Well, I was desperate for a pool part and didn't look at reviews. Awful, Awful, Awful. Website says shipping within 48 "business hours", which I took to mean 6 business days - a little over a week. 2... もっと見る
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i purchased an in floor part module about 2 months ago, we had it for a month then it jammed up, the spring has broken or something . I have tried to contact you now three times via email and nothin... もっと見る
I ordered the wrong Caretaker Top Housing sent it back ordered the right one, the returned item was returned to me with postage due, I called they said I damaged the threads on the union, needless to... もっと見る
企業が回答しました
no one to call, no one to blame but myself for ever considering this site
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
InFloorPoolParts offers thousands of in-ground pool cleaning parts that are used in in-floor pool cleaning system. InFloorPoolParts carries not only replacement parts for every in-ground cleaning system, but provides reference material on how to repair and troubleshoot common issues associated with these systems from popular brands such as A&A Manufacturing, Polaris Caretaker 99, and Master Pools (amongst others). With our simple reference guides we’ve found our customers feel empowered, knowing they can maintain their cleaning systems without the help of a technician. What sets InFloorPoolParts apart from other pool retailers are not only our competitive prices on thousands of common and rare parts, but is our commitment to quality customer service. Whether you have questions about an existing order, need assistance placing an order, or have technical questions, our dedicated Customer Service and Technical Support teams are here to aid you every step of the way! Our sophisticated website design along with our attentive Customer Service team ensure easy site navigation and ease of purchase. Our goal is to not only service our customers with pool and spa parts at the best possible prices, but it is to ensure that every customer has a hassle-free and fluid ordering process as well. In addition, InFloorPoolParts has four sister-sites that service all other needs amongst the swimming pool industry. PoolVacParts which services the in-ground and above-ground pool cleaner market, SaltWaterPoolParts which services the salt water pool market, SwimCSI which services needs with filters, pumps & motors, spa parts, amongst more, and PoolandSpaDesigns which services both Owner Builders and Licensed Contractors with the design and building process of a new or remodeled pool. No matter what in-floor pool part you are looking for, the staff at InFloorPoolParts will go to every measure to make sure you have a hassle free experience from the first time you call our office to the moment your order arrives at your doorstep!
連絡先
10267 N. Scottsdale Road, 85253, Scottsdale, 米国
- (480) 607-1900
- sales@azpoolsupplies.com
- infloorpoolparts.com
Excellent service
I ordered these parts and was given a call to let me know when they would be coming, that it was a day or two behind. They still got to me very quickly and I'm very satisfied.
Awesome to deal with!
Have ordered from this company several times. Never had any problems with them. Very speedy delivery!
very reliable and quick
I received my part quickly and it was well priced. I'm very happy with this company.
OUTSTANDING IMMEDIATE ADVICE, SERVICE AND TURNAROUND
We are absolutely thrilled with the service from Infloor Pool Parts.
As we live in Australia, we had concerns that ordering parts for our pool in-floor cleaning system from an offshore company can be risky. We had questions about the parts we required, so we made contact via email to the company and got an immediate personal reply. The price of the parts including international freight were less than half the price of the same parts sourced here in Australia. Delivery was on time. Couldn't be happier and have recommended Infloor Pool Parts to others. Thank you for a great experience!
Parts difficult to locate otherwise, available here.
Just what I was looking for. Timely response and receipt of parts. Hope I don't need replacement parts for a while, but when/if I do you're now my "go to." Thanx for being available.
Fast Shipping.... Excellent Service
I usually order from Amazon but they did not have my product. At first I was reluctant to order from in floor pool parts but went ahead and ordered the part I needed. Shipping was fast and I received exactly what I ordered. I will definitely order again from them.
They know their stuff!
I have an old caretaker system. One by one, it had problems. I bought valves. And Gaskets. Then gears. Then a new base-plate. It was, as they say, a process. I can't say I wasn't disappointed when I kept have problems. But along every step of the way, the InFloorPoolParts team helped me to the next step. It all works great. Just like new.
Easy to deal with, great response time!
I got onto their site, found what I as looking for EASILY, double checked it, ordered and paid for it. approx: 4 days later I fitted it to my pool.
PS: I am in Australia!!
I have kept all the details and will definately use and recommend them in the future.
Cheers
David
Super efficient delivery of reasonable priced product to Australia with tracking communication.
We were hesitant to order this product from overseas but things went very smoothly and InFloorPool Parts sent following emails letting us know how the item was tracking. The product was cheaper than purchasing it in Australia. Wouldn't hesitate to order from this company again.
Outstanding Service
I thought I had ordered the right part. But before the In Floor Pool Parts shipped it, they contacted me to verify my order. After talking with the customer service rep, we determined I had ordered the wrong part. They corrected my order, and sent me the right part. Thank you for verifying my order before you shipped it.
great company to deal with
I've used this company twice now, both times I've had great experiences. Website is informative about products, shipping is fast.
Great Pool Parts
Purchased a new gear housing for my Care Taker system. It was shipped from California to my home in Florida. I received it within 5 days. Installed it. It fixed my leak problem and I saved a significant amount of money buying direct rather than from my local pool retailer. Happy camper.
Outstanding quality and service!
I installed the part in 5 minutes and it solved my problem instantly!
great price fast shipping
looking for pool parts unable to find reasonable price locally. went on line find the part i needed asked questions about product several different type depending on the age of the unit. find it here great price and they were very knowledgeable about products. will shop again when parts needed
Very easy to do business with and good price!
These parts are extremely expensive in Australia and every pool shop you talk to gives you the run around and treats you as if you don't know anything about the business, especially when you tell them you know what you need. They all give you the sales pitch and try to sell you things you don't need or want! I just went online with these guys, chose what I needed, bought it and it was as easy as that!
Thanks
Great Customer Service
The people were very helpful, courteous, and reliable.They were good about taking back a part I had to return that I could not get to work.
One stop pool supply.
I went online and ordered my parts. Next day they called me to say I could pick up the parts without paying for shipping because I lived in the same city, Who knew? This is a trusted company who deserves repeat business.
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