We were looking for a specific sized rug for our motorhome with plenty of orange in the design. It took us a while but eventually we found this great lively style which we could order to our exact siz... もっと見る
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I had not heard of this site but couldn't resist the rug I eventually purchased. It was as described and I was not disappointed. It is beautiful!! The rug was well packaged and delivery within given... もっと見る
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The site very easy to navigate, very easy to find the size and colour i wanted. The rug itself is excellent quality, really lovely colours and strong looking, doesn't move either as non slip back.... もっと見る
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After a little delay with despatch my rug arrived super quick(48hr after despatch) from Istanbul. Very responsive and informative customer service. Rug itself is excellent quality and in a size... もっと見る
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企業情報
当該企業による記述
At Justrug, we believe creating a home you love should be simple, stress free and inspiring. Our brand was built on one clear idea: design should fit real life, not the other way around. That means style that feels modern, service that feels personal, and values that put people first. Customer happiness is at the heart of everything we do. With free shipping & free returns, shopping with Justrug is designed to be effortless and worry free. We listen, we adapt, and we go the extra mile because trust is not given, it is earned. Justrug is more than a name, it is a community that cares. From the first click to the moment your order arrives, we want you to feel confident, valued and part of our story.
連絡先
16192 Coastal Highway, 19958, Lewes, 米国
- info@justrug.com
- justrug.com
4.6
優良
1335件のレビュー
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ネガティブなレビューの 79％に回答しています
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Beautiful rugs and great to work with
Beautiful rugs and great to work with. Very simple process.
2026年4月23日
JUSTRUG からの回答
Thank you for the wonderful review! We're so glad you love your rug and found the whole process simple and easy. Making rug shopping straightforward and enjoyable is exactly what we aim for at JUSTRUG. We'd love to work with you again soon!
The quality of the Rugs was not what we…
The quality of the Rugs was not what we expected. We have bought from here before and we’re very happy. This time the low quality was very disappointing.
2026年5月12日
JUSTRUG からの回答
Dear Sharon,
Thank you for your feedback. As a returning customer, your satisfaction means a lot to us, and we are very sorry to hear that this recent order did not meet your expectations.
We want to make this right for you immediately. Please reach out to our support team directly at info@justrug.com with your order number #18913, and we will find a solution for you right away.
Best Regards,
JUSTRUG Customer Support Team
JUSTRUG からの回答
Thank you so much for the wonderful review! We're delighted the runners turned out exactly as you hoped — that's exactly what we aim for. They're a fantastic choice for adding warmth and style to hallways and kitchens. Enjoy them, and thank you for choosing us!
They are easy to work with
They are easy to work with. Rugsare good quality and easy to care for.
2026年5月19日
JUSTRUG からの回答
Thank you so much for the kind words! We're so glad you found us easy to work with, and that the rug's quality and easy care are living up to expectations. That's exactly what we strive for. Thank you for choosing JUSTRUG — enjoy your new rug!
Pretty and practical, lovely rug!
I chose this rug for the colour, it's similar to my living room. I decided on a round one and I'm so glad I did. I ordered it a few days ago and it came all the way from Istanbul within a couple of days.
The rug is washable, crucial with dogs and grandchildren. It is quite thin so I don't have to shave my door. It is light to lift making vacuuming easy. More than anything it is very pretty and ties up the colours in my living room.
I hope my new rug will last a long time because I love it. It is well made and well finished and seems tough. I'm 100% happy with my new rug and with the company I bought it from. I definitely recommend Justrug, I know where to look next time I need a new rug.
2026年6月8日
自発的なレビュー
JUSTRUG からの回答
What a wonderful review — thank you so much! We're absolutely delighted that your round rug ties your living room colours together so beautifully, and that it arrived from Istanbul in just a couple of days.
It sounds like it's a perfect fit for your life: washable for the dogs and grandchildren, thin enough to clear your door, and light enough to make vacuuming a breeze. We put a lot of care into making our rugs well-finished and hard-wearing, so it means the world to hear you find yours tough and beautifully made. We're confident it'll bring you joy for many years to come.
Thank you for recommending us and for trusting JUSTRUG — we'll be right here whenever you're ready for your next one. Enjoy your lovely new rug!
Good quality. Loved the custom sizing
Excellent rug. Ready delighted when I unpacked it and it was usable immediately. Good quality. Would definitely order again.
2026年5月18日
JUSTRUG からの回答
Thank you so much for the lovely review! We're delighted it was ready to use the moment you unpacked it — and that the quality lived up to expectations. It means a lot to hear you'd order again. Thank you for choosing JUSTRUG — enjoy your new rug, and we'll be here whenever you're ready for the next one!
Very prompt service
Very prompt service. Love my rugs and the colours are just as shown. When i can afford more i will definitely order more.
2026年5月11日
JUSTRUG からの回答
Thank you so much for the kind review! We're delighted you love your rugs and that the colours came through just as shown — and we're glad the service was nice and prompt too. It would be our pleasure to welcome you back whenever the time is right. Thank you for choosing JUSTRUG — enjoy your rugs!
Pick the size you need
I just had my kitchen floor redone and wanted to have a rug that went from counter to counter (8’x4’). There are very few places that let you select your size and this is it. The colors are vibrant and an appropriate thickness for a kitchen so we don’t trip on it.
2026年5月13日
JUSTRUG からの回答
Thank you so much for the wonderful review! Congratulations on the newly redone kitchen floor — we're so glad we could help you find that perfect counter-to-counter fit. Custom sizing is something we're proud to offer, so it's lovely to hear it made all the difference for you. And you're spot on about the thickness: just enough to feel substantial in a kitchen while staying low and trip-free. Thank you for choosing JUSTRUG — enjoy your new rug!
The rug was exactly what I wanted it to…
The rug was exactly what I wanted it to look like. The delivery was on time and wrapped to protect the rug. I will definitely be buying from you guys again
2026年5月15日
JUSTRUG からの回答
Thank you so much for the kind review! We're delighted the rug turned out exactly as you envisioned, and that it arrived on time and well protected — we take real care with our packaging. It would be our pleasure to welcome you back. Thank you for choosing JUSTRUG — enjoy your new rug!
Rugs are correct size and look exactly…
Rugs are correct size and look exactly as ordered
Very good quality and service
2026年5月15日
JUSTRUG からの回答
Thank you so much for the kind review! We're delighted the rugs arrived in the right size and looking exactly as ordered, and that both the quality and service hit the mark. That's exactly what we strive for. Thank you for choosing JUSTRUG — enjoy your rugs!
As described and quick delivery.
2026年5月15日
JUSTRUG からの回答
Thank you so much for the kind review! We're glad the rug was just as described and reached you quickly. Thank you for choosing JUSTRUG — enjoy your new rug!
Just what I wanted and looked exactly…
Just what I wanted and looked exactly like the photo. I think I will order another one.
2026年5月14日
JUSTRUG からの回答
Thank you so much for the kind review! We're delighted it was just what you wanted and looked exactly like the photo. It would be our pleasure to welcome you back for another. Thank you for choosing JUSTRUG — enjoy your new rug!
Good quality rug for the price
Good quality rug for the price. Delivered in just over a week.
2026年5月13日
JUSTRUG からの回答
Thank you so much for the kind review! We're glad you found great quality for the price and that it reached you within the week. Thank you for choosing JUSTRUG — enjoy your new rug!
Caramel-camel custom size printed rug from Turkey.
The color was different from what I expected. I thought it would be more-so mushroom brown-bronze but it is actually a caramel camel tan golden brown. Although it’s not what I was expecting, I do love it! And the quality is excellent!
2026年4月20日
JUSTRUG からの回答
Hi, and thank you so much for sharing your experience! We're delighted you ended up loving your custom size printed rug, even though the caramel-camel tone turned out a little warmer than the mushroom brown-bronze you had pictured. It means a lot to hear the quality lived up to your expectations. Enjoy your beautiful new rug, and thank you for choosing JUSTRUG!
Amazing quality and craftsmanship
Amazing quality and craftsmanship! Absolutely love my new rug, and can’t wait to get the larger sizes! Looks exactly as it is shown online. wonderful experience!
2026年5月10日
JUSTRUG からの回答
Thank you so much for this wonderful review! We're thrilled you love your new rug and that it looks exactly as shown online — capturing true-to-life quality and craftsmanship is something we care deeply about. We can't wait for you to add the larger sizes to your space too! Thanks for choosing JUSTRUG, and enjoy your beautiful new rug!
Easy order, great quality!
Easy order, great quality and fast shipment. Only downside is the fiber s have a sheen which based on direction can make the carpet look dirty/smudged.
2026年4月22日
JUSTRUG からの回答
Thank you for taking the time to share your experience! We're so glad the ordering process was easy, the quality impressed you, and your rug arrived quickly. We also appreciate your note about the sheen — it's a natural characteristic of the fibers, and the way light catches them can shift depending on direction and the pile's lay. Thank you for choosing JUSTRUG, and enjoy your new rug!
Justrugs customer service solved delivery issue
I ordered 3 rugs at the cost of £503.00 and I have not received them after 2 weeks. I got a FedEx notification about delivery that when I check tracking does not give any information. I have emailed Justrug twice to ask for an update and neither email has been responded to. Justrugs eventually got in touch and gave us a 20% refund and arranged the rugs to be remade. We received them within the week. The rugs are lovely. The problem was apparently with FedEx who mislaid the order.
2026年5月15日
自発的なレビュー
Quality products and fantastic selection
I really like the selection and all the size options. I didn't have to compromise a bit, I got the precise rug I needed for my kitchen and it looks great, while being highly functional
2026年4月27日
JUSTRUG からの回答
Thank you so much for the wonderful review! We're thrilled you found the perfect rug for your kitchen without having to compromise — our wide selection and full range of size options are designed for exactly that. It's fantastic to hear it looks great and is highly functional in your space. Thanks for choosing JUSTRUG, and enjoy your new kitchen rug!
Great Customer Service
Besides the huge and varied selection, the service is by the book! They performed as they said they were going to at the time of my order - shipping, notification and an easy return process. I had picked two rugs to choose from and knew I would have to return one. And to top it off, the pricing seemed very reasonable!
2026年4月24日
JUSTRUG からの回答
Thank you so much for this detailed review! We're delighted our huge, varied selection gave you plenty to choose from, and that everything — from shipping to notifications to the return process — went exactly as promised. We know ordering two rugs to compare at home makes the decision so much easier, so we're glad the return was smooth for you. It's wonderful to hear the pricing felt reasonable too. Thanks for choosing JUSTRUG, and enjoy your new rug!
We’ve now purchased 3 rugs from JUSTRUG…
We’ve now purchased 3 rugs from JUSTRUG and have been extremely satisfied with both the service and quality.
2026年4月24日
JUSTRUG からの回答
Thank you so much — three rugs and counting means the world to us! We're thrilled you've been extremely satisfied with both the service and the quality each time. It's customers like you who make what we do so rewarding. Thanks for continuing to choose JUSTRUG, and enjoy your rugs!
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