Smooth sailing from start to end, technical questions raised were handled speedily to avoid delays. Kept informed every step of the way. Pleasure doing business with you.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We ordered an item not readily available in SA and which had to be imported from USA. Our first time using this online shopping platform so naturally we had our doubts. Our only complaint was the dela... もっと見る
This experience was far beyond my expectation! Frankly, when I paid for my order, I was doubtful as to whether I would ever receive my order; however, their constant checking- in slowly gave me c... もっと見る
Fast delivery time and the tablet was in perfect condition. It was in customs for a week but that was not the fault of Importitall.
企業情報
当該企業による記述
Big or small, we Import It All! South-Africa's best online store giving access to a world of brands at great value.
連絡先
18 Laneshaw Street, 1609, Johannesberg, 南アフリカ共和国
- queries@importitall.co.za
- importitall.co.za
4.6
優良
460件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 61％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fast delivery and updates on order
2025年9月5日
The time it took from order to delivery…
The time it took from order to delivery and constant update on the status of the order.please keep the wonderful work up
2025年9月5日
Good communication
The process was transparent and I appreciated all the communications I received to keep me updated
2025年9月4日
The correct item that I ordered were…
The correct item that I ordered were available and arrived here in South Africa, the time from placing the order to delivery took a bit long but overall I'm happy
2025年9月3日
Excellent!
2025年9月2日
Made online international purchases too…
Made online international purchases too easy, if only I had more money 😂
2025年8月15日
Constant communication on the status of…
Constant communication on the status of my order and its arrival before the expected date.
2025年8月13日
Some of my goods arrived demaged I was…
Some of my goods arrived demaged I was informed in time and given fair options instead of sending the goods to me demaged as they were.I appreciated that.
2025年8月13日
Excellent communication from order to…
Excellent communication from order to delivery, in time. Good price.
2025年8月11日
Reliable Delivery Service
I always find the deliveries from Importitall reliable. Thank you so much.
2025年8月11日
Impressive
although the delivery was a wait, you kept me informed at all times. I am very impressed with your service.
2025年8月11日
promise of delivery time not kept
On the initial order a timeline of 10 - 20 days were given, only to find out that it would take much longer to deliver the order. It was delivered today 34 days later.
2025年8月11日
Importitall からの回答
Dear Customer
Apologies if there is a misunderstanding somewhere!
We quote 10-20 working days on all our product pages, during the checkout process and we also send an estimated delivery date via email when placing the order with us showing the 10-20 working day calculation.
We quoted delivery as between the 29/07/2025 and 11/08/2025. I see your order was delivered today, 11/08 - meaning we did keep within our quoted 10-20 working day delivery timeframe, and the order was not late as mentioned. (Although, we did deliver on the last quoted delivery day, we usually do strive to deliver earlier than expected)
We hope this makes things more clear, and hope to see you again soon!
Kind regards!
It took a longer as expected
It took a longer as expected, but the delivery service was very good. And I love my Mickey mouse watch ‼️Thank you 🌻 Lēzel des Fontaine Sedgefield Western Cape
2025年8月11日
Importitall からの回答
Dear Customer
That's fantastic feedback, many thanks!
We hope to see you again soon!
Kind regards!
Importitall からの回答
Dear Customer
That's fantastic feedback, many thanks!
We hope to see you again soon!
Kind regards!
Got my order Got my order within a month. Thank you very much importitall. At first was hesitant to order but was like naah lemme see how it goes Ordered 15 July 2025, got it 4 August 2025 a month
Got my order within a month. Thank you very much importitall. At first was hesitant to order but was like naah lemme see how it goes
Ordered 15 July 2025, got it 4 August 2025
You deee best
2025年8月4日
Importitall からの回答
Dear Customer
That's fantastic feedback, many thanks!
We hope to see you again soon!
Kind regards!
Good experience except when the courier…
Good experience except when the courier company began agitating for an extra payment (spam?).
2025年7月15日
Importitall からの回答
Dear Customer
That's fantastic feedback, many thanks! Please do note though that our pricing includes all fee's - and we would never ask you for any additional payment.
There is a scam going around where people are getting courier payment emails from random companies, please always verify with the courier directly and never click links on emails.
We hope to see you again soon!
Kind regards!
Could have just imported it myself in…
Could have just imported it myself in the same amount of time it took
2025年7月18日
Importitall からの回答
Dear Jeanri,
Thank you for your feedback — it is sincerely appreciated.
We were very surprised and disappointed to receive a 1-star review, especially as we clearly state our delivery time of 10–20 working days to help manage expectations.
Upon reviewing your order, it was dispatched in exactly 10 working days, which is well within our promised timeframe.
Please understand that our process involves sourcing from the USA, handling export formalities, international shipping, managing South African customs and duties, and final delivery to your door. While this journey takes time, we always aim to deliver as quickly and smoothly as possible.
We truly value your support and hope to welcome you back again in the future.
Warm regards!
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