Hydreight Wellness レビュー 271

Everything is on back order.. no way to complete a proper IV with what they have…. So unfortunate.. the renewal day to charge me is right under a year and there is a delay of product for like a month.. and it’s ongoing…not much room to really grow as a business.

Very supportive! From the On Boarding, Business Success team to the technical support team all are AWESOME and so helpful. The weekly Webinars are so helpful and informative. Don't be afraid to ask questions. Everyone is at a different place in this business and they understand. I am older and not very computer/tech savvy and I ask a lot of questions. They have all the tools and support that I need. I am very happy that I chose Hydreight Wellness! Right now I can't say enough good things about them. You have to work at this, its not easy. So if your not willing to put the time in don't expect to just have clients knocking your door down. Take your time and use the resources available. I'm still new to everything and learning everyday.

App is difficult to navigate. Slow delivery. I can’t get anyone on the phone only by email which is not responded to in a reasonable time frame. We need phone numbers! How can you possible run this type of business without phone numbers?!

The meds came with instructions and I didn’t really have to do the math on trying to figure out how much of the medication to give.

Quick response and very good service!

Wish there is phone contact

Hydreight has been great at guiding and helping get started with IV therapy in my therapy! I am happy to be able to offer it as a RN and loving how it is setup and the education! Highly recommend!

Excellent customer service! Hydreight is quick to respond to my questions and needs, and always provide clear instructions.

Everything always goes smoothly

Great and efficient service!

Hydreight provides a positive and professional platform, that is easily accessed, the team members answer emails and follow-ups timely. I am very satisfied with the overall performance of this company.

My experience with Hydreight has been excellent! I am very grateful and excited to have such a great team behind me every step of the way!

The dials on the dates I would prefer just writing dates and times in blanks. Vital signs are kind of a hustle to put in because you have to click in and out of them instead of just writing them out.
I feel like there’s no one I can call for help. There’s no phone numbers for support only emails and then it takes days to get an answer. A lot of my questions could be answered if I didn’t have to watch webinar upon webinar to get info. It would be nice if the info on the webinars was in documents so you can just search and find what you need.
In the webinars it tells me I can do a FaceTime for check-ins and then I was told by support team that I actually have to physically be with the client.
Also the app glitches and stalls up sometimes.
The providers on one weekend I’m not sure how a person could have done an event because I could never get connected to a doctor so I had to re-schedule to another day after hours of sitting with my client.
It is almost backwards to me how info is presented. It would be nice if the learning center had screen recordings and YouTube’s of how to operate the app and then if the info for meds was in print form that would help me a lot! Please do not take this as a rant as I am so appreciative of what this app has done for me!!

Very professional and responsive, my buisness goes through phases of rapid growth and sometimes I need items right away. I have found the people super helpful and friendly

Customer Service is good but the system has lots of problems and it’s more difficult then it’s needed to be.

Hydreight has amazing success support staff, robust and evolving apps, superb safety and quality of medications as well as policies that also lead to BA Success.

timely turnaround for this refill. i ran out one day before it arrived.

I regret signing up with this company. First and foremost, they did not disclose upfront that their services are locked to one state only. If you want to operate in a neighboring state—even just a few miles away—you’re required to pay an additional $3,000, which felt like a hidden fee. When I asked to transfer my service area, I was told their policy only allows you to operate based on your home address, which severely limits flexibility and wasn’t communicated clearly.

Secondly, it’s been extremely difficult to find clients. The required doctor’s fee, plus the high cost of infusions, makes it hard to attract paying customers—especially if you’re starting from scratch. Despite my efforts (flyers, local marketing), I’ve received zero leads or inquiries.

Please be aware of these limitations before you invest. I wish I had known this earlier, and I hope this helps others make a more informed decision