after sale agreed. Sorry still waiting.................
Recommend conveyancing begins as soon as sale agreed, as is normal, NOT ....sorry when are ALL legal docs to be sent to my sol?? Does this manager even know what conveyancing involves...her poor use of written language evidences she doesn't.
Recommend manager put on an English course as her written comms is appalling---no experience of using technical terminology appropriately etc Answers any question except the one you ask, and gives gratutious information to cover up the fact she hasn't a clue about what she is talking about......e.g My Q.when will conveyancing begin?(asked over five times)
Her Ans. I don't know when conveyancing will end!!!!!!!!
My buyers are tearing their hair out, so am I at the total incompetence feeding the delay of a purchase which would in the real world take only eight weeks. The whole process is costing me money with a string of contractors wondering what is going on. In addition agencies that have dealt with this org fail to give positive appraisal unsurprisingly.
Disgraceful company turning what should have been a simple swift cash purchase into a tour of insolence and poor management.
'Resale purchase' used in reply demonstrates another abuse of terminology, why not just say 'purchase?' Also I would prefer using my solicitor for help with the purchase, who still awaits being sent all legal docs related to my purchase..........
2022年5月30日
自発的なレビュー
Homemade Homes からの回答
Thank you for leaving us a review with suggestions for improvements. We are very sorry that your resale purchase has taken much longer than we would have liked. We are listening and will use this feedback to improve our communication and processes. I understand our team are already in contact with you directly to help further.
Absolutely shocking company who’s sales…
Absolutely shocking company who’s sales team have no idea what is going on with the properties once they are sign off,
Constantly ringing to chase things up when they have no idea what is going on because no one is on site, worst experience of a new build company, take your money then disappear and don’t care about the customer.
Never buy from this developer
2022年5月27日
Homemade Homes からの回答
Hello Lorraine, thank you for taking the time to leave us a review and for your feedback. We are sorry that you have had a negative experience. Our show home was open by appointment only at this development due to the low number of homes available. We have dedicated resource in our team to communicate with those that have reserved a home with us. Our sales manager will call you to discuss the issues raised.
We wish you all the best with your move.
Kind regards
Homemade Homes
Very helpful and trust worthy.
2022年5月23日
Homemade Homes からの回答
Thank you Charley. We'll pass your comments onto Adam who will be delighted to hear that you've left a review.
Helped us move into our new home
Overall a good experience with Homemade Homes, we had experience of shared ownership before so knew the ins and outs. On the day of completion everything went smooth and handover was quick, easy and stress free. We had a few questions through out the process and had to chase with certain things but overall communication was good and we would always get a response.
Thank you to Adam and Nicole who helped us with everything.
2022年2月11日
Homemade Homes からの回答
We're delighted that your special move in day was easy and stress free. We'll pass your thanks to Adam and Nicole, this will mean a great deal to both of them.
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