レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

Ease of use, very good quality control people, nice items. Only sad thing is that in the past there were no customs duties added on at checkout and package values were made small so that there were no... もっず芋る

5぀星のうち5の評䟡

Piattaforma serissima, che merita di avere più risonanza e successo. Ancora troppo poco conosciuta e popolare, avrebbe bisogno di ampliare la community e spero lo farà, anche perché hanno appena inizi... もっず芋る

5぀星のうち5の評䟡

Beaucoup d'offres... Et prix intéressants. Bon process : le vendeur doit faire passer le produit par Joli closet qui le contrÃŽle. Par contre le bijou acheté n'a pas été fourni avec le certifica... もっず芋る

䌁業情報

  1. バッグず旅行かばんの店
  2. 宝石店
  3. 靎屋
  4. 時蚈店
  5. 婊人服店

圓該䌁業による蚘述

Joli Closet, mode et luxe d'occasion sur internet, toutes vos marques préférées disponibles à des prix jusqu’à -80% du neuf. Achetez en toute sérénité, authenticité et conformité garantie. Vendez rapidement en profitant de notre commission parmi les moins cher du marché et toujours service compris.


連絡先

4.2

ほが満足

TrustScore 5段階評䟡の4

493件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 53に回答しおいたす

通垞1カ月以䞊経っおから回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.2

すべおのレビュヌ

(493)

過去12か月のレビュヌ数: 69ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち2の評䟡

The customer service and management of consignment items appear to be non-existent.

The customer service and management of consignment items appear to be non-existent.

I’ve been trying to negotiate a price for a consignment item since October 10th (so nearly a month now), sending multiple emails and receiving only one response regarding the shipping information.

This level of communication is unprofessional and makes it hard to trust the company with placing any order.

2025幎11月4日
自発的なレビュヌ
5぀星のうち1の評䟡

Tudo uma farsa

Tudo uma farsa, não caiam, depois que conclui a tarefa de 40, fazem o seu pagamento e depois te pedem para depositar 100 euros para continuar.

2025幎10月18日
自発的なレビュヌ
Jolicloset ロゎ

Jolicloset からの回答

We’re very sorry this happened to you. However, what you describe (“tasks” and being asked to deposit €100 to continue) is not related to any purchase on jolicloset.com and strongly indicates a scam impersonating our brand.

To be completely clear: JoliCloset will never ask anyone to make a deposit, pay a fee, or transfer money to “continue” a process or receive a payment. We do not run any “task” programs.

Please only trust communications you can verify through our official channels. We have a dedicated page explaining how to verify legitimate JoliCloset communications and how to report suspicious messages: https://www.jolicloset.com/en/site/verifyCommunications

If you can share any details (screenshots, links, usernames, phone numbers, email addresses, or payment instructions), it will help us report the impersonators and protect others.

フラグに぀いおのプロセスに埓っお、Trustpilot がレビュヌを評䟡䞭です。

5぀星のうち5の評䟡

Had a very positive experience

Had a very positive experience. The dress came in perfect condition. The order, email updates and delivery were smooth and fast. The only issue is that the dress smells with some weird perfume but I guess this is fixable with some fresh air :)

2025幎10月10日
自発的なレビュヌ
5぀星のうち1の評䟡

Don’t buy from them

I ordered from Jolicloset for the first time — it was supposed to be a special gift for my friend in France. Instead, it became a nightmare.

For over 10 days, I’ve tried everything: messages on their website, emails to contact at jolicloset.com, even phone calls. No reply at all. My shipment, nearly €5,000, is still stuck in transit.

They don’t respond, don’t care, and offer zero support. Truly the worst online shopping experience I’ve ever had.

Do not buy from them!!!

2025幎10月8日
自発的なレビュヌ
5぀星のうち1の評䟡

Closing account after reading the review on trustpilot

Good morning, this time they fought, I sold a pair of sandals shipped and regularly notarised, in the following days I should have received the payment being a private seller, but in spite of all the rules of international trade and also the rules written on their site they sent me back the shoes saying that the buyer had changed his mind which is absolutely not possible given the rules written on the site and the rules of international trade. Obviously I did not accept the return delivery shipment and I sent the shoes back to their address. At the moment I have already written 15 e-mails to request payment, but I have never received an answer except one where they tell me that the shoes have been sent back to me no one knows for what reason if it does not improve the assistance service, this site has no way of existing and I point out that I have been selling on this site for many years. I'm waiting to be paid. Now they read my review on Pasta and they closed my account, this is the level of seriousness of this site. Absolutely avoid. . The buyer purchased the item because they knew I was a private seller and had no right to return it. Now they're trying to justify this terrible situation, specifically by saying they don't want to pay me for the sale and have held onto my shoes with the intention of keeping them for themselves. You should consider whether you can buy from a site like this. In addition, I am waiting for news of items that according to them would be lost during previous shipments, I asked to see the complaints made to dear and they were never shown to me in a few words if you send an object they can safely tell you that they have not received anything and the thing will not have followed and you will lose the items and you will never have an answer to your Complaint e-mails.

2025幎7月24日
自発的なレビュヌ
Jolicloset ロゎ

Jolicloset からの回答

Hello,

We are sorry to read your review, but we must clarify several points for accuracy.

The return of your item was processed in accordance with European regulations and our Terms and Conditions, which grant buyers the right of withdrawal when purchasing from professional sellers. Based on your selling activity on our platform, including volume and structure, you were previously informed that your account falls under the status of a professional seller.

The item was returned following a legal request from the buyer, and Joli Closet covered the return shipping as a gesture of goodwill. You later refused the delivery, and despite multiple contacts from our side, the situation remained unresolved.

As for your account, it was closed after repeated non-compliance with our platform policies. We do not take such decisions lightly, but we are committed to maintaining a secure and transparent experience for all users.

We remain available by email should you wish to engage in a constructive and respectful exchange.

Best regards,

The Joli Closet Team

5぀星のうち5の評䟡

Fue mi primera compra en Joli Closet y


Fue mi primera compra en Joli Closet y la verdad, ¡todo genial! Encontré una prenda que me encantó, le hice una pregunta al vendedor en los comentarios y me respondió súper rápido, el mismo día. Eso me dio mucha confianza.

Después de la compra, el vendedor envía el artículo a Joli Closet para que lo revisen, y luego ellos me lo mandaron a casa. Llegó en perfecto estado, tal como en la descripción, bien empaquetado y auténtico.

Elegí el envío exprés y todo llegó rápido y sin problemas. Estoy muy contenta con mi experiencia, seguro que vuelvo a comprar

2025幎7月7日
自発的なレビュヌ
5぀星のうち5の評䟡

Very nice

Je vends et j’achÚte sur plusieurs plateformes, mais pour tout ce qui est HermÚs, Chanel ou Vuitton, je passe maintenant toujours par Joli Closet. Le contrÃŽle est rapide, et si on décrit bien l’article avec les défauts en photo, ça se passe trÚs bien.

Une fois, j’ai remarqué une tache sur une veste juste au moment de l’emballer. J’ai envoyé des photos à Joli Closet, ils ont vérifié avec l’acheteuse, et au final ils ont trouvé un accord pour un passage au pressing. Tout s’est bien passé.

Même chose quand j’ai acheté un carré HermÚs : pendant le contrÃŽle, ils ont vu quelques taches, m’ont envoyé des photos et ont négocié une petite réduction avec la vendeuse.

Toutes mes autres ventes et achats se sont super bien passés aussi.

2025幎7月3日
自発的なレビュヌ
5぀星のうち5の評䟡

Je vends et j’achÚte sur plusieurs


Je vends et j’achÚte sur plusieurs plateformes, mais pour tout ce qui est HermÚs, Chanel ou Vuitton, je passe maintenant toujours par Joli Closet. Le contrÃŽle est rapide, et si on décrit bien l’article avec les défauts en photo, ça se passe trÚs bien.

Une fois, j’ai remarqué une tache sur une veste juste au moment de l’emballer. J’ai envoyé des photos à Joli Closet, ils ont vérifié avec l’acheteuse, et au final ils ont trouvé un accord pour un passage au pressing. Tout s’est bien passé.

Même chose quand j’ai acheté un carré HermÚs : pendant le contrÃŽle, ils ont vu quelques taches, m’ont envoyé des photos et ont négocié une petite réduction avec la vendeuse.

Toutes mes autres ventes et achats se sont super bien passés aussi.

2025幎6月19日
自発的なレビュヌ
5぀星のうち5の評䟡

I had a fantastic experience purchasing


I had a fantastic experience purchasing a Chanel bag from Joli Closet! Once I placed the order, the seller sent the bag to Joli Closet for authentication and quality control. When the bag arrived it was exactly as described or even more beautiful! I highly recommend Joli Closet for anyone looking to buy preloved items with peace of mind.

2025幎6月6日
自発的なレビュヌ
5぀星のうち1の評䟡

Koop nooit bij hun, valse producten! 


Ik heb een armband gekocht van een bepaald merk, ik heb dit laten controleren door jolie closet zelf als het extra betaal service.
Ik krijg mijn bestelling en het is duidelijk een vals exemplaar.
Ik mail met hun en zij sturen de foto's door, en zegge idd dat de papieren een beetje beschadig zijn en dat de codering ook wat onduidelijk is maar dit is goedgekeurd.
Ik doe de test met de magneet en mijn armband hangt aan de magneet.
Ik stuur ze foto en ze zegde je kan het terug sturen als je wilt.
Dus ik mail voor dit aan te vragen, helaas geen reactie van hun meer.
Verschillende mails maar geen reactie!
Koop nooit bij hun wees gewaarschuwd ik ben 1750€ kwijt.

2025幎5月26日
自発的なレビュヌ
Jolicloset ロゎ

Jolicloset からの回答

Beste mevrouw,

Het spijt ons dat uw ervaring aanvankelijk niet aan uw verwachtingen voldeed. Wij nemen dit soort meldingen zeer serieus.

Het artikel dat u heeft ontvangen is afkomstig van een professionele verkoper en is door onze deskundige teams gecontroleerd en als authentiek bevestigd. Ondanks deze bevestiging hebben wij u de mogelijkheid gegeven het artikel te retourneren, en het volledige bedrag is aan u terugbetaald.

Wij hebben al uw berichten beantwoord en hopen dat deze oplossing het probleem naar tevredenheid heeft verholpen.

Wij zouden het uiteraard op prijs stellen als u uw beoordeling zou willen bijwerken om dit ook te weerspiegelen.

Met vriendelijke groet,
Het Joli Closet Team

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