KCOM レビュヌ 

4,259
•
TrustScore 5段階評䟡の4.5

4.3

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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5぀星のうち5の評䟡

All options explained fully. Tanya made several calls and sent emails to keep in touch with us as we are moving into an address that was not immediately avaliable for KCom.

䌁業が回答したした

5぀星のうち4の評䟡

My experience of using the internet is now faster and cheaper, but it was only by chance I discovered this as I'm still under contract with my current package. I recently found online that it wa... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Had a connection issue, I am not technical, lad called Mac was very helpful and is sending me some equipment out in the post then ringing me in 10 days to make sure it has worked ! Thank you so much

䌁業が回答したした

5぀星のうち5の評䟡

I am elderly & nervous around modern technology & am always asking for help & advice from my son & family. This resulted in him suggesting I could benefit in updating our package with KCOM. He helped... もっず芋る

䌁業が回答したした

䌁業情報

  1. むンタヌネット サヌビス プロバむダ

圓該䌁業による蚘述

KCOM is one of the longest-established internet service providers in the UK, connecting both businesses and residential customers and investing in better digital solutions for everyone.


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4.3

優良

TrustScore 5段階評䟡の4.5

4259件のレビュヌ

5぀星
4぀星
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1぀星

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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.3

すべおのレビュヌ

(4,259)

過去12か月のレビュヌ数: 995ä»¶

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5぀星のうち1の評䟡

Having bandwidth problems and they


Having bandwidth problems and they won’t upgrade me unless I enter into a new two year contract. Truly disgusting behaviour knowing I can’t swap over. The adviser started because I have a contract at present there is nothing they can do. They have me locked in and nothing I can do.

2026幎7月27日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good morning Mike.

Thanks for your feedback. We’d like to discuss this with you directly and have requested your contact information. Please feel free to reach out to our team.

Kind regards, Ella.

5぀星のうち5の評䟡

Customer service was clear, friendly and precise.

Kcom is expanding company now and they provide reasonable prices that works for normal income people like me.The customer service was clear, friendly ,precise and informative .

2026幎7月27日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good morning Venus,

Thanks for the great review. We’re glad you’re enjoying your experience with us.

Kind regards, Ella.

5぀星のうち5の評䟡

end of contract

I was almost at the end of my contract and because of the discount I got when I joined KCom, the price was rising substantially. I rang them to enquire if I could reduce this and was offered a cheaper package, which I accepted

2026幎7月20日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good morning Valerie.

We’re so pleased to hear this. Thank you for choosing us.

Kind regards, Ella.

5぀星のうち5の評䟡

Great customer services

Great customer services, and also very helpful and knowledgeable

2026幎7月24日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good Morning,

Thank you for sharing your experience - we’re glad it’s been a good one.

Many thanks,

Adrian

5぀星のうち5の評䟡

Fast and easy installation

Fast and easy installation by a very friendly engineer. Works as advertised, I am very happy and I would recommend Kcom

2026幎7月13日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good Morning,

We’re happy to know you’re satisfied. Thank you for your support.

Many thanks,

Adrian

5぀星のうち5の評䟡

great experience with Blake and ellis

I had a great experience with Blake and Ellis today, they were quick and helpful when fitting my new fibre WiFi and Blake explained everything clearly to me, thank you both for all your help 😊

2026幎7月23日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good Morning,

It's wonderful to hear your happy, Thankyou for letting us know.

Many thanks,

Adrian

5぀星のうち5の評䟡

Blake and Ellis just fitted broadband

Blake and Ellis just fitted broadband, needed to drill through the wall for cable, very tidy, informative and helpful,

2026幎7月23日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good Morning,

Thankyou for sharing your experience - we're glad its been a good one.

Many thanks,

Adrian

5぀星のうち5の評䟡

Great Company

I have lived in Hull all my life except for a few years when I was at Uni or living in Germany. In those days BT had a monopoly but we were lucky to have our own telephone company, much cheaper than BT with untimed local calls and 200 free phone calls a year. It never occurred to me to move to a different company when it became an option and if there is an issue , which happened once, their office is on Carr Lane so I just jumped on a bus and went in. When I developed some ill health they gave me a month's rental for £14.99. I am on the internet for hours every day and have never had to pay any extra.

2026幎7月22日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good morning Archie,

Thanks for the great review. We’re glad you’re enjoying your experience with us.

Kind regards, Ella.

5぀星のうち5の評䟡

Very efficient

Quick, clean and efficient service.

2026幎7月15日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good morning Shirley,

Your feedback made our day - thank you for sharing it.

Kind regards, Ella.

5぀星のうち5の評䟡

Easy renewal

The agent called me when I was just about to call re the ending of my contract. He was super helpful and friendly and found me a new package which was considerably cheaper.

2026幎7月14日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good Morning,

Thankyou for sharing your experience, we're glad its been a good one.

Many thanks,

Adrian

5぀星のうち5の評䟡

My WiFi broke

My WiFi broke, I reported it on the Saturday and it was fixed by the Monday. The engineer was polite and professional xx

2026幎7月13日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good Morning,

We really appreciate your feedback and are glad we could help.

Many thanks,

Adrian

5぀星のうち5の評䟡

Really helpful

Really helpful.
Matt and Jake were really helpful throughout. The job turned out to be more work than planned and they talked us through the full thing. Leaving things all sorted when they left. Thanks a lot guys

2026幎7月20日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good morning Alexandra.

We’re so pleased to hear this. Thank you for choosing us.

Kind regards, Ella.

5぀星のうち5の評䟡

Blake & Ellis came on time

Blake & Ellis came on time. They were very professional & polite. Made sure everything was up & running before they left. They even took their boots off to walk on the carpet which was appreciated. A job very well done. Thank you. I would definitely recommend them.

2026幎7月17日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good Morning,

We’re so pleased to hear this. Thank you for choosing us.

Many thanks,

Adrian

5぀星のうち1の評䟡

Company is in breach of OFCOM and GDPR


Company is in breach of OFCOM and GDPR guidelines and absolutely incompetent in doing the basics! Absolute joke! Go with anyone else!

2026幎7月16日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good Morning,

Your feedback is important to us. We’ve asked for your contact information so we can address your concerns personally. Please feel free to contact us as well onhttps://www.kcom.com/home/contact-us/

Many thanks,

Adrian

5぀星のうち5の評䟡

The BEST internet provider

I have had many Internet service providers over the years and was reluctant to move over to KCOM when it was the only provider for a house i was moving to, the service and Internet, including speeds and connection have been the best I have ever recieved, perfect if like me you have a big family with many users, I can not recommend KCOM enough, and the app is so easy to navigate!

2026幎7月15日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good Morning,

Thanks for the great review. We’re glad you’re enjoying your experience with us.

Many thanks,

Adrian

5぀星のうち5の評䟡

KCOM contract renewal SIMPLY THE BEST

The advisory Liza was very pleasant and helpful and managed to give me everything I wanted. She explained I was a loyal customer and was able to clench the deal. Well done Liza and KCOM.
I highly recommend this company and its services to anyone. Simply the best.

2026幎7月14日
自発的なレビュヌ
KCOM ロゎ

KCOM からの回答

Good Morning,

It’s wonderful to hear you’re happy. Thanks for letting us know.

Many thanks,

Adrian

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