We’ve recently completed on our new home with Homemade Homes, and I just wanted to share how positive our experience has been, especially thanks to Halima. From start to finish, Halima was incr... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We’ve recently completed on our new home with Homemade Homes, and I just wanted to share how positive our experience has been, especially thanks to Halima. From start to finish, Halima was incr... もっと見る
企業が回答しました
Halima, Lucy and Virginia have all been an absolute pleasure to deal with. They respond to email, communicate well and answered every question I had. Nothing was too much bother.
企業が回答しました
Overall, my experience had some stressful moments during the process, but I would still like to thank Halima for her communication and support throughout. Buying a home can be overwhelming, esp... もっと見る
企業が回答しました
It's currently very early stages in my purchase, but I would like to say that two of the Homemade Homes staff have been amazing - Lucy and Mubasher, who have been responsive and helpful over pho... もっと見る
企業が回答しました
当該企業による記述
We are Homemade Homes the experienced property sales team within Accent Housing. Homemade Homes by Accent is a brand name for the sale of homes owned by Accent Housing Limited and Accent Homemade Limited.
We specialise in Shared Ownership, another way to buy your home. You buy a percentage and pay rent on the rest. We own just part of it – but you’re living there, you decorate it and decide when to sell.
Buying a percentage means a smaller deposit and a smaller mortgage. It’s a sooner first step on the ladder for lots of people. Usually, you can carry on buying further shares to own it 100%.
Buying a share means you need a lower mortgage and deposit than purchasing a property outright. This makes it a cost-effective way to own your own home and ideal for first-time buyers. Shared Ownership usually works out less per month than renting privately.
We want to be ‘with you for your journey’, whether that is helping you to take the first step onto the housing ladder or helping you search for a new home, we will be right there with you.
We have Shared Ownership homes across the country, from Surrey to Yorkshire and have helped hundreds of people fulfil their home ownership ambitions. We offer new and resale Shared Ownership homes as well as helping our current customers buy more of their home or sell it when they want to move on.
3rd Floor Scorex House, 1 Bolton Road, BD1 4AS, Bradford, 英国
ネガティブなレビューの 100%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The team (Ash, Josh and Lucy) made this all so simple and easy for me, regular updates and great whenever I had any questions regarding progress or the property itself.

Homemade Homes からの回答
I was so nervous as I am a first time buyer and didn’t know what to expect, but the staff at homemade homes made the whole process as quick and painless as possible!! Many thanks to Ash and Lucy in particular! Staff are so friendly and helpful. Cannot wait to complete the purchase in a few weeks and get the keys to our new house.

Homemade Homes からの回答
Excellent service so far in the process. Always kept up to date every step of the way - supportive - helpful- efficient 🤩

Homemade Homes からの回答
The updates were great. The only bad thing I would say is that rather than a bun fight with other potential buyers going off to all get financially agreed etc, it would work much better if they worked down from the list & give the chance to whoever was first on the list & then move down should they not get approved etc.

Homemade Homes からの回答
I would like to make all aware of 2 of your staff members called Ash and Josh. They have been amazing with every contact I have had with them, for several reasons: They are both, approachable, friendly, knowledgeable, professional, caring and compassionate. They are credit to your company and I hope that they are valued within your company because they deserve it! They have a whatever it takes attitude and will go far in life.

Homemade Homes からの回答
We appreciate all your efforts, sometimes way beyond what was expected and in the process of buying a house, we feel we’ve made a friend . Thank you so much for your time, energy and professionalism. Please and please contact Homemade Homes.

Homemade Homes からの回答
Since showing interest in the property we have been kept upto date with the process every step. Regardless of how many silly first time buyer questions we asked they was alway happy to help.

Homemade Homes からの回答
Lucy at Homemade has been absolutely brilliant. The whole process has been very smooth.

Homemade Homes からの回答
Joshua and Lucy have been fantastic in getting things done efficiently and always with a smile! (from what I can hear on the other side of the phone). Buying a house is a stressful experience as it is but with their reassurance and countless responses to my questions, I couldn't imagine a better team to work with.

Homemade Homes からの回答
Couldn’t recommend this company enough. Smooth sailing all the way. Dealt with Lucy, Josh and Ash and all I can say is very professional

Homemade Homes からの回答
Ash was my main point of contact throughout the initial enquiry to the purchase of my home. He was efficient in replying to my emails, friendly, answered every stupid question I thought of and was there when I needed him to assist with everything. He went out of his way to help me when I was getting frazzled with the documents and made the process very easy.
Charlotte has also been amazing in the final part of my purchase. Very friendly and kind, really made life very easy for me, especially as I was in unknown territory and really needed help and support.
Thanks to both of you for helping me get the house I wanted. I’m so grateful xx

Homemade Homes からの回答
They are there for you. Easy communication and comprehensive care from them side. Strongly recommend.

Homemade Homes からの回答
We had a nervous wait but once we had a plot available things moved very quickly. E sign is straight forward. Looking forward to moving into our new house at Mill View Ramsey

Homemade Homes からの回答
I showed interest in a property over a weekend, followed this up by calling agent every day the following week, could never speak to person dealing with this property, her colleagues kept saying she'd call back....NEVER called back. I was clearly not the only one being ignored as property owner started using another agency because of this incompetence, by the time someone eventually told me about this it was too late to view/put an offer on the place because there was already one made by someone else. I will NEVER use Homemade in future. Only reason this got 2 and not 1 star is because of the agents colleagues who eventually told me part of the situation.
I have read Homemades response and am not surprised they now want to apologise and show concern for a situation that is utterly beyond redemption for me, but is now online for everyone else to see. Property I was after was in Camberley.

Homemade Homes からの回答
I started the process of shared ownership on a new build in Feb 23 & was unlucky to not obtain my 1st choice, however Ash pulled out all the stops to ensure I was able to get another house on their development and I now have a reserved property. If I had any questions I would always be contacted & likewise with any updates I am kept informed. Great service & helpful employees within this company

Homemade Homes からの回答
Ash Baldwin has been absolutely fantastic. I have had a few queries as this will be our first time using Shared Ownership and completely unsure of the process. Every time I’ve spoken with Ash he has been incredibly patient and understanding. Ash has taken the time to make sure I fully understand the next steps. Looking forward to going through this process and hopefully the outcome is what we are looking for, if not it’s been a pleasure having Ash to help us.

Homemade Homes からの回答
Lucy was an exemplary employee..very accommodating and understand our needs…She is outstanding and the whole team charllote, Josh and the staff i forgot his name on the day of completion..Outstanding service!Superb!!!! Thank You! -Mr & Mrs Austria 11 Barnard Way MK.

Homemade Homes からの回答
After a long and stressful process as first time buyers, my partner and I have finally received the keys to our new home.
I can’t put into words how supported we have felt by Homemade homes, in particular by Charlotte Swan. She has kept us updated throughout the process, with emails and calls- sometimes even multiple times a day. Charlotte has been the main driver of our purchase, chasing people and pushing for things to be done. Her and the whole team are amazing and I can’t recommend them enough.
If you are a nervous first time buyer, give Homemade homes a go!

Homemade Homes からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。