We were looking for a specific sized rug for our motorhome with plenty of orange in the design. It took us a while but eventually we found this great lively style which we could order to our exact siz... もっと見る
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I had not heard of this site but couldn't resist the rug I eventually purchased. It was as described and I was not disappointed. It is beautiful!! The rug was well packaged and delivery within given... もっと見る
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The site very easy to navigate, very easy to find the size and colour i wanted. The rug itself is excellent quality, really lovely colours and strong looking, doesn't move either as non slip back.... もっと見る
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After a little delay with despatch my rug arrived super quick(48hr after despatch) from Istanbul. Very responsive and informative customer service. Rug itself is excellent quality and in a size... もっと見る
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企業情報
当該企業による記述
At Justrug, we believe creating a home you love should be simple, stress free and inspiring. Our brand was built on one clear idea: design should fit real life, not the other way around. That means style that feels modern, service that feels personal, and values that put people first. Customer happiness is at the heart of everything we do. With free shipping & free returns, shopping with Justrug is designed to be effortless and worry free. We listen, we adapt, and we go the extra mile because trust is not given, it is earned. Justrug is more than a name, it is a community that cares. From the first click to the moment your order arrives, we want you to feel confident, valued and part of our story.
連絡先
16192 Coastal Highway, 19958, Lewes, 米国
- info@justrug.com
- justrug.com
4.6
優良
1335件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 79％に回答しています
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JUSTRUG からの回答
Thank you for the great review! We're so glad your rugs look just like the pictures and that delivery was nice and quick — getting both of those right matters to us at JUSTRUG. It means a lot to know we delivered for you. Thank you for choosing us!
Runner and Mat for the Kitchen
I bought a runner and a match for my kitchen. The colours were lovely and both arrived quickly. I had fringe on the runner and no fringe on the mat. I wish i had fringe on both, with fringe looks nicer. The mat has some kind of zig zag on the edge. Is okay but the fringe looks better.
2026年5月25日
JUSTRUG からの回答
Thank you so much for the thoughtful review! We're delighted the colours of your kitchen runner and mat turned out lovely and that both arrived quickly. We really appreciate your honest feedback, and we'll happily pass it along to our team — notes like yours genuinely help us improve. Thank you for choosing JUSTRUG, and we look forward to helping you find your next perfect pieces!
I love my living room and dining room…
I love my living room and dining room rugs. I love them so much I just ordered one for my kitchen
2026年5月22日
JUSTRUG からの回答
Thank you so much for the wonderful review! We're thrilled you love your living room and dining room rugs — and absolutely delighted that you came back for a kitchen rug too! That's the best compliment we could ask for. We can't wait for your new rug to complete the set, and we hope it brings you just as much joy as the others.
JUSTRUG からの回答
Thank you for the kind review! We're so glad you were happy with both your rug and the customer service you received — delivering great products backed by great service is exactly what we aim for at JUSTRUG. It means a lot to know we got it right for you. Thank you for choosing us!
JUSTRUG からの回答
Thank you for the great review! We're so glad you're happy with the quality of your rug and that it arrived right on time — getting both the product and the delivery right is exactly what we aim for at JUSTRUG. It means a lot to know we delivered for you. Thank you for choosing us!
Very good quality
I am very happy with my rug purchase! We purchased two rugs, one for the living room and a matching kitchen runner. They are stunning, and the quality is superb. I’ve purchased plenty of rugs online in the past, but none come close to the quality of these rugs. I will never shop for rugs anywhere else in the future!
2026年5月20日
JUSTRUG からの回答
Thank you so much for this incredible review! We're absolutely thrilled that you love both your living room rug and the matching kitchen runner — and hearing that they're stunning with superb quality means the world to us. To know that, after buying plenty of rugs online before, none come close to these is just the highest compliment we could receive. We're honoured to have earned a loyal customer, and we can't wait to welcome you back to JUSTRUG whenever you're ready for your next one!
Transparency and communication!
2026年5月19日
JUSTRUG からの回答
Thank you so much for this kind review! Transparency and clear communication are at the heart of how we work at JUSTRUG, so it means a lot to hear that it came through in your experience. We always want our customers to feel informed and confident at every step — from choosing the right rug to delivery. We truly appreciate you taking the time to share this, and we look forward to welcoming you back soon.
Beautiful work and is the exact color…
Beautiful work and is the exact color as the pictures. Shipping was fast from Turkey to the USA!
2026年5月25日
JUSTRUG からの回答
Thank you so much for the wonderful review! We're thrilled your new rug arrived in the exact color shown in our photos — true-to-image color accuracy is something we work hard on for every JUSTRUG order. It's great to hear delivery to the USA was fast, too. Enjoy your new rug, and we'd love to welcome you back soon!
Lightweight and pretty runners …
The quality of the rug and the colors were just as described. I was charged for two rugs and two were shipped. I did get a refund but the communication took a bit longer than I wanted.
That being said I would shop from them again, the rugs are very nice.
2026年5月25日
JUSTRUG からの回答
Thank you for your honest and balanced review! We're glad the quality and colors of your rugs matched their descriptions exactly. We do apologize that the communication around your refund took longer than it should have — that's an area we're always working to improve, and your feedback helps. It means a lot that you'd shop with us again despite the hiccup. Thank you for your patience and for choosing JUSTRUG — we look forward to welcoming you back!
JUSTRUG からの回答
Thank you for the kind words! We're delighted you're happy with both the quality and the value of your new rug. Offering premium rugs at a fair price is exactly what we aim for at JUSTRUG. Enjoy it, and we hope to see you again soon!
Beautiful
Beautiful, quality rug, custom order and delivered in a reasonable amount of time! I am thrilled with my purchase and will order again from this company!
2026年5月22日
JUSTRUG からの回答
Thank you so much for this wonderful review! We're thrilled to hear you love your custom rug and that it arrived within a reasonable timeframe. Custom orders are a special part of what we do at JUSTRUG, so it means a lot to know the result lived up to your expectations. We can't wait to create your next rug — see you again soon!
Not really what I expected
Very pretty design and arrived quickly but in no way is this a rug. There is no pile at all and it is more like a mat. If you want a rug be sure to check that it has some kind of pile depth
2026年5月15日
JUSTRUG からの回答
Thank you for sharing your thoughts, and we're glad you love the design and the quick delivery! We're sorry the thickness wasn't what you expected. Our washable rugs are intentionally made with a low pile — this is what makes them so easy to clean and quick to dry, but we completely understand it's a different feel from a traditional high-pile rug. We appreciate you flagging this, as it helps other shoppers know what to expect, and we always aim to describe pile height clearly so customers can choose the right style for their space. Thank you for your honest feedback — we truly value it.
Quick delivery
Quick delivery, beautiful blue just as pictured! Would definitely buy from you again!
2026年5月15日
JUSTRUG からの回答
Thank you for the lovely review! We're so glad your new blue rug arrived quickly and matched the pictures perfectly — true-to-image color accuracy is a top priority for every JUSTRUG order. We'd be delighted to have you shop with us again soon!
Great company with very efficient customer service
Communication was quick and very efficient.
The product is very well made and looks lovely and is lying flat and doesn’t move on a tiled floor.
Delivery service was quick and packaging excellent.
Thank you.
2026年5月11日
JUSTRUG からの回答
Thank you for such a thoughtful review! We're delighted to hear our team's communication was quick and efficient, and that your new rug is well made, lies flat, and stays put on your tiled floor. It's also great to know the delivery and packaging met your expectations. Thank you for choosing JUSTRUG — we hope to welcome you back soon!
They refunded my money after I made a…
They refunded my money after I made a bad choice of colors and had me donate the rug. Very community minded
2026年5月22日
JUSTRUG からの回答
Thank you for sharing your experience! We're glad we could make things right with a refund, and donating the rug felt like the perfect way to turn it into something positive. Customer satisfaction means everything to us at JUSTRUG, and we hope you'll give us another try when the right color comes along!
Fantastic customer service!!!
2026年5月22日
JUSTRUG からの回答
Thank you so much! We're thrilled to hear you had a fantastic experience with our customer service — taking great care of every customer is what JUSTRUG is all about. We hope to welcome you back soon!
Who knows when ordering anything online…
Who knows when ordering anything online what you’ll get. But we were very pleased with the workman’s quality.
2026年5月21日
JUSTRUG からの回答
Thank you for taking a chance on us — we know ordering online can feel uncertain! We're so pleased the quality of your new rug lived up to your hopes. Delivering craftsmanship you can trust is exactly what we aim for at JUSTRUG. We'd love to welcome you back soon!
Love the washable rug
Love the washable rug. Reasonably priced and arrived in a timely manner.
2026年5月14日
JUSTRUG からの回答
Thank you for the great review! We're so glad you're loving your washable rug, and that it arrived on time at a price that felt right. Easy-care, washable rugs are a favorite here at JUSTRUG, and we're happy this one's a hit. We hope to see you again soon!
JUSTRUG からの回答
Thank you for the kind review! We're delighted the ordering process was easy and that your new rug arrived on time and well packaged. Your recommendation means a lot to us at JUSTRUG — we hope to welcome you back soon!
Just what I needed but color was way off from photos
I loved being able to create a custom size rug with an interesting design. It is in the kitchen next to the island, so it had ti be no pile and washable. My main complaint is that the color was pretty different from what the online picture showed. I was way more blue than the photos showed.
2026年5月20日
JUSTRUG からの回答
Thank you for the thoughtful review! We're so glad the custom size and washable, no-pile design worked perfectly for your kitchen — that's exactly the kind of practical, made-to-fit solution we love to offer. We're genuinely sorry the color came through more blue than our online photos suggested. Screen settings and lighting can shift how colors appear, but we know that's frustrating when it doesn't match your expectations, and accurate color representation is something we're always working hard to improve. Thank you for the honest feedback — it really helps us do better, and we'd love the chance to get it just right for you next time.
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