Karhu レビュー 

Bad customer service

Very unfriendly people on the line, not helpful. Won t buy again through this website or elsewhere karhu. Avoid

I should have read Trustpilot before ordering… a genuine scam… No general conditions in their website, you sign you accepted it after having put all your payment details…. No retractation right since they charge you 5 euros of fees if you return, which is illegal. No mention on their website of their headquarter address, commercial registry.. all this is not in line with EU regulation.
In light of the above, of course the customer service has only the name but clearly not the mission to be one. Such a pity for a good sport brand.. Does not lead by the example

I agree with the other reviewer, BUYER BEWARE! their return policy is a sham. They sent me the wrong size and would not accept fault for it. Unbelievable! NEVER ordering from them again.

Too tight about their already poor return policy. Contacted a few day too late for a swap in size, but tough luck. Strange business decision, as we will not return and the shoes will not walk about advertising the product...